![EcoVadis](https://media.trabajo.org/img/noimg.jpg)
Community Strategy Intern
4 weeks ago
Company Description
- Work smart, have fun and make an impact_
**Our purpose is to guide all companies toward a sustainable world.**
EcoVadis is the leading provider of business sustainability ratings. Our solutions are backed by an international team of experts and powerful technology. We analyze data and build sustainability scorecards that give companies actionable insights into their environmental, social and ethical risks.
Learn more about our team and culture on EcoVadis careers page. If you have questions about the company or open roles you can chat with an insider.
**Job Description**:
At EcoVadis, we have a large global network of customers with sustainability assessments. A key opportunity before us is to develop the network by bringing together members of the network in relevant community groups. The objective of the community groups would be to: develop network connections; affinity with the EcoVadis brand; foster peer to peer learning; and increase value delivered to our customers by being part of the EcoVadis network.
**The objective of the internship**: To scope and construct a proposal for Rated (and Requesting, time allowing) Customer Communities Program.
**Outputs**:
- An assessment of customer interest
- A proposed construct to pilot
K**ey activities / responsibilities during the internship**:
- Review previous and current community groups and assess what works, does not work, and opportunities to leverage learnings. This will be done primarily by reviewing documentation and interviewing internal stakeholders and customers who participate(d) in the community groups.
- Conduct customer research to determine interest:
- Level of interest
- Topics of interest
- Value they are seeking
- Pain points to solve
- With whom they’d like to connect
- How they would like to connect (channels / frequency)
- Benchmark / research what exists in the market. What do our competitors offer; what do adjacent industries sectors do?
- If sufficient interest exists, develop recommendations and construct for a pilot incl:
- Articulation of the value proposition
- Most appropriate segmentation model (sector / maturity / geography)
- Outline of how it would run (based on customer interest)
**Qualifications**:
- Be an aspiring Marketing or Project management professional from a Bachelor or College program
- Research skills - online as well ability to create survey, interview guides
- Strong written and verbal communication skills (English + other languages are a bonus)
- Analytical skills - ability to analyze data, survey / customer responses, and develop graphs, pull out salient insights
- Technical: google suite; ability to create a survey monkey or alternative online survey is a plus, wrike project management software or alternative
Additional Information
Location: Toronto
Start date: ASAP
In return for your expertise and energy, we offer:
- Casual and very friendly work environment
- Great learning experience
- Opportunity to work in a truly international atmosphere
- Flexi-time
- Access to E-learning library
- Free virtual Yoga/Pilates
- Virtual and in-person team-building events
- 4 - 5 months paid internship
- Part time: 20-30 hours per week
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