Quality and Risk Advisor

3 weeks ago

Greater Sudbury, Canada Home and Community Care Support Services Full time

Home and Community Care Support Services North East offers a wide-range of quality healthcare services and resources to support people of all ages at home, school or in community. In addition to planning, delivering and coordinating care for thousands of people each day in Northeastern Ontario, we also manage eligibility and admissions to long-term care homes, short stay respite, assisted living, and adult day programs. We need caring, motivated people who are driven to help others and make difference in their community, to join our multidisciplinary team.

We have the following permanent, full-time position now available:
**Quality and Risk Advisor**

**Location: Any North East Home and Community Care Support Services area**

**Job Posting #222-22**

Reporting to the Director, Quality and Risk, this position is responsible for functions related to patient complaints and appeals, patient safety, organizational quality improvement, risk management, emergency response planning, and infection control.

**KEY ACCOUNTABILITIES**:

- Manages the internal Risk Event and Feedback System (REFS) in order to validate, classify, and assess risk of patient complaints and safety events;
- Works across the organization and with external service providers to address patient risks and complaints reported through REFS;
- Utilizes patient-related information from various sources (Client Evaluation Surveys, Quality Reports, etc.) to inform Care Coordination, Clinical Services and Service Provider Organizations on best practice and opportunities for improvement;
- Engages Patient and Family Advisor Committee in quality improvement planning and initiatives;
- Participates on work groups, committees and projects involving quality improvement and risk management;
- Develops and supports comprehensive systems to prevent, detect, report and investigate patient safety events, system non-conformances and complaints;
- Prepares quality and risk reports;
- Supports and facilitates the accreditation program and patient satisfaction surveys;
- Provides timely and meaningful support, coaching, facilitation and support in meeting accreditation standards, as well as recommended quality and risk standards;
- Coordinates the development of the organizational quality improvement plan (QIP);
- Assists in planning, developing, implementing, evaluating and maintaining the emergency management plan, pandemic plan, evacuation plan, and business continuity plans;
- Supports the coordination and implementation of Infection Prevention and Control (IPAC) practices, policies and procedures;
- Participates on internal and inter-agency teams/committees to improve processes regarding patient care across the continuum;
- Supports and/or leads specific internal quality improvement initiatives.

**POSITION REQUIREMENTS**:

- Relevant university degree or recognized equivalent work experience;
- Certification as a Regulated Health Professional is an asset;
- Minimum 3-5 years practical and related experience in quality improvement and risk management in the healthcare field;
- Knowledge and experience in managing patient/consumer complaints and patient safety events;
- Knowledge of quality improvement tools, techniques and measures;
- Knowledge of best practices on accreditation standards, IPAC practices, and reliable sources for research;
- Experience with various statistical methods, tools and analysis;
- Knowledge of risk management theory and processes;
- Knowledge of the Patients First Act, Excellent Care for All Act, the Home Care and Community Services Act and other relevant health care legislation;
- High level of computer literacy in spreadsheets, databases, presentations and standard Microsoft Office software;
- Project management, planning and implementation experience preferred;
- Ability to work both independently and with a team to support portfolio goals, plans and business objectives;
- Proven ability to work on projects involving stakeholders from diverse areas and organizations;
- Valid driver’s license and a vehicle;
- Superior oral and written proficiency in English is essential, with oral proficiency in French being an asset.

**Please reference job posting #222-22 when applying.**

Home and Community Care Support Services has implemented a mandatory vaccination policy across the province that requires all staff to be fully vaccinated against COVID-19. Applicants being considered for employment will be required to provide proof of vaccination documentation confidentially to Human Resources upon hire. Any medical or human rights exemption requests will be reviewed and validated prior to an offer of employment.

**Benefits**:

- Disability insurance
- Employee assistance program
- Extended health care

Schedule:

- 8 hour shift

Work Location: Hybrid remote in Greater Sudbury, ON

Application deadline: 2023-01-19

  • Quality, Risk and Policies Coordinator

    3 weeks ago

    Greater Sudbury, Canada Home and Community Care Support Services Full time

    **Job Description**: Home and Community Care Support Services North East offers a wide-range of quality healthcare services and resources to support people of all ages at home, school or in community. In addition to planning, delivering and coordinating care for thousands of people each day in Northeastern Ontario, we also manage eligibility and admissions...

  • Advisor, Hse

    3 days ago

    Greater Sudbury, Canada Vale Full time

    **Job Title**:Occupational Health and Safety and Environmental Advisor Join Vale today. Continuously learn throughout your career. **Who We Are** Welcome to Vale Base Metals. Our purpose is to improve life and transform the future. Together. We value our workforce and strive to offer continuous training and career development opportunities for our...

  • Advisor, HSE

    20 hours ago

    Greater Sudbury, Canada Vale Canada Full time

    Job Title: Occupational Health and Safety and Environmental AdvisorJoin Vale today. Continuously learn throughout your career.Who We AreWelcome to Vale Base Metals. Our purpose is to improve life and transform the future. Together. We value our workforce and strive to offer continuous training and career development opportunities for our people.Vale Base...

  • Advisor, HSE

    17 hours ago

    Greater Sudbury, Canada Vale Canada Full time

    Job Title: Occupational Health and Safety and Environmental AdvisorJoin Vale today. Continuously learn throughout your career.Who We AreWelcome to Vale Base Metals. Our purpose is to improve life and transform the future. Together. We value our workforce and strive to offer continuous training and career development opportunities for our people.Vale Base...

  • Advisor, HSE

    4 days ago

    Greater Sudbury, Canada Vale Canada Full time

    Job Title: Occupational Health and Safety and Environmental AdvisorJoin Vale today. Continuously learn throughout your career.Who We AreWelcome to Vale Base Metals. Our purpose is to improve life and transform the future. Together. We value our workforce and strive to offer continuous training and career development opportunities for our people.Vale Base...

  • Advisor, Hse

    3 days ago

    Greater Sudbury, Canada Vale Canada Full time

    **Job Title: HSE Advisor** **Want to work with leading technology?** **Who We Are**: Welcome to Vale in Canada. As a leader in the mining industry, our responsibility is to positively impact our people, communities, and the environment. We value our workforce and offer continuous training and career development opportunities for our people. With our global...

  • Advisor, Finance Operations

    2 months ago

    Greater Sudbury, Canada Vale Inco Newfoundland & Labrador Full time

    **Advisor, Finance Operations** **Want to work with leading technology?** **Who We Are**: Welcome to Vale in Canada. As a leader in the mining industry, our responsibility is to positively impact our people, communities, and the environment. We value our workforce and offer continuous training and career development opportunities for our people. With our...

  • Advisor, Health Safety Environment

    2 weeks ago

    Greater Sudbury, Canada Vale Full time

    **Who We Are**: Welcome to Vale. Our purpose is to improve life and transform the future. Together. We value our workforce and strive to offer continuous training and career development opportunities for our people. Vale Base Metals is one of the world's largest producers of high-quality nickel and an important producer of copper and responsibly sourced...

  • Advisor, HSE

    4 days ago

    Sudbury, Ontario, Canada Vale Canada Full time

    Job Title: Occupational Health and Safety and Environmental AdvisorJoin Vale today. Continuously learn throughout your career.Who We AreWelcome to Vale Base Metals. Our purpose is to improve life and transform the future. Together. We value our workforce and strive to offer continuous training and career development opportunities for our people.Vale Base...

  • Banking Advisor

    3 weeks ago

    Greater Sudbury, Canada National Bank of Canada Full time

    **Primary Locations**:Greater Sudbury, Ontario**: **Attendance**:On-site**: **Employee Status**:Regular**: **Schedule**:Part-time**: **Hours Number**:25**: As a Banking Advisor at the National Bank, you'll live your ambitions and have a positive impact on your own life as well as the lives of your clients and colleagues. You’ll adopt a friendly approach...

  • Banking Advisor

    1 week ago

    Greater Sudbury, Canada National Bank of Canada Full time

    **Primary Locations**:Greater Sudbury, Ontario**: **Attendance**:On-site**: **Employee Status**:Regular**: **Schedule**:Part-time**: **Hours Number**:25**: As a Banking Advisor at the National Bank, you'll live your ambitions and have a positive impact on your own life as well as the lives of your clients and colleagues. You’ll adopt a friendly approach...

  • Fire Safety Advisor

    2 weeks ago

    Greater Sudbury, Canada Evolution Health & Safety Full time

    **Company Description**: Evolution Health & Safety, based in Sudbury, Ontario, is a leading provider of comprehensive health and safety, consulting services. Our mission involves educating families on fire safety through the provision of personalized fire evacuation plans, complimentary first aid kits, and essential information sourced from fire departments....

  • Emergency Preparedness Advisor

    1 week ago

    Greater Sudbury, Canada Health Sciences North Full time

    **Emergency Preparedness Advisor**: Competition # 2964 Job Title Emergency Preparedness Advisor Department Emergency Preparedness & Security Status Permanent Work Type Full-time Affiliation Non Union Shift Assignment Days Bilingualism Required N/A Police Check Requirement N/A Site RLHC-Non Union Non Managment Salary Information $38.59 to...

  • Personal Finance Advisor

    2 weeks ago

    Greater Sudbury, Canada Desjardins Full time

    The work mode arrangement for the position is full-time on site As a personal finance advisor at the Desjardins Ontario Credit Union , you’re responsible for developing and maintaining lasting and trusting business relationships with members and clients, to ensure they’re satisfied. Your role is to listen to members’ and clients’ needs, offer them...

  • Policy/privacy Advisor

    1 month ago

    Greater Sudbury, Canada St. Joseph's Health Centre of Sudbury Full time

    **POLICY/ PRIVACY ADVISOR (On-Site)** **Temporary Full Time (6 Month Contract - may be extended)** **Wage: $24.51 - $28.96** The Policy/Privacy Advisor maintains and updates all internal policy manuals, develops policy review schedules, and advises on policy development issues. They review privacy policies, educates staff, and advises on the applicability...

  • Policy/privacy Advisor

    2 weeks ago

    Greater Sudbury, Canada St. Joseph's Health Centre of Sudbury Full time

    **POLICY/ PRIVACY ADVISOR** **Permanent Full Time** **Wage: $24.51 - $28.96** The Policy/Privacy Advisor maintains and updates all internal policy manuals, develops policy review schedules, and advises on policy development issues. They review privacy policies, educates staff, and advises on the applicability of and compliance to FIPPA, PHIPPA and other...

  • Quality Improvement Consultant

    2 months ago

    Greater Sudbury, Canada Health Sciences North Full time

    **Quality Improvement Consultant**: Competition # 4002 Job Title Quality Improvement Consultant Department Organizational Excellence Status Temporary (Aug 2023 to Nov 2023) Work Type Full-time Affiliation Management Shift Assignment Days Bilingualism Required No Police Check Requirement N/A Site RLHC- Management Salary Information $46.22...

  • Investigator - Full Time

    2 months ago

    Greater Sudbury, Canada Xpera Risk Mitigation and Investigation LP Full time

    Company: Xpera Risk Mitigation and Investigation LP Investigator - Full Time (Sudbury and Sault Ste. Marie, Ontario, Canada) Xpera marks the spot where you achieve more!- As Canada’s largest national investigation and risk mitigation firm, we are always looking for the smartest minds to help us excel in the industry. As a Surveillance Investigator on our...

  • Senior Risk Specialist

    4 weeks ago

    Greater Sudbury, Canada Vale Canada Full time

    Job Title:Senior Specialist, RiskHeadline: Join Vale today. Continuously learn throughout your career.Who We Are: Welcome to Vale. Our purpose is to improve life and transform the future. Together. We value our workforce and strive to offer continuous training and career development opportunities for our people.Vale Base Metals is one of the world's largest...

  • Investigator - Full Time

    1 month ago

    Greater Sudbury, Canada Xpera Risk Mitigation and Investigation LP Full time

    Company: Xpera Risk Mitigation and Investigation LP Investigator - Full Time (Sudbury, Ontario, Canada) Xpera marks the spot Where you achieve more As Canada’s largest national investigation and risk mitigation firm, we’re always looking for the smartest minds to help us excel in the industry. As a Surveillance Investigator on our team, you’ll not...