Engagement Centre Representative
2 months ago
Why should you join our team?
YMCA Calgary is a charity that ignites the potential in Calgarians. Since our inception in 1902, we have evolved into a vibrant organization operating in every quadrant of the city.
Guided by our core values of honesty, caring, respect and responsibility, YMCA Calgary offers a growing hub of programming & services to address the needs of our community including connection and belonging, physical and mental wellbeing, child-care support, language instruction, affordable tutoring and more. We also ensure that no one is turned away, lowering financial barriers for youth, adults and families through the generous donations of our community. This impact takes place across our 7 health and wellness facilities, 6 childcare centres, 2 outdoor camps and 12+ community programs, empowering people of all ages and life stages to belong, grow, thrive and lead.
Engagement Centre Representative - (Part Time)
Shane Homes YMCA at Rocky Ridge
Start Date: Immediately
**Salary**:$15.00/hour - $17.85/hour
You can make an impact in the community - locally and across the globe. You will work with a fun culture of people and enjoy many of the benefits and opportunities the YMCA offers:
- Complimentary YMCA Calgary membership including a linked membership for dependent children;
- Program discounts;
- Ongoing leadership development and opportunities;
- Leadership award opportunities;
- Scholarship opportunities;
- Paid recertification and training.
What qualifications are we looking for?
Exceptional customer service attitude
Strong computer skills
Be resourceful, organized and handle change well
Effective time management and welcomes change
Evidence of a clear Police Information Check with Vulnerable Sector Search
Three professional references
What does this role look like at YMCA Calgary?
Duties and Responsibilities include:
Be the main point of contact for incoming phone calls to the YMCA
Own the administrative tasks assigned by supervisor (returned payments, promotional sales follow ups, waitlist management)
Identify and create opportunities to enhance each and every person's YMCA experience
Meet and exceed customers’ expectations in all service aspects of the Engagement Centre
Complete all membership/program/transactional related duties with accuracy to all customers calling into the YMCA though the Engagement Centre.
Communicate a large quantity of information clearly and concisely in over the telephone by understanding the organizational structure and operations of the YMCA Calgary Association
Develop and maintain smooth, cooperative working relations with all staff and volunteers
Utilize communication channels to ensure real time information sharing across the association
Aid in the training of all new staff and volunteers
Work in a team environment to achieve optimal collective results
Ability to problem solve
We are looking to fill the following shifts: Thursday from 11:30am-3:30pm and Friday from 3:30pm-7:30pm,
What qualities do we look for in YMCA Calgary Staff and Volunteers?
Our diverse team of staff and volunteers are committed to making a positive impact in the community. In addition, they model and are committed to the following competencies:
Developing Self and Others: Developing people with a view toward present and future capacity.
Building Purposeful Relationships: Relating to people authentically with their best in mind.
Creating a Culture of Community: Gathering people to purpose and vision.
Making Intentional Impact: Intending to make a difference every day.
Innovating: Ability to know your environment, initiate and respond effectively to changing conditions.
Please note that evidence of a clear Police Information Check with Vulnerable Sector Search is a requirement
YMCA Calgary is an equal opportunity employer. Applicants must have legal authorization to work in Canada by way of Canadian Citizenship, Permanent Residency or a valid Canadian work permit. YMCA Calgary is currently not engaged in international recruitment efforts as we are required to demonstrate that we have exhausted all means of recruitment both locally and nationally.
-
Engagement Centre Representative
4 months ago
Calgary, Canada YMCA Calgary Full timeWhy should you join our team? YMCA Calgary is a charity that ignites the potential in Calgarians. Since our inception in 1902, we have evolved into a vibrant organization operating in every quadrant of the city. Guided by our core values of honesty, caring, respect and responsibility, YMCA Calgary offers a growing hub of programming & services to address...
-
Client Engagement Representative
4 weeks ago
Calgary, Canada CIBC Full timeWe’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...
-
Client Engagement and Triage Specialist
3 months ago
Calgary, Canada Distress Centre Calgary Full time**Job Description - Client Engagement and Triage Specialist** **FTE Contract - Coordinated Entry Program** **Start Date - Immediate-December 31, 2025** For over 50 years Distress Centre has served Calgary and Southern Alberta, providing 24-hour crisis support, information, and resources at no cost. Distress Centre does not define crisis. We do not judge....
-
Specialist, Volunteer Engagement
3 months ago
Calgary, Canada Calgary Drop IN & Rehab Society Centre Full timeAbout Us The Calgary Drop-In and Rehab Centre (“the DI”) is a low-barrier, housing-focused shelter that serves some of the city’s most vulnerable people. At the DI, we focus on providing a person’s basic needs, while doing everything possible to find them a permanent, safe home that meets their individual needs. There is no greater contribution you...
-
Chief Growth and Engagement Officer
3 weeks ago
Calgary, Alberta, Canada MNP Community & Sport Centre Full timeOverviewMNP Community & Sport Centre is seeking a visionary leader to drive membership growth, retention, and sales. As Chief Growth and Engagement Officer, you will develop and implement strategies to position the centre as a leading destination for recreation and community engagement.Job DescriptionThis leadership role oversees the Marketing team, Guest...
-
Community Engagement Specialist
3 months ago
Calgary, Canada Aboriginal Friendship Centre of Calgary Full time**About the Aboriginal Friendship Centre of Calgary** The Aboriginal Friendship Centre of Calgary (AFCC) is a non-profit organization with a mandate to provide social, cultural, education and employment services to the Indigenous peoples within the Calgary Metropolitan area. AFCC plays a regular and significant role in the daily lives of our members in many...
-
Coordinator, Community Engagement
7 months ago
Calgary, Canada Calgary Drop-In & Rehab Centre Society Full time**COORDINATOR, COMMUNITY ENGAGEMENT** **About Us** The Calgary Drop-In and Rehab Centre (“the DI”) is a low-barrier, housing-focused shelter that serves some of the city’s most vulnerable people. At the DI, we focus on providing a person’s basic needs, while doing everything possible to find them a permanent, safe home that meets their individual...
-
Community & Donor Engagement Coordinator
3 months ago
Calgary, Canada Alexandra Comm Hlth Ctr Full time**Job Overview**: Reporting to the Director of Fund Development, the Community & Donor Engagement Coordinator manages and coordinates all community engagement opportunities, such as 3rd party fund raising, social service clubs/groups, and corporate giving and volunteering. These opportunities will support The Alex Community Health Centre’s strategic...
-
Strategic Investor Engagement Lead
4 weeks ago
Calgary, Alberta, Canada Inspired HR Ltd Full timeLead Investor Relations in Clean EnergyInspired HR is partnering with a key client who is seeking a dynamic Strategic Investor Engagement Lead to join their leadership team in Calgary, Alberta.This role reports directly to the CEO and offers the chance to shape investor engagement strategies, represent the company at major events, and lead critical...
-
Student Engagement Representative, Part Time
4 months ago
Calgary, Canada Compass Group Full time**Working Title**:Student Engagement Representative, Part Time **Employment Status**: Part-Time **Starting Hourly Rate**:TBD **Address**:University of Calgary, SAIT, Bow Valley College and Mount Royal University **New Hire Schedule**:Flexible Schedule - 10-20 hours per week **Important Information**: - This position is open to students registered in...
-
Customer Service Contact Centre Representative
13 hours ago
Calgary, Canada Westlock Tractor Parts Ltd. Full timeWe have an exciting opportunity for an experienced Customer Service Contact Centre Representative to join this organisation as they revolutionise the Telecommunications marketplace. These roles offer a robust 2 week training program coupled with ongoing support to ensure your continued success. You will be responsible for delivering an exceptional Customer...
-
Retail Sales Representative for General Mills
6 months ago
Calgary, Canada Encore Market Engagement Full time**Job Brief**: Our client is General Mills. Your role is to provide in-field and ongoing coaching and support to the Team. Identify business development opportunities to drive sales within an assigned geographical territory. **The Role**:Part-Time Retail Sales Representative for General Mills - Calgary Territory - Approximately 21 hours/week - $20-$20.75/hr...
-
Community Engagement Coordinator
2 weeks ago
Calgary, Canada Calgary Outlink: Centre for Gender and Sexual Diversity Full timeSALARY: CAD 34.00 HOURLY - PUBLISHED: DECEMBER 18, 2024 - EXPIRY: JANUARY 17, 2025 - HYBRID - CALGARY, ALBERTA - PART TIME - SOCIAL SERVICES **Summary**: Outlink is seeking a Community Engagement Coordinator to join a small, collaborative, and cross-functional team to lead peer-support, outreach, communications, administration, inter-agency capacity...
-
Retail Sales Representative for General Mills
3 months ago
Calgary, Canada Encore Market Engagement Full time**Job Brief**: Our client is General Mills. Your role is to identify business development opportunities to drive sales within an assigned geographical territory. **The Role**: Retail Sales Representative for General Mills - Part Time - Calgary North - Approx. 31 hours per week** **The Perfect Person for The Role**: You are a dynamic, motivated,...
-
Centre Director
2 months ago
Calgary, Canada The University of Calgary Full timeDescription Centre Director for Wellbeing in Education Werklund School of Education University of Calgary Position Description - Centre Director of the Centre for Wellbeing in Education The Werklund School of Education at the University of Calgary is seeking an innovative academic scholar to assume the role of Centre Director for the Centre for Wellbeing in...
-
Specialist, Wil Programs and Student Engagement
4 months ago
Calgary, Canada The University of Calgary Full time**Description** The **Undergraduate Science Centre** in the **Faculty of Science** is currently seeking a Full-time Regular **Specialist**. The Faculty of Science has been catalyzing change and inspiring discovery, creativity, and innovation for over 50 years. Our strategic direction integrates current and emerging strengths with areas targeted for future...
-
Contact Centre Coordinator/community Resource
4 months ago
Calgary, Canada Distress Centre Calgary Full time**_Contact Centre Coordinator/Community Resource Specialist_** Hiring for: - 1. Monday - Friday Full-Time Evening Shift - 2. Sunday - Tuesday Part-Time Evening Shift - For over 50 years Distress Centre has served Calgary and Southern Alberta, providing 24-hour crisis support, information, and resources at no cost. Distress Centre does not define crisis....
-
Contact Centre Coordinator/community Resource
7 months ago
Calgary, Canada Distress Centre Calgary Full time**_Contact Centre Coordinator/Community Resource Specialist_** Hiring for: - 1. Monday - Friday Full-Time Evening Shift - 2. Sunday - Thursday Full-Time Overnight Shift - For over 50 years Distress Centre has served Calgary and Southern Alberta, providing 24-hour crisis support, information, and resources at no cost. Distress Centre does not define crisis....
-
Sales Representative
7 months ago
Calgary, Canada NationaLease Full timeWe are the best at what we do so what are you waiting for? The Calmont Group is growing and we would love for you to come and grow with us! For nearly 50 years, Calmont Group, a growing Canadian-based company with branches in Alberta, Saskatchewan, Manitoba, and Ontario. We are dedicated to delivering best-in-class transportation solutions to meet the...
-
Patient Engagement and Retention Specialist
7 months ago
Calgary, Canada LASIK MD Full timeSee if you are our next: **PATIENT ENGAGEMENT AND RETENTION SPECIALIST / CLINICAL COUNSELOR | Calgary** Working for LASIK MD (a partner of Vision Group) is to help improve people's eyesight. It is having the feeling of a mission accomplished and a job well done. It is seeing happiness in the eyes of patients and realizing that you have changed the way they...