24-020 Communications Advisor SickKids Centre for Community Mental Health

POSITION: Communications Advisor

PROGRAM: Communications, Mental Health Access Program

LOCATIONS: Hybrid (WFH/On-site)

POSITION DETAILS: 1.0 FTE, 12-Month Contract

COMPETITION: 24-020

The Garry Hurvitz Centre for Community Mental Health at SickKids (CCMH at SickKids) is a child and youth mental health centre integrated withThe Hospital for Sick Children (SickKids).CCMH at SickKids is undertaking an ambitious agenda to establish a revitalized academic community mental health centre that provides the highest quality of care, combined with excellence in teaching and community-based research.CCMH at SickKids is locatedacross two sites in Toronto and offers both in-person and virtual care to clients and their families, from prevention and early intervention through assessment, counselling and therapy and intensive services.We are also connected to the continuum of mental health services for children and youth supported by SickKids: the Brain and Mental Health Program, theSickKids TeleLink Mental Health Program, theSickKids CCMH Learning Instituteand our online resources throughAboutKidsHealth.Find out more about CCMH at SickKids.

We are seeking applicants to fill a full-time contract position as a Communications Advisor. This role will support:

1. Internal and external communications, including major campaigns and corporate initiatives (reporting to the Senior Communications Supervisor)

2. The strategic focus of developing pathways to care for services between The Hospital for Sick Children (SickKids) and The Garry Hurvitz Centre for Community Mental Health at SickKids (GH-CCMH) and other system partners (reporting to the Senior Clinical Manager of the Mental Health Access Program, Research and Foundation Operations, and consulting with the Senior Communications Supervisor).

KEY RESPONSIBILITIES

Working with the Senior Communications Supervisor and the Senior Clinical Manager, MHAP, Research and Foundation Operations you will:

Engage in planning and strategy

• Co-lead the annual report project (planning, editing, writing)
• Develop a social media strategy for the Centre, working with the Centre partners
• Building strategic communications plans in collaborations with the Pathways Working Group and other system partners to support the Pathways workplans

Provide operational support for the development of core communication deliverables

• Write for different target audiences, including staff and clients/families and program participants, on major organizational initiatives for 2024-25, outcomes measures and measurement-based care, and research updates
• Write and edit posts, including team highlights, for our internal staff news site, Connections, on SharePoint
• Edit and lay out monthly staff e-newsletter CCMH Connects on MailChimp on alternate months
• Work with internal and external partners in designing bimonthly content for our lobby screens for clients and families using Adobe Creative Suite and/or Canva
• Create a weekly editorial content calendar for Centre’s X and LinkedIn accounts
• Maintain a monthly measurement and reporting process for internal and external comms channels
• Plan, film and edit brief client orientation videos for our website, including pathways navigation videos
• Contribute to development of internal and external content for the organization’s recognition days editorial calendar
• Edit, finalize and publish website updates using WordPress
• Support staff teams in creating SharePoint pages
• Maintain updates to referral criteria across all Pathways programs including SickKids, GH-CCMH, and other system partners that can be communicated internally to staff at both sites
• Communicate referral criteria to different target audiences, including staff and clients/families and program participants
• Assist with communications requests from leadership and staff, including designing/editing promotional materials using Adobe Creative Suite and/or Canva
• Support other communications requests as required

Other

• Comply with the organization’s vision, policies and procedures
• Perform other tasks as assigned by management

Effort

• Concentration and creativity are required daily to write/edit and proofread communications, attend meetings (virtual and in person across sites)
• Sitting at a desk for long periods of time daily (i.e. to use a computer) to perform the duties of the job

Qualifications

• Degree/diploma in communications, journalism, public relations, or a related area is required
• Minimum of 3 to 5 years of writing experience in journalism, internal and/or communications or public relations agency settings
• Excellent writing, editing and verbal skills; deep knowledge of CP style
• Solid knowledge of MS Office (Outlook, Teams, Word, Excel, and PowerPoint), social media platforms (X, LinkedIn) and MailChimp
• Understanding of accessibility needs in communications and AODA compliance
• Ability to convert complex information to plain language
• Ability to rapidly write short, engaging content for broad audiences, both internal and external
• Sound judgment, a professional demeanour and strong interpersonal skills to interact successfully with personnel at all levels
• Exceptional attention to organizational writing style and branding guidelines
• Ability to set priorities in the face of myriad demands and converging deadlines
• Ability to work in a collaborative, interdisciplinary team environment
• Excellent time management and organizational skills
• Strong work ethic and commitment to our organizational values: compassion, integrity, collaboration, inclusion, innovation and excellence

In addition, the following are considered an asset:

• Working familiarity with Adobe Creative Suite, WordPress, Canva, Hootsuite, and Google Analytics
• Experience in a health-care, academic, government, or tech environment
• Knowledge of the Toronto child and youth mental health sector

Working Conditions

• Be able to travel to the Jarvis or Sheppard site for occasional meetings and spend two days a week at the Sheppard site in designated office space
• Be available for occasional meetings at SickKids or other relevant locations

Vaccine Requirements:

As a health care centre, our highest priority is the safety of patients, families and staff. As a result, we are adopting all prevention measures to ensure the safety of our clients, families and our staff. Therefore, any offer of employment is conditional upon proof of full vaccination with a Health Canada or World Health Organization (WHO) approved COVID-19 vaccination no later than fourteen (14) calendar days prior to the effective start date. Should there be an exemption of vaccination based on a medical, or human rights reason, proof will need to be provided, in addition to participation in regular COVID-19 testing based on exposure risk as well as participation in vaccine education. All offers of employment are conditional on meeting these minimum requirements, failure to comply will lead to offer of employment being immediately rescinded.

Interested applicants are asked to forward their resume and cover letter by May 13, 2024 to:

Human Resources – SickKids CCMH

E-mail: hrrecruiting@sickkidscmh.ca

In the subject line of email, please quote the: competition number, position title and where you learned about this opportunity

We are seeking applicants internally and externally.

CCMH at SickKids is an equal opportunity employer; we are committed to diversity and value inclusion. We welcome applications from Indigenous people, people with disabilities, members of racialized groups, and persons of all genders and sexual orientations.

The Centre views diversity, inclusion, and cultural competence as essential pieces of an integrated whole that sustain our organization and guides our interaction within our diverse communities.

Reasonable accommodations are available during the recruitment process to job applicants with disabilities.