Call Center Representative

2 weeks ago


Winnipeg, Canada Trattoria La Villetta Full time

**Job Overview**:
As a Call Center Representative / Data Entry specialist, you'll be an integral part of our customer service and administrative operations, ensuring smooth communication and efficient data management.

**Responsibilities**:

- Handle inbound calls and inquiries from customers regarding reservations, menu options, and general restaurant information.
- Provide excellent customer service by addressing customer concerns, answering questions, and resolving issues promptly and courteously.
- Maintain accurate and up-to-date records of customer information, reservations, and orders.
- Collaborate with other team members to ensure seamless operations and customer service.

**Qualifications**:

- High School Diploma or the equivalent.
- Proficient data entry skills.
- Strong multitasking abilities in a fast-paced environment.
- Exceptional interpersonal and problem-solving skills.
- Positive and friendly attitude with a customer-centric approach.

**Job Types**: Full-time, Part-time

**Salary**: $22.50-$26.20 per hour

Expected hours: 20 per week

**Benefits**:

- Company pension
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Morning shift

Supplemental pay types:

- Bonus pay
- Commission pay
- Overtime pay
- Tips

**Education**:

- Secondary School (preferred)

Work Location: In person



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