Hotel Front Desk Clerk
4 days ago
**JOB REQUIREMENTS**:
**Education**:
- Secondary (high) school graduation certificate
**Experience**:
- Experience an asset
**Business Equipment and Computer Applications**:
- Internet
**Work Setting**:
- Hostel
**Specific Skills**:
- Take, cancel and change room reservations
- Register arriving guests and assign rooms
- Provide information on hotel facilities and services
- Process group arrivals and departures
- Process guests' departures, calculate charges and receive payments
- Investigate and resolve complaints and claims
- Exchange foreign currency
- Balance cash and complete balance sheets, cash reports and related forms
- Answer telephone and relay telephone calls and messages
- Clerical duties (i.e. faxing, filing, photocopying)
- Provide general information about points of interest in the area
- Follow emergency and safety procedures
- Handle wake-up calls
- Provide customer service
- Assist clients/guests with special needs
- Maintain an inventory of vacancies, reservations and room assignments
**Work Conditions and Physical Capabilities**:
- Work under pressure
- Attention to detail
- Overtime required
**Personal Suitability**:
- Flexibility
- Team player
- Reliability
- Organized
**HOW TO APPLY**:
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