Parts Coordinator
3 weeks ago
Vertiv is hiring a Parts Coordinator in Toronto who will be responsible for inside sales and outside sales (possibly in addition to warehouse and order management in smaller offices). Person should have detailed technical knowledge and the opportunity to up-sell customers to higher value solutions. The Parts Coordinator is expected to initiate customer interaction. This position is a key to support parts sales in local area for installed equipment base and must speak both English and French fluently.
**Principle Responsibilities**:
- Counter sales / Order processing - entering orders into Database,
- Phone calls / Inquiries. Assisting Local customer with identifying replacement parts and assemblies.
- Upsell / Upgrade. Work with customers on recommended change out solutions. Identifying upgrade situations and give recommendations.
- Warehouse Duties - Shipping and Receiving materials and orders, Inventory control
- Other Duties as assigned.
**Education and/or Experience**
- Diploma or relevant experience
- 1 year of experience
- Parts Counter / Inside Sales, Warehousing, Inventory Management, HVAC a plus not required.
**Requirements**:
- Excellent customer service skills
- Forklift license
- Detail-oriented
- Ability to work and multi-task in a fast-paced environment
- Excellent communication skills, both written and verbal
- Good computer skills, understanding of Microsoft or equivalent.
- Knowledge of Oracle Systems is a plus.
**Safety**
- Operate in a safe manner in accordance with published safety guidelines
- Must wear appropriate PPE as per company guidelines and accordance with job duties
- Report all work related accidents or injuries within 24 hours to the appropriate personnel
**Physical Requirements**:
While performing duties of the above jobs, the associate is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell. The associate frequently is required to sit and climb or balance. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must have ability to regularly lift at least 45 pounds.
**_OUR VALUES _**
- _Acting Like an Owner _
- _Assuming Positive intent in all employee interactions _
- _Being passionate about your work _
- _Challenging yourself in personal development _
- _Being tireless in exceeding customer expectations _
- _Assisting others to be successful as a team _
- _Owning our own mistakes quickly _
- _Talking with people and NOT about them _
- _Creating a culture where people can be their best _
**_OUR BEHAVIORS _**
- _Be self-aware and learn _
- _Embrace the customer experience _
- _Think and act broadly _
- _Drive change and innovation _
- _Leverage diversity for organization effectiveness _
- _Foster collaborative relationships _
- _Take intelligent risks _
**Equal Opportunity Employer**
**Work Authorization**
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in Canada. This is not a position for which sponsorship will be provided.
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