Hybrid Training Supervisor of Grooming

5 months ago

Mississauga, Canada PrimeFlight Aviation Services Canada Inc Full time

Essential Functions:
The Hybrid Training Supervisor reports to the Manger of Training when Training Tasks are being conducted in the classroom or on the ramp. The Hybrid Training Supervisor oversees the training of all staff. This includes primary responsibility for the following:

- Ensure all new hires are trained in classroom and on the job training
- Maintain training files and records
- Ensure and conduct all recurrent training
- Keep in communication with Training Manager regarding airlines reference to new training standards and compliance with current specifications
- Handle any reports or information requested by Station Management/Training Manager
- Demonstrate regular, predictable attendance at job location
- Exceed PrimeFlight customer service and safety standards
- Carry out other duties as assigned

Once Training Functions in the classroom and on the ramp are complete, The Hybrid Training Supervisor will return to Operational Duties as a Supervisor. This includes primary responsibility for the following:

- Ensures a safe work environment by following all the Company and our customers’ rules and regulations regarding the workplace.
- Ensuring compliance with established Company and customer safety/security policies and procedures and ensures regulatory compliance.
- Ensure the timely and successful delivery of results according to business partners’ key performance indicators.
- Attending all business partner required meetings and training.
- Communicate with the team and or business partners to provide exceptional service.
- Ensure staff is meeting safety and security standards.
- Oversee administration of new hire and recurrent company and business partner training.
- Monitor operational performance ensuring key performance indicators are met.
- Facilitate regularly scheduled performance review meetings with employees ensuring continuous improvement.
- Hand in daily shift synopsis at the end of shift.
- Hold shift handover meeting with your peer to ensure the operation continues to run smoothly.
- Maintain accurate employee timekeeping and ensure this information is sent to the Workforce Manager after each shift for payroll purposes.
- Carry out other duties as assigned.

Competency:
To perform the job successfully, an individual should demonstrate the following competencies: Problem Solving, Customer Service, Interpersonal, and Oral Communication.

Qualifications:
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed in this Job Description are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

General Qualifications:

- 18 years of age
- Bachelor’s degree and one year experience. Associate’s degree or high school diploma or equivalent may be substituted with two or more year’s relevant experience in the training environment.

Conditions of Employment:
Language Ability:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to communicate effectively in English.

Reasoning Ability:
Computer Skills:
Intermediate knowledge is required in Microsoft Outlook, Excel, Word, and PowerPoint, organize training schedules, and perform other tasks related to training.

Supervisory Responsibilities:
This job requires supervision of all training staff while conducting tours and/or classroom training sessions. When Training is not taking place, the Hybrid Training Supervisor is required to complete Supervisory duties within their Scheduled Operational shifts.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Stand and walk
- Be able to hear and respond to the spoken voice and to audible alarms generated by terminal environment
- Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); color vision (ability to identify and distinguish colors); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus).

**Education**: Required
- High School or better

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