Communications Consultant, Employee Communications

7 months ago

Toronto, Canada Toronto Community Housing Full time

Job #:
**8204**
- Division:
**Strategic Communications**
- Vacancy Type:
**Full-time Permanent**
- Affiliation:
**Union: CUPE 79**
- Contract Length:
- Grade:
**TCHC 06**
- # of Vacancies:
**1**
- Salary/Hourly Range:
**39.47 - 43.25 per hour**
- Hiring range/wage:
**39.47/hour**
- Work Details (Days/hours):
**35 hours/week, Monday to Friday**
- Posted Date:
**11/27/23**
- Existing or New:
**Existing**
- Deadline to Apply:
**12/11/23**

**What we offer**

In addition to competitive wages and a rewarding career where you can truly make a difference, we offer a comprehensive package that meets the various needs of our diverse employees, including:

- Ability to participate in inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities;
- Three weeks paid annual vacation days, increasing with years of service;
- Four (4) paid personal days;
- Defined benefit pension plan with OMERS, includes 100-per-cent employer matching;
- Health and dental benefits;
- Employee and family assistance program;
- Maternity and parental leave top up (93% of base salary);
- Training and development programs including tuition reimbursement of $1500 per calendar year;
- Fitness membership discount;
This job offers the opportunity to work from home as part of a hybrid work arrangement. This arrangement will allow you to work some days at a TCHC work location and the rest of the time from home. The amount of time required to work at a TCHC work location is flexible, while considering operational and service delivery requirements

**Make a difference**

Are you a skilled and experienced communicator looking for an opportunity to help build a better Toronto for all? Are you a keen strategic thinker with an exceptional portfolio of written work? Do you have a proven track record of developing long-term communications plans that build a narrative with opinion leaders? Are you a dedicated and skilled team player looking for a new challenge with a high profile public sector organization?

We are currently looking for a Communications Consultant to serve on our Employee Communications team. In this role, you will report to the Manager, Employee Communications, and provide communications services to support Toronto Community Housing’s strategic communications objectives, business priorities, and reinforce TCHC’s tenant-focused culture.

**What you’ll do**
- Provide communications planning, writing/editing, web content management, event management and counsel for internal communication strategies and priorities, including initiatives focused on organizational change, customer service and two-way communications and engagement
- Develop content strategies for key corporate communications vehicles, including opportunities for two-way communications. This may include auditing existing materials, and scheduling updates and changes
- Provide communications planning for corporate and internal communications initiatives as assigned by the Manager Communications
- Monitor and measure the effectiveness of communications projects, vehicles, tactics and practices
- Represent Toronto Community Housing interests with community agencies and private sector partners in planning and executing joint corporate communications strategies
- Support and work with managers and staff throughout the corporation to build and sustain positive relationships with stakeholders and partners
- Write, edit, design and develop a range of print and digital communications products, support tools and templates that promote effective communications of Toronto Community Housing’s mission, vision, values, strategic priorities and brand
- Plan and produce content (such as written stories, employee interviews and video content) for the internal employee newsletter at Toronto Community Housing
- Recommend and develop improvements to Toronto Community Housing’s intranet that promote accessible and effective communications and service excellence
- Provide communications counsel, writing and editorial services and strategic advice to assist other business units with preparing presentations, talking points, speaking notes and handouts for internal use, to ensure maximum clarity, effectiveness and consistency with corporate objectives and brand identity
- Work with Strategic Communications Unit colleagues and other key business units to support managers and staff throughout the organization in delivering timely and effective communication to tenants and stakeholders about Toronto Community Housing’s programs and services
- Monitor and measure the effectiveness of various communications programs, vehicles, tactics and practices aimed at employees
- Help to plan, support and deliver primarily staff-focused events (e.g., Service Achievement Awards, town halls) that reflect, reinforce and communicate Toronto Community Housing’s strategic priorities
- Represent Toronto Community Housing interests with community agenc

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