Assistant Event Manager

5 months ago

Elora, Canada Elora Mill Hotel & Spa Full time

**Join our amazing team at The Elora Mill Share your passion for hospitality with our event guests and help to create memorable moments.**

The Assistant Event Manager works collaboratively with the Event Manager and the entire events team. They lead by example to ensure that all daily operations are being executed to Elora Mill’s high service standards, while offering a genuine and thoughtful guest experience. The Assistant Event Manager is actively involved in every aspect of the flawless execution of weddings, corporate meetings and social gatherings.

Organized and driven, with a keen eye for detail, the Assistant Event Manager supports the coordination of departments to ensure the client’s vision is communicated and delivered beyond expectation. The individual in this role thrives on leading a team committed to excellence and acts as a mentor for event staff, encouraging a strong culture & fostering a learning environment.
- You have event experience in a leadership role - proven ability to manage events & coordinate staff.
- You enjoy being part of executing special events, paying attention to every detail.
- You like a role that keeps you moving.
- You are looking to take the next step in your hospitality career.

**Duties & Responsibilities**
- Assist with consistent team member development (Maître D, Concierge, Servers, Bartenders): embody a great service culture and create a high level of service standards and excellence.
- Participate in weekly 10-day meeting and daily event briefings.
- Oversee wedding menu tastings, answering guest questions and ensuring an exceptional experience.
- Ensures all event rooms are properly set and all décor is accounted for.
- Monitors the flow of each event, ensures established timelines are adhered to, and investigates any cause for deviance from set timelines.
- Conducts quality checks with event hosts.
- Liaises with Event Chef and oversees food service ensuring quality presentation, correct temperatures, and guest satisfaction, paying special attention to any allergies and/or dietary restrictions.
- Distributes reset information for event spaces and provides any special instructions to the event staff.
- Review event summaries daily and is proactive in resolving issues in a timely manner.
- On-boards new staff and follows up on progress & development.
- Contributes feedback to and conducts timely team member evaluations/performance reviews.
- Graciously adapt schedule when necessary, working beyond regular work hours to complete projects.
- Monitor linen inventory
- ordering, quality of product, returns, special orders, spot checks, invoices.
- Control event alcohol inventory, ensuring specialty drinks noted on BEOs are ordered.
- Willingly accepts additional tasks as required for the effective functioning of the work unit and graciously assists others in completing their tasks.
- Demonstrate genuine and thoughtful hospitality, always aiming to provide outstanding service and exceed guests’ expectations and motivating the same goal in their team.
- Arrive to work promptly, well presented in perfect dress code with all tools for the job; ensures event staff adhere to the company uniform standards.
- Always acts with integrity and honesty, takes responsibility for decisions and actions.
- Actively represent and promote Pearle Hospitality’s core values within the workplace.
- Follow all Health and Safety standards to ensure a safe work environment.

**Advantages to being part of The Elora Mill Team**:

- Competitive wages
- Benefits
- Discounts at all Pearle Hospitality properties (restaurants, golf, hotels and spas)
- Training and Development to support personal & professional growth
- Career opportunities across all Pearle Hospitality properties
- A fun place to work with an amazing team & company culture
- Pearle Hospitality and affiliated companies, including Elora Milll, accommodate the needs of job applicants throughout its recruitment and selection processes in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Accommodation needs must be provided in advance. To discuss your needs, please contact the individual noted in the posting._

**Job Types**: Full-time, Permanent

Pay: From $54,000.00 per year

**Benefits**:

- Dental care
- Discounted or free food
- Employee assistance program
- Extended health care
- On-site parking
- Store discount
- Vision care

Schedule:

- Evening shift
- Every Weekend

**Experience**:

- Leadership: 1 year (preferred)
- Guest Service: 3 years (preferred)

Work Location: In person

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