Administrative Assistant-mental Health Service Line
2 weeks ago
**Business Profile**: Health Bound Health Network is a network of rehabilitation clinics that is revolutionizing rehabilitation by helping people overcome the challenges of disabling injury, illness or age-related health conditions to live active and healthier.
**Objectives**:
Administrative assistant coordinates activities and third-party personnel to the company in a professional manner, reporting to the Manager.
**Education**:
BA in Business administration or related fields.
**Skills**:
Telephone skills, customer service, attention to details Knowledge of billing and collections procedures, Word, Excel Ability to prioritize and manage multiple responsibilities
**Responsibilities**:
- Assess clients for appropriate admission to service and liaise with a multidisciplinary team.
- Responsible for intake of new clients and distribution new files to admi team for required services coordination
- Coordinate the care of client’s post-discharge, regularly assessing and assisting the healthcare team with the coordination of services.
- Ensure timely and appropriate paperwork/documentation.
- Develop strong relationships with providers to facilitate clinical services.
- Demonstrate excellent communication skills with clients, physicians, healthcare team and vendors, insurance companies and legal representatives while coordinating services
- Coordinate Health Bound Health Services such as Mental Health.
- Coordinating with the Booking team members to ensure the entire patient journey from start to finish is simple, accessible, customer-friendly, and efficient ensuring follow-up for upholding specific standards for messaging and protocols as set by Management.
- Maintain accurate notes regarding ordering and patient interaction.
- Facilitating booking process for scheduling all follow-up appointments.
- Assure that pending referrals are updated with written documentation
- Billing process
**Job Types**: Full-time, Permanent
**Salary**: From $19.00 per hour
**Benefits**:
- Dental care
- Extended health care
- Vision care
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
COVID-19 considerations:
Operation on required COVID-19 Protocol
Ability to commute/relocate:
- Toronto, ON M4K 3V1: reliably commute or plan to relocate before starting work (required)
**Education**:
- DCS / DEC (required)
**Experience**:
- Administrative experience: 1 year (preferred)
Work Location: One location
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