Canada Field Service Lead, Project Kuiper

6 months ago


Toronto, Canada Amazon Kuiper Systems Canada ULC - M69 Full time

7+ years of developing, negotiating and executing business agreements experience
- 7+ years of professional or military experience
- Bachelor's degree
- Experience developing strategies that influence leadership decisions at the organizational level

Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world.

Key job responsibilities
- Operate our professional satellite systems installation and maintenance network for residential and business customers in Canada.
- Establish key operational performance metrics, define business requirements for operational tools/systems, implement tracking and reporting mechanisms, and continuously optimize operational performance metrics.
- Review historical sales and subscriber forecasts, research demand drivers, analyze forecast data, validate and optimize assumptions, and translate forecasts into operational plans and requirements (i.e., inventory management, delivery, installation, service calls).
- Partner with global planning, forward logistics, and reverse logistics teams to optimize regional inventory allocation, local inventory placement, storage capacity, and fulfillment processes.
- Once operational, meet our performance measurement criteria and drive process improvement across the business operations work stream, and focus on optimizing costs and deliver a fantastic customer experience.
- Deliver comprehensive, written strategy documents considering different types of data, and inputs across a broad range of stakeholders.
- Prepare detailed business cases for justification of new opportunities.
- Be an accessible and visible leader to the organization.

Toronto, ON, CAN
- Experience as a founder or executive focused on related segments, or as a practice leader or business unit owner
- Experience selling to Fortune 1000 or Global 2000 organizations

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter.



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