Associate Product Manager

2 weeks ago

Toronto, Canada Method:CRM Full time

**Opportunity**

**About Method**

Method understands that businesses are unique and so it is our vision to create a small business platform that is easily personalized for each of our customers. Our flagship product is Method: CRM, a customer relationship management tool made specifically for small businesses who have outgrown their processes. Unlike other CRMs, the combination of Method’s deep QuickBooks sync and no-code customization engine enable businesses to achieve their optimal workflows.

At Method, doing fantastic work is just as important as looking out for each other and our community. From flex hours and full benefits to our monthly Method: Gives program, we do our best to support both our employees and community. You can learn more about Method and our team here

**The Role**

As an Associate Product Manager, you will be part of a driven and supportive team that’s always striving to deliver value to our customers by shipping new features and helping our platform scale.
- Understand the company strategy and how your work fits into it.
- Validate the business value and user value of opportunities for your product area.
- Measure and analyze product usage, customer behaviors, and other data to derive insights that help generate feature requirements.
- Participate in Product Discovery activities such as customer interviews, analyzing user data, and competitor analysis.
- Help drive Product Delivery by keeping the team focused on the right things and helping unblock issues that might come up.
- Work with the design team on creating delightful customer experiences.
- Ensuring your team’s backlog of features and bugs is groomed and prioritized.
- Contribute to quarterly and annual roadmap for your product lines.
- Create product requirements and product spec docs for your developers to execute on.
- Be able to effectively communicate and get alignment across teams and stakeholders.
- Work with marketing on communicating product changes and improvements.
- Working with other product teams to ensure alignment.
- Be a team player with a positive attitude and a willingness to contribute to the overall team’s success in a fast-paced environment.

**What You Bring**
- Post-secondary education in the following areas preferred: Computer Science, Computer Engineering, Software Engineering, Commerce, Business Administration or equivalent training/experience.
- A genuine excitement for solving business problems with software and technology.
- A proven passion for all things tech (UX, Development, Business).
- Strong communication skills, with an ability to break down ideas to be shared with designers, software developers and others.
- Passionate for building engaging user experiences.
- Must be self-motivated, goal driven and possess the ability to multitask and prioritize.
- A team player with a positive attitude and a willingness to contribute to the overall team’s success in a fast paced environment.
- Experience with the following is a nice to have: CRM or Field Service Applications, No-Code Tools and Agile methodologies, such as Kanban or Scrum.

**What We Offer**
- Fun team collaborative environment.
- Small company experience - working for a small company like Method gives you deep insight to the inner workings of how a software company operates, as you will be expected to be involved in many discussions: It is the kind of experience you can only get from a small company.
- Training - You will receive initial and ongoing training on Method’s products, policies and procedures as well as a quarterly professional development budget.
- Flexible work from home/hybrid policy.
- Great downtown location - Method is located right in the heart of Toronto’s young and vibrant ‘King West’ technology hub at the corner of Adelaide and Spadina Ave.
- Health care and dental plan.
- Company and quarterly team social events.
- Salary range: 60,000-70,000.

**COVID-19 Considerations**

We are currently working remotely during the pandemic, but for individuals who prefer to be working from the office, our office is open for them on any given day. Once it is safe to do so, we will implement a flexible hybrid schedule where employees will work in the office 1-2 days per week.

**In your first 30 days, you will**:

- Onboard and acclimate with the Product and Development team.
- Understand Method’s values and how our teams collaborate to drive results.
- Learn and become an expert of our internal communication tools, norms, and practices.
- Become acquainted with your product area, the product goals, and those you will work closely with.
- Complete Method’s Bootcamp.
- Work with your manager to build out tailored goals and a plan to set you in the right direction for the upcoming quarter.

**In your first 60 days, you will**:

- Immerse yourself in our product discovery and delivery process.
- Work with the product lead to organize and prioritize the backlog.
- Start working closely with your development

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