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Events and Experiences Coordinator
4 months ago
_**Are you a dynamic outgoing individual, with a proven track record in sales?**_
- **Do you pride yourself on delivering outstanding customer service, always having an eye for detail?**_
- **Would working with an award winning hospitality and entertainment team, in a new facility in Elora, excite you?**_
Well look no further because we are looking for an individual to join us in the role of;
**Events and Experience Coordinator**
- Develop relationships within the business and local communities
- Strive to meet or exceed revenue and customer satisfaction objectives
- Identify new business opportunities, proactively reaching out to prospective clients, and closing new sales
- Have strong communication skills
- internally with team members, and externally with clients
- Coordinate events, experience specifically with weddings and corporate events, both large and small
- Experience with live horse racing is an asset
- Superior communication; written, in person and via telephone
- Conduct guest tours, and speak knowledgeably about what your company has to offer, and well as the core values and objectives
- Analyze and interpret the needs of guests and the team and offer options and resolutions
- Prepare and maintain detailed and accurate event files and invoicing
- Build and maintain professional working relationships with clients and colleagues
- Utilize social media in a professional setting
- Operate Audio Visual Equipment
- Source contractors and obtain quotes for special events
**QUALIFICATIONS**
- Degree or Diploma required, (Events Management, Business and/or Hospitality is an asset)
- Minimum 2 years in a sales orientated role
- Related experience in banquet/wedding coordination and/or serving experience
- Strong working knowledge of hospitality industry principles, methods, practices, and techniques
- Smart Serve Certification
- Strong presentation and public-speaking abilities
- Experience social media, and event promotion an asset
- Proficiency in the following: MS Office, Adobe Acrobat required, event management software is an asset
**WORKING ENVIRONMENT**
- A variable work schedule including evenings and weekends
- Work seamlessly in team made up of Events and Experience Coordinators/Manager, Front of House and Back of House
- Some independent one on one appointments
- Ability to lift maneuver furniture and equipment
- A professional, yet approachable team that leave a 10 out of 10, lasting impression on clients and colleagues
- **Not to mention GRAS offers a competitive salary, benefits, and a Great Place to Work**_
**Who are we?**
The Grand Family is made up of The Grand River Agricultural Society (GRAS), Grand River Raceway (GRRC), and The GrandWay Events Centre.
We are a dynamic hospitality, racing, and gaming destination with a dedicated team of talented individuals at the heart of our success. The organization is _**certified as a Great Place to work **_and was recognized on the **List of Best Workplaces for Retail & Hospitality three years in a row**.
In 2021 we opened The GrandWay Events Centre, where we welcome Corporate and Wedding guests all year round, and Race patrons June through September.
- GRAS is committed to providing a barrier-free work environment in concert with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. As such, GRAS will make accommodations available to applicants with disabilities upon request during the recruitment process._
**Salary**: $50,000.00-$55,000.00 per year
**Benefits**:
- Company events
- Dental care
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Vision care
Schedule:
- Day shift
- Evening shift
- Every Weekend
- Holidays
- Monday to Friday
- Morning shift
- On call
- Weekends as needed
Supplemental pay types:
- Bonus pay
Work Location: In person
Application deadline: 2024-02-06
