Automotive Warranty Administrator

2 weeks ago

Surrey, Canada Applewood Auto Group Full time

**Warranty Administrator - NISSAN Surrey**

Applewood Auto Group is looking for a full-time Warranty Administrator to take care our Nissan locations. Our Warranty Administrator is responsible for the all the incoming and outgoing warranties in Applewood Nissan Locations.

To achieve this, you must have a strong knowledge of the services offered and warranty processes.

If you are currently the best at what you do in the following fields, we want you
- Data entry
- Enthusiast, upbeat, and catering personality
- Interpreting warranties, reports, and claims
- Keeping warranties up-to-date
- Preparing and submitting warranty claims
- Professional communication with our vendors
- Proficient in MS Office Products. i.e., Word, Excel, PowerPoint
- Reconcile warranties and schedules
- Strong Multi-Tasking skills -being able to have organization skills and finish administrative tasks in a timely manner.

**At Applewood we offer**:

- 4 or 5-day work schedule
- Applewood University
- Extensive training and development programs
- Monthly motivation meetings
- Promotion from within opportunities
- Health, dental, insurance, discounted car parts
- And so much more

Applewood has 11 locations across, Langley, Surrey, Richmond, and Vancouver Island. Including brands like Nissan, Infiniti, Kia, Mitsubishi, Ford, Chevrolet, Buick, and GMC.

**We are looking for Rockstars to provide Rockstar experience to our warranty department by serving our clients based on our 6 Core Values and Culture**:
**Deliver Rockstar Service**

What is Rockstar Service?

Treating each client and team member the same way would treat our favorite Rockstar, Celebrity, or Hero if they were in our dealership.

**Find a Way to Say YES**

Whenever a client or team member asks for help, we want to do everything we can to say yes.

**Positive Attitude and Mindset**
Whether dealing with a client or a team member, a positive attitude and mindset is a must. There is no room for negativity at the Applewood Auto Group

**Honesty and Integrity**
An environment of complete transparency towards every client and team member is essential to building long-term relationships.

**Work Ethic**
Applewood Team Members come to work to work. We expect our team members to work smart and hard towards their goals and the dealership goals.

**Team Beats with One Heart Mentality**
At Applewood, we recognize that a team working together to achieve the same aligned goals can accomplish anything.

**How to Apply**:
At Applewood, we value diversity, equity and inclusion. We welcome all applicants with diverse backgrounds and will never discriminate based on race, religion, gender, identity, age, experience and anything else you can think of. If you need any special accommodation during our recruitment process, please let us know. We are more than happy to assist.

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount

Schedule:

- 10 hour shift
- 8 hour shift
- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Surrey, BC V3R 3P3: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Automotive Warranty: 1 year (preferred)
- Administrative experience: 1 year (preferred)

Work Location: In person

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