Current jobs related to Customer Service and Office Administrator - White Rock - Craftsman Collision

  • Administrative Officer

    16 hours ago

    White Rock, Canada Ideas Events & Marketing Inc. Full time

    **Tasks**: - Review, evaluate and implement new administrative procedures - Delegate work to office support staff - Establish work priorities and ensure procedures are followed and deadlines are met - Carry out administrative activities of establishment - Administer policies and procedures related to the release of records in processing requests under...

  • Administrative Officer

    7 months ago

    White Rock, Canada Marble Slab Creamery Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year - Experience: 1 year to less than 2 years - or equivalent experience **Tasks**: - Review, evaluate and implement new administrative procedures - Establish work priorities and ensure procedures are followed and deadlines are met - Carry out...

  • Customer Service Representative

    4 weeks ago

    White Rock, British Columbia, Canada beBee Professionals Full time $30,000 - $45,000

    BeBee Professionals is seeking a highly skilled Customer Service Representative to serve as the primary point of contact for clients in White Rock, Canada.The estimated salary range for this position is between $40,000 and $60,000 per annum, commensurate with experience.Job Overview:This role involves providing exceptional customer service, managing incoming...

  • Office Assistant

    4 days ago

    White Rock, Canada Forge Properties Inc. Full time

    **Department**: Accounting & Finance **Location**: 3 - 15777 Marine Drive, White Rock, BC **Compensation**: Salary **Working Hours**: Full-time Forge Properties is an award winning real estate developer based in White Rock. Our critical and conscious approach is client focused and excellence driven. Our skilled and committed team has been recognized...

  • Administrative Services Assistant

    3 months ago

    White Rock, British Columbia, Canada beBee Professionals Full time $35,000 - $45,000

    Job Summary:We are seeking a highly organized and detail-oriented Administrative Assistant to support our office operations at beBee Professionals in White Rock. As a key member of our team, you will be responsible for ensuring the smooth day-to-day functioning of our office, providing administrative support to our staff, and maintaining accurate records.Key...

  • Administrative Assistant

    8 months ago

    White Rock, Canada Rajesh Ahuja Notary Corporation Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: Experience an asset **Tasks**: - Schedule and confirm appointments - Answer telephone and relay telephone calls and messages - Answer electronic enquiries - Compile data, statistics and other information - Order office supplies and...

  • Service Administrator

    7 months ago

    White Rock, Canada White Rock Full time

    **Looking for a great opportunity to work in Canada’s largest Automotive Group? Join the Family today, the Dilawri Lifestyle is waiting for you!** **White Rock Honda** is currently looking to fill a position of a **Service Administrator.** **Essential Duties**: - Book service appointments that maximize the service department's available hours to sell....

  • Office Receptionist

    4 months ago

    White Rock, British Columbia, Canada beBee Professionals Full time $30,000 - $45,000

    Job SummaryWe are seeking a highly organized and detail-oriented Receptionist to join our team at beBee Professionals in White Rock. As the first point of contact for our clients, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our office.Key ResponsibilitiesManage incoming calls and greet visitors in a...

  • Administrative Support Specialist

    4 months ago

    White Rock, British Columbia, Canada beBee Professionals Full time $35,000 - $45,000

    Job SummaryWe are seeking a highly organized and detail-oriented Office Administrator to manage daily office operations at beBee Professionals in White Rock. The successful candidate will be responsible for ensuring the smooth operation of office activities, supporting staff, and completing administrative tasks efficiently.Key ResponsibilitiesManage incoming...

  • Customer Service Representative

    2 weeks ago

    White Rock, Canada Monark Full time

    Monark Group is committed to helping great ideas live up to their fullest potential. Our diverse team delivers world-class solutions across a diverse array of emerging & established lines of business. At Monark, you will do work that matters with people that are committed to helping our vision become a reality. Projects at Monark have an impact on the...

  • Office Manager

    5 days ago

    White Rock, Canada Rajesh Ahuja Notary Corporation Full time

    Education: College/CEGEP - Experience: 2 years to less than 3 years **Work setting**: - Private sector **Tasks**: - Review, evaluate and implement new administrative procedures - Delegate work to office support staff - Establish work priorities and ensure procedures are followed and deadlines are met - Carry out administrative activities of establishment -...

  • Operations Coordinator, Customer Service

    9 months ago

    White Rock, Canada Monark Full time

    At Monark, you will do work that matters with people that are committed to helping our vision become a reality. Projects at Monark have an impact on the communities that our team members live, work & play in. As our Operations Coordinator, Customer Service, you will be required to undertake a variety of administrative and program management tasks. You will...

  • Office Manager

    7 months ago

    White Rock, Canada Valkyrie Enterprises Ltd Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Work setting**: - Urban area **Tasks**: - Review, evaluate and implement new administrative procedures - Delegate work to office support staff - Establish work priorities and ensure procedures are followed and deadlines are met - Carry out administrative...

  • Office Manager

    7 months ago

    White Rock, Canada Valkyrie Enterprises Ltd Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Work setting**: - Urban area **Tasks**: - Review, evaluate and implement new administrative procedures - Delegate work to office support staff - Establish work priorities and ensure procedures are followed and deadlines are met - Carry out administrative...

  • Office Manager

    2 weeks ago

    White Rock, Canada Valkyrie Enterprises Ltd Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Work setting**: - Urban area **Tasks**: - Review, evaluate and implement new administrative procedures - Delegate work to office support staff - Establish work priorities and ensure procedures are followed and deadlines are met - Carry out administrative...

  • Customer Service Specialist

    3 days ago

    White Rock, Canada Prospera Credit Union Full time

    **TEAM LOCAL is hiring** Built on over 75 years as a BC credit union, Prospera Credit Union is a community-based, purpose-driven organization that offers a full range of financial products and services. Prospera is British Columbia’s fourth-largest credit union, with $9 billion in assets and 120,000 members. With 26 branches, Prospera is proud to serve...

  • Medical Office Assistant

    4 days ago

    White Rock, Canada HR Millenia Full time

    **About the Company** My employer, Integrated Health Clinic, has a fantastic opportunity for a Medical Office Assistant. Integrated Health Clinic has been in business for over 20 years. With two locations to serve its patients. The clinic(s) provides a science-based naturopathic medical approach for patients seeking choice in their health...

  • Medical Office Assistant

    2 days ago

    White Rock, Canada Integrated Health Clinic Full time

    **About the Company** We are growing! My employer, Integrated Health Clinic, has a fantastic opportunity for a Medical Office Assistant. Integrated Health Clinic has been in business for over 20 years. With two locations to serve its patients. The clinic(s) provides a science-based naturopathic medical approach for patients seeking choice in their health...

  • Administrative Assistant, Full-time

    7 days ago

    White Rock, Canada PARC Retirement Living Full time

    **Permanent, Full-Time | Benefitted Position| Hourly Rate: $23.45 - $24.08** PARC Retirement Living is an award-winning developer and operator of purpose-built, independent senior living communities. We’re looking for caring and genuine people who are passionate about service excellence and are driven to make a meaningful difference in the lives of...

  • Office Assistant

    3 months ago

    White Rock, Canada Baptist Housing Full time

    **The Opportunity** At Baptist Housing, every day is an opportunity for you to help our seniors experience life well in supportive communities. As a member of our team, you can experience a fulfilling career while working in a collaborative environment where support for you is prioritized. **About The Role** As a Business Office Assistant, you will play a...

Customer Service and Office Administrator

3 weeks ago

White Rock, Canada Craftsman Collision Full time

We're currently seeking a full-time Customer Service and Office Administrator at our White Rock location. We offer competitive wages ranging from $42,000 to $55,000 annually, 3 weeks of paid vacation, and extended health and dental. The Customer Service and Office Administrator will provide exceptional customer service and support the Shop with operations initiatives and administrative duties.

Craftsman Collision is the largest independently owned and operated auto body repair chain in Canada - but we’re also a family that cares about the people we work with. Are you ready to reach your full potential and build a fulfilling career
- while having fun along the way? Then consider joining our team of more than 500 ambitious people who share our commitment to excellence.

**Customer Service**
- Interacts with customers in a caring, friendly and professional manner and assists in clearly identifying the customers’ needs to relay to the rest of the team. Gathers all required information to pass along to estimator;
- Takes ownership of a customers’ concerns and issues until they are satisfied or until they are able to pass them on to the appropriate person;
- Answers phones, handles telephone enquiries, books appointments, makes appointment reminder calls and notifies customers of repair completion as directed;
- Greets customers as they walk in the door and helps ensure their wait time is agreeable;
- Signs customers in and out and collects all necessary payments;
- Helps customers to understand our processes and procedures by explaining in a clear, simple and respectful manner;
**Office Administration**
- Downloads and prints assignments from insurance companies using Audatex and Mitchell and prepares new files for estimators;
- Prepares monthly promotional and printing inventories and organizes replenishing as necessary;
- Orders all office supplies and printer toner cartridges;
- Input documents and new hourly employees into Dayforce.
- Arranges courier services when necessary;
- Supports in-shop training of new staff;
**Daily Bookkeeping Duties**
- Updates CMS for arrived and delivered vehicles as changes occur;
- Closes POS machine, prints and posts the Deposit Journal. Prepares a bank deposit slip daily for any cash/cheques;
- Finalizes all work orders from previous day and bill insurance companies accordingly;
- Invoices parts/sublet/rental invoices relating to work orders via Purchase Orders and reviews any discrepancies;
- Posts any A/R cheques into Traverse A/R and reconciles any over/short payments;
- Enters invoices for non-trade payables (overhead) into Traverse A/P;
- Banking as required (at least weekly);
- Posts PO Journals and Non-Trade Transaction Journals as required;
**Monthly Bookkeeping Duties**
- Prepares all payable cheque runs (mid & month end). Prepares monthly log for Head Office for any aging A/P amounts;
- Reconciles Flat-Rate and Straight-Time hours with employees (with the help of Shop Manager) and posts the Flat-Rate Journal in CMS on a semi-monthly basis. Prepares manual cheques and ROE’s for any terminated hourly employees or for those on leave;
- A/R Collections on unpaid balances including sending statements to customers and preparation of monthly log for Head Office;
- Follows month-end procedures on the first day of every month and reviews monthly reports with Shop Manager;
- Reviews monthly ARA and MSP benefits statements for accuracy;
- Reconciles GL accounts 4920 (Other Income/Over-Shorts), 1130 (Employee A/R) and 1999 (Suspense);
- Performs year-end requirements as directed by Head Office.
- Other related duties as assigned.

**Requirements**:

- Minimum of 3 years related experience in a fast-paced, team-oriented environment
- Post-secondary courses in a related field an asset
- Strong interpersonal skills with customer service-oriented attitude
- Experience with accounts receivable, accounts payable, and payroll preferred
- Demonstrated ability to multi-task and prioritize, effectively managing time with mínimal supervision
- Detail oriented and able to complete tasks with a high degree of accuracy
- Strong verbal, written and listening skills
- Demonstrated desire and aptitude for learning and development
- Previous experience with payroll or HRIS systems preferred; Dayforce experience an asset
- A valid driver's license preferred
- Must be legally entitled to work in Canada with no restrictions

**Benefits**
- When you’re part of the Craftsman Collision team, you get valuable perks like extended health, professional development, certified training and more.

Your cover letter and resume should clearly outline how your qualifications & experience fit this position.