Quality Improvement Consultant

3 weeks ago

Greater Sudbury, Canada Health Sciences North Full time

**Quality Improvement Consultant**:
Competition #

4002

Job Title

Quality Improvement Consultant

Department

Organizational Excellence

Status

Temporary (Aug 2023 to Nov 2023)

Work Type

Full-time

Affiliation

Management

Shift Assignment

Days

Bilingualism Required

No

Police Check Requirement

N/A

Site

RLHC- Management

Salary Information

$46.22 to $54.39 / hour

Application Closing Date

August 23, 2023

**Join Northeastern Ontario’s Health Care Leaders**
- A dynamic and growing health care environment awaits you in Sudbury Ontario: Canada’s happiest city Surrounded by provincial parks and over 200 lakes, Greater Sudbury has over 160,000 residents and is a rich mix of urban, suburban, rural and wilderness environments. Considered the healthcare hub of northeastern Ontario, Health Sciences North offers a balance of a challenging professional career and a comfortable lifestyle, right in the heart of Northern Ontario’s largest city._

Health Sciences North (HSN) is seeking an innovative leader for the position of Quality Improvement Consultant, to build organizational capability for quality improvement and promote patient and family centred care. They will share knowledge of patient safety principles, continuous improvement methodology and patient and family centred care through training, coaching and facilitating at all levels of the organization.

If you enjoy working in a fast-paced, team environment and are looking for a rewarding career opportunity, you are encouraged to view the full job description on the HSN Careers Website.

We offer competitive salary and vacation, extended health and dental benefits.

We also offer Healthcare of Ontario Pension Plan (HOOPP) All employees are eligible to join immediately upon hire. HOOPP is a defined benefit pension plan, and one of the leading pension plans in Canada. HOOPP is a multi-employer pension plan, meaning it can be transferred between many organizations in the province. HOOPP is currently offered in over 600 organizations in Ontario. For every dollar an employee contributes to HOOPP, the employer (HSN) contributes $1.26, meaning the plan is 55% funded by the employer, and 45% funded by the employee.

We also provide support through our Employee and Family Assistance Program (EFAP), which is available for all HSN staff and family members regardless of status, position, affiliation, etc.

**KEY FUNCTION**:
Build organizational capability for quality improvement and promote patient and family centred care. Share knowledge of patient safety principles, continuous improvement methodology and patient and family centred care through training, coaching and facilitating at all levels of the organization.

**REPORTING**:
Under the general direction of the Director, Quality and Patient Relations.

**DUTIES**:

- Guide the organization in the ongoing development of measuring and monitoring patient experience, quality and safety.
- Advance patient safety and quality in the organization through consultation and education on quality improvement methodologies, patient safety concepts and patient and family centred care.
- Provide consultation at all levels of the organization inclusive of physicians, learners and patient and family advisors to support corporate and program specific quality improvement, patient safety and patient experience priorities.
- Facilitate quality improvement initiatives in alignment with HSN strategic directions and defined priority improvement target areas.
- Use data sources to identify and communicate quality improvement and patient experience opportunities.
- Assist in the selection and analysis of quality related performance indicators to monitor organizational, program and/or unit level performance in alignment with strategic direction.
- Promote the use of the adverse event system to report events and good catches; provide coaching and assistance to all levels of leadership to facilitate the analysis, follow-up and documentation.
- Collaborate with leadership to conduct adverse event reviews and quality of care reviews in accordance with legislative requirements and best practice and policy; monitor and facilitate the implementation of countermeasures and reporting on process improvements as required.
- Support the ongoing development of the HSN Quality Improvement Framework (Organizational Excellence) by developing, monitoring and revising standards.
- Engage key stakeholders to influence patient and family participation in decision-making, information sharing, and policy and program development; encourage engagement at all levels of the organization following the HSN Patient Engagement Framework.
- Teach and coach all levels of leadership to utilize and engage patient and family advisors to promote a quality experience; develop and deliver organizational wide education, inclusive of concepts of patient and family centred care, key strategies, tools and patient centered design.
- Build quality improvement capability

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