Operations Support Associate

2 weeks ago


Edmonton, Canada TEK Systems Full time

Aperçu:
**About TEKsystems and TEKsystems Global Services**

We’re TEKsystems. We accelerate business transformation for our customers. We bring real-world expertise to solve complex technology, business and talent challenges—across the globe. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change. We’re building tomorrow by delivering business outcomes and driving positive impacts in our global communities. TEKsystems is an Allegis Group company.

**Job Summary**:
The Operations Support Associate is responsible for ensuring our customers - including but not limited to contract/internal employees, clients, delivery teams - receive superior post-offer screening support as well as on-boarding and off-boarding support. In addition to, processing and management of the Time Capture and Expense activities with an overall focus on data collection, data integrity and customer service while representing professionalism within all relationships.

Responsabilités:
**Key Responsibilities**:
**_
- Receive and review onboarding trigger (ESF, SIF, or other forms)
- Communicate all pre-employment screen requirements to the CSA, and coordinate contractor orientations, I9s, and other local onboarding requirements with the local field office
- Ensure all potential contract employees adhere to pre-employment screen guidelines and are removed from the process if they are not compliant
- Enter and manage background, drug testing and medical screening process for contractors
- Manage the HR folder process to ensure onboarding paperwork is completely in a timely manner
- Emphasize usage of Direct Deposit or electronic deposit and CashPay to all contractors and clients
- Perform collection of timecards and record of time data in the payroll system
- Monitor time (regular, overtime & other hours) and attendance against timesheet data and time entry system to ensure correct submissions for the payroll system
- Run reports to identify missing timecard information and/or variances; work with contractor to validate and correct timecards
- Confirm all compliance requirements are met to process payment; request missing requirements in order to process payment through payroll system
- Communicate with clients and contractors to obtain approved timecards and expense documents.
- Manage time adjustment process (in case of time errors), including completion of required documentation, updates in the system and communications with impacted stakeholders
- Manage and track personal time off (PTO), absence etc.; manage related documentation and system updates

**_
Client requirements management_**
- Ensure client pre-employment requirements, forms, policies, and documents with regard to onboarding are kept current and validated with Compliance departments.
- Collect expense forms and record expense information into payroll system
- Track contractor expense reports and ensure accurate matching with claimable receipts
- Execute expense report adjustments in payroll system

**_

**_
Compliance and issue resolution_**
- Support issue resolution with regards to the Onboarding process, including working closely with the field office to communicate required activities that need to happen in the field, and interacting with contractor for the required follow-ups with a goal of ensuring customer satisfaction and timeliness
- Support issue resolution with regards to the TCE process with a goal of ensuring customer satisfaction and timely resolution, including working closely with the field office to communicate required activities that need to happen in the field, and interacting with contractor for the required follow-ups
- Validate time & attendance against timesheet data and invoice where required
- Promptly escalate complex time and expense related inquires and issues to TCE Supervisor for resolution
- Validate payment against expense forms, receipt back up and client & regulatory requirements.
- Manage timecard and billing audit and collection (including contacting contractors and/or clients for missing timecards) in PeopleSoft and Time Central
- Start, Finish entry and Data entry
- Enter all starts (new hire and rehire) for assigned field offices within 24 hours of confirmed start date or finish.
- Audit New Starts report and partner with field office to confirm accuracy
- Process finishes according to state specific requirements to ensure compliance
- Assist with data entry of personal data updates, direct deposit, position changes including rates and end dates.

**_
- Manage and communicate off-boarding requirements

Qualifications:
**Competencies**:

- Ability to prioritize, organize, problem solve and meet deadlines and goals
- Ability to communicate effectively and provide follow up
- Capability of



  • Edmonton, Canada Edmonton Integrated Services Full time

    **This is _not _an employment opportunity but a subcontractor opportunity.** **Edmonton Integrated Services (EIS) **is currently looking for an individual in Edmonton to open his or her home and become a **Support Home Operator (SHO) **for two individuals with developmental disabilities. **_About Edmonton Integrated Services_** **A) Mission...

  • Executive Associate

    13 hours ago


    Edmonton, Canada Alberta Health Services Full time

    **Your Opportunity**: The provincial IPC Program is seeking an enthusiastic, independent, and attentive individual with exceptional communication skills to provide executive support to the provincial Infection Prevention & Control Program. **Description**: Reporting to the Senior Provincial Director of the provincial Infection Prevention and Control (IPC)...


  • Edmonton, Canada Walmart Canada Full time

    **Position Summary... **:To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable store sales. **What you'll do...**: 1. As a member of the Store Management Team drives profitable sales through achievement of sales and profit goals, budget management...


  • Edmonton, Canada Flair Airlines Ltd. Full time

    Want to be part of a team that's changing the way Canada travels? As Canada’s largest independent ultra-low-cost airline, that’s exactly what we’re doing at Flair Airlines. By consistently offering airfares that are a fraction of the ticket prices of “those other airlines”, we are making air travel an affordable option for millions of couch-bound...


  • Edmonton, Canada Robertson College Full time

    Robertson is the School of New Work. Our vision is for everyone to have a good life through a prosperous and fulfilling career. Robertson’s mission is to empower our students with the most relevant training and up-to-date industry insights to thrive in a modern work environment. We are looking for an Operations Administrative Support person to join our...


  • Edmonton, Canada BaseCorp - Base Corp Learning Systems Full time

    Associations Plus provides a suite of professional non-profit management services to help associations enhance their member value. **Responsibilities**: - Work as a professional advisor to the President/Executive of the association on all aspects of operation - Ensure that the operation of the organization meets the expectations of its board and members -...

  • Warehouse Associate

    2 weeks ago


    Edmonton, Canada Edmonton Valve & Fitting Full time

    **Job Purpose**: A warehouse associate is a member of a team responsible for providing logístical support and ensuring accurate order delivery to both internal and external customers in a timely manner. The goal is to work closely with customer service and sales departments to maintain customer satisfaction, trust, and confidence, ultimately leading to...

  • Stock Associate

    6 days ago


    Edmonton, Canada Mackage Full time

    **About Mackage** Specialists in all-season protection since 1999, Mackage merges the finest, most responsible leathers, down and wools with luxury-forward design, an approach that yields uncompromising construction, enveloping comfort and signature silhouettes. A global outerwear leader defined by a commitment to exceptional quality, purpose, and...


  • Edmonton, Canada Westcan Advanced Communications Solutions Full time

    **Operation Support Representative** **Job description** **What Westcan ACS is looking for?** - Data Entry - Basic understanding of Accounting - Order Coordination - Work alongside the Sales team and warehouse with coordinating orders - Inventory Controls - Report generation and business analytics - Invoicing and uploading invoices to third party systems...

  • Part Time Associate

    13 hours ago


    Edmonton, Canada Eden Textile Full time

    Job Title: Associate **Job Type**: Part-Time Location: Edmonton, AB Eden Textile and its direct-to-consumer brand, Skylark+Owl Linen Co., are seeking a highly organized and motivated Part-Time Associate to support our daily operations. In this role, you'll provide exceptional customer service by assisting our customers with any questions or concerns they...


  • Edmonton, Canada Walmart Canada Full time

    **Position Summary... **:Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer...


  • Edmonton, Canada Techise Full time

    Work Term: Permanent - Work Language: English - Hours: 30 to 40 hours per week - Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year - Experience: 1 year to less than 2 years **Work setting**: - Computer hardware or software retailer/wholesaler - Relocation costs covered by employer -...

  • Warehouse Associate

    2 days ago


    Edmonton, Canada Benchmark International Full time

    **ABOUT THE OPPORTUNITY** Benchmark International is an Edmonton-based manufacturer. We have a proud 25-year history as both a manufacturer’s representative and a manufacturer. Currently, we manufacture a variety of products including gas separation equipment and environmental monitoring equipment. Our products are used by customers around the world. We...


  • Edmonton, Canada EPCOR Full time

    Highlights of the job We are hiring one (1) full-time, permanent, Procurement Associate, position working out of the Rossdale Water Treatment Plant in Edmonton, AB. We have an excellent opportunity for an organized, client-focused Procurement Associate to join the Water & Drainage Procurement team. As the Procurement Associate, you are accountable for the...

  • Building Operations

    3 days ago


    Edmonton, Canada Canderel Full time

    **Reports to**: Operations Supervisor **Summary**: Canderel seeks a Building Operator to support our team by providing prompt, professional and courteous service. Responding to the tenants and demonstrating a ‘pride of ownership’ approach to a large commercial office portfolio located in Downtown Edmonton. The Building Operator is responsible for tasks...


  • Edmonton, Canada Techise Full time

    Work Term: Permanent - Work Language: English - Hours: 30 to 40 hours per week - Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year - Experience: 1 year to less than 2 years **Work setting**: - Computer hardware or software retailer/wholesaler - Relocation costs covered by employer -...

  • Support Host Home Operator

    Found in: beBee S CA - 2 weeks ago


    Edmonton, Canada CarePros Full time

    Who We Are CarePros is a leading Children's Services Agency that provides Trauma-Informed Personalized Community Care and Agency Foster Care placements to children and youth living with a range of complex medical and behavioural diagnoses. We focus on cultural connection, family reunification and the transition of complex youth with disabilities into...

  • Support Host Home Operator

    Found in: beBee jobs CA - 2 weeks ago


    Edmonton, Alberta, Canada CarePros Full time

    Who We Are CarePros is a leading Children's Services Agency that provides Trauma-Informed Personalized Community Care and Agency Foster Care placements to children and youth living with a range of complex medical and behavioural diagnoses. We focus on cultural connection, family reunification and the transition of complex youth with disabilities into...


  • Edmonton, Canada Walmart Canada Full time

    **Position Summary... **:Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer...


  • Edmonton, Canada Walmart Canada Full time

    **Position Summary... **:Working as a Directs Store Delivery Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Directs Store Delivery Associate coordinates and efficiently processes direct and local merchandise for delivery to the salesfloor in order to ensure a positive shopping experience to drive customer loyalty....