Commercial Insurance Account Manager

2 weeks ago


Concord, Canada FSB GROUP LTD. Full time

The FSB culture is about people, relationships and the relationships it has with its employees. We know it takes time to foster a strong relationship and it is something that the FSB team is committed to. We feel it is important to connect to the needs and wants of our employees and offer room for growth and additional learning as we expand our footprint. We encourage continuous improvement and recognize and reward those for exceptional performance. We’re managing our rapid growth and looking to expand, which is why we’re looking for you

FSB GROUP LTD. is currently seeking a RIBO Licensed, Commercial Lines, Insurance Customer Service Representatives. If you are passionate about delivering exceptional service, a team player and thrive in a fast-paced environment, you would be a fit for our team.

**Why Join FSB GROUP LTD**:

- Employee engagement
- Work/life balance
- In depth training
- Advancement potential
- Subsidized gym membership
- On-site parking
- Business casual dress
- Great company culture including company events & social hours
- Opportunities to give back to our community through numerous fundraisers and charitable events
- Education reimbursement
- Vacation time
- Paid Personal and Sick Days
- Reciprocal Days
- Group Benefits
- Growth with company

**Responsibilities**:

- Providing exceptional day to day customer service to our clients
- Processing policy changes
- Maintain professional relationships with Insurers and Underwriters
- Assist and provide support to Producers as required
- Process call backs, submissions and mail in a timely manner
- Promotes company features and benefits as part of an ongoing portfolio review
- Cross-sell a variety of products at every opportunity
- Promotes client loyalty through attention to detail and relationship building
- Remains current on all company philosophies and procedures
- Accepts risks within established guidelines

**Qualifications**:

- Currently holds a RIBO license in good standing
- Min. 1-2 years experience as a commercial broker
- Has worked in an insurance brokerage
- Experience with Power Broker ( an asset)
- Has the ability to communicate effectively with clients, both verbally and in writing
- Has excellent interpersonal, organizational and time management skills
- Can function effectively in a fast-paced, multi-faceted environment
- Maintains a positive attitude and is a team player
- Has strong analytical and decision-making abilities
- Demonstrates the ability to adapt to change
- Are proficient in BMS and Microsoft

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Company events
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Tuition reimbursement
- Vision care
- Work from home

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Concord, ON: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

- Do you currently have a RIBO license in good standing?

Work Location: Hybrid remote in Concord, ON



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