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Front Desk Agent

4 months ago


Canmore, Canada Banff Caribou Properties Ltd. Full time

As one of Canmore and Banff’s leading hospitality companies, Banff Lodging Co. offers a diverse range of jobs and careers with a perks and benefits program that focuses on wellness and work life balance made for a mountain lifestyle. Our commitment to exceptional guest experiences is matched by our dedication to staff, we value teamwork, creativity and a passion for providing outstanding hospitality experiences. We provide ongoing training and development to help our employees advance in their careers and our properties include a diverse range of hotels, resorts, and restaurants, each with its unique character and style, giving employees the chance to work in a variety of settings and learn new skills.

We are seeking a skilled and enthusiastic front desk agent to join our team in the beautiful town of Canmore. Nestled in the Canadian Rockies, Canmore is a spectacular destination that attracts visitors from all over the world. With its world class ski resorts, crystal clear lakes, and miles of hiking trails, Canmore is a paradise for outdoor enthusiasts and nature lovers alike.

Working in Canmore, you’ll have the opportunity to work in some of the most stunning hotels and lodges in the area, ensuring that guests are comfortable and their rooms are immaculate. You’ll take pride in providing exceptional customer service to guests, ensuring a smooth and enjoyable check-in and check-out experience, along with addressing and solving the many customer queries that occur throughout their stay.

But the perks of Canmore don’t stop there As a front desk agent in Canmore, you’ll enjoy:

- Flexible working hours ensuring you can get out and maximise your time in the outdoors.
- Opportunities for career advancement and professional development, perfect for someone looking for longer term or permanent residency.
- The opportunity to work in a team orientated atmosphere and build strong professional relationships.
- Ensuring the smooth operation and overall success of the hotel.
- The chance to meet people from all over the world and learn about different cultures and customs.

**Skills and experience**:

- Self-motivator with outgoing personality, strong interpersonal communication and commitment to providing a high level of guest service.
- Excellent written and verbal communication skills and numerical proficiency is an asset.
- Ability to work in a fast-paced environment.
- Ability to work a flexible schedule including weekends and holidays.
- A positive team player attitude and a strong willingness to learn.
- Previous Front Desk experience is an asset.

Still not convinced? Here are some more benefits of working with Banff Lodging Co.:

- Affordable & clean employee housing.
- Huge food & beverage discounts throughout all BLC restaurants.
- Excellent heath & wellbeing programs including free yoga, discounted ski passes, free canoe and golf passes, and discounted fitness club memberships.
- Discounts on spa services.
- Complimentary hotel stays at any of our 15 hotels

Please note that only applicants selected for further consideration will be contacted.