Sales Learning
6 months ago
**DESCRIPTION**
Acosta is the sales and marketing powerhouse behind the most recognized brands with a proven track record for top retailers across the U.S. and Canada. We offer flexible services that maximize efficiency. Acosta has the talent and technology to construct data-driven strategies; the reach and relationships to execute against those strategies; and the tools to monitor, trackand optimize metric-based results for clients and retailers.
In this role you will be dedicated to supporting, Whirlpool Corporation, the world’s leading kitchen and laundry appliance company. Whirlpool’s brand portfolio includes Whirlpool, Maytag, KitchenAid, and JennAir as a Learning & Development Specialist on their Learning & Development Team.
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**RESPONSIBILITIES**
**Primary Responsibilities**
- Provide training to Whirlpool’s trade partner, key influencers, and internal partners to increase sales and generate revenue while increasing brand loyalty
- Creating engaging and timely content using a variety of software and tools along with participating in various virtual and in person training events. Responsible for creating, curating, sharing and maintaining content found on our trade facing website and are a resource for other functions within Whirlpool Canada.
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- Develop new training ‘experiences’ and innovative demonstrations to improve engagement and knowledge retention
- Collaborate with internal teams and individuals such as Product Managers, Account Managers and National Account Managers along with additional key supporting roles within Whirlpool bothat head office and the field.
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- Interface with multiple stakeholders to be aware of product launches and become experts to support the launch
- Work with brand and category managers to ensure up to date training information while supporting the brands launch initiatives
- Maintain close communication with field sales to ensure training content relates to the current market environment
- Liaise with managers to determine training needs and schedule training sessions
- Design effective training programs
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- Select and book venues
- Conduct seminars, workshops, individual training sessions etc.
- Prepare educational material such as module summaries, videos etc.
- Support and mentor new employees
- Keep attendance and other records
- Conduct evaluations to identify areas of improvement
- Monitor employee performance and response to training
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- Delivery post-training take-aways and surveys
- Perform other duties as required and/or assigned.
**QUALIFICATIONS**
**Minimum Qualifications-Education and Experience**
- Bachelor’s Degree
**Minimum Qualifications-Knowledge,** Skills and Abilities
- Background in Service, considered an asset
- Superior communication and presentationskills with an innovative mind
- Strong computer skills and initiative to develop further
- Self-initiative to understand our products, their features & consumerbenefits as well as competitors
- Passion for retail, product knowledge and comfortable being in front of an audience both online and in person
- Detail orientated
- Team player that exhibits exceptional relationship building, cross-functional and communication skills
- Flexible with work and personal schedules to meet training commitments
- Some evening, weekends and flex schedule time required as well as travel
- Available to travel up to 50% of role
- Possess a reliable automobile for driving, position requires overnight travel
- Must have a valid driver’s license
- Bilingual English/French
- (required for some openings)
**Work Environment and Physical Requirements**
The work environment characteristics described are representativeof those an employee may encounter while performing the essential functions of this job. Job may require moderate physical effort including lifting materials and equipment weighing less than 50 pounds. This position involves viewing a computer monitor for more than 30% of the time. Personal protective equipment may need to be worn. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
**ABOUT US**
Acosta, and its subsidiaries, is an Equal Opportunity Employer
**Job Category**: Sales Support
**Position Type**: Full time
**Business Unit**: Sales
**Salary Range**: $61,500.00 - $76,900.00
**Company**: Acosta Services Canada Co
**Req ID**: 1351
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