Quality Advisor
2 months ago
**Company Description** Welcome to a place where people are at the heart of everything we do.**
Welcome to people with an inspiring vision and who seek stimulating challenges. At CIMA+, you’ll find a place where you’ll have many opportunities to learn and develop while working on engaging projects.
We are a firm 100% owned by its employees and we value a collaborative and entrepreneurial mindset. You will have the flexibility to manage your work on your own terms and define what work-life balance means to you.
When you join CIMA+, we welcome you to a place that you can call home.
**Job Description** Mission**
At CIMA+, we are expanding our geographic presence in Ontario, to support our strategic growth. In the Quality and Operational Excellence team (Q&OE) we are looking for a new team member to join as **Quality Advisor**. This role will belong to a dynamic individual who is not afraid of a challenge and can work in a busy environment providing a variety of services to a wide range of teams.
Under the supervision of Quality Manager, and in close collaboration with other members of Q&OE and regional management teams, this person's mission will be to act as a facilitator between the reality in the field and the company's quality management system, from a quality assurance perspective.
This position could be based near any of our CIMA+ offices in the Greater Toronto Area (GTA), under a hybrid work agreement.
**Primary Responsibilities**
- Carry out specific quality management activities, including, but not limited to:
- Prepare, conduct, and report on internal quality audits (or verify content produced by others)
- Produce and maintain the internal quality audit plan, including the quality control aspect
- Prepare and support external quality audits, open and participate in action plan(s) based on findings
- Analyze the causes of non-conformities: conduct interviews with internal stakeholders, coordinate, and lead workshops (or verify content produced by others)
- Support continuous improvement projects with internal and external stakeholders
- Assist various CIMA+ teams in implementing systems, processes, procedures, work instructions, tools, etc. Assist in the production of change management plan to facilitate implementation
- Act as change management leader, facilitator, and mobilizer
- Support the production of training material (or verify content produced by others) and provide ongoing quality training to employees and managers
- Participate in mergers & acquisitions from a support and integration perspective of CIMA+’s quality management system
- Establish and maintain a relationship of trust with colleagues and customers, both internal and external
- Collaborate with regional sector management teams and office managers
- Act as central point of contact between employees and other quality stakeholders
- Support sectors in the sound management of quality-related risks
- Participate in team meetings to follow-up on quality issues and influence decision-making, when necessary
- Respond to specific requests:
- Quality training needs
- Quality documents for service offers
- Quality analysis
- Etc.
**Qualifications**
- University degree in one of the following fields: engineering, project management or any other relevant discipline
- Minimum 10 years' experience in quality assurance, including a minimum of 5 years' experience in a similar position
- Experience in the consulting engineering sector or in a service company an important asset
- Advance knowledge of quality and continuous improvement tools
- Knowledge of ISO 9001:2015 and strong MS Office 365 skills
- Strong communication and collaboration skills, demonstrate adaptability, flexibility, autonomy, and agility
Contact Ibrahima Amadou
LI-Hybrid
**Additional Information
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