Management Trainee
3 weeks ago
**Beacon Roofing Supply, Inc. is a vibrant and face-paced environment where self-motivation, passion and resourcefulness are rewarded. We are one of the largest distributors of residential and non-residential roofing and complementary building products in North America. Beacon currently has 589 locations in 50 US states and 6 Canadian provinces and more than 8500 employees. We are known throughout the building supply industry for having the best team, integrity, exceptional service, and quality building products.**
**We are currently seeking someone to join our D**
**istribution Leadership Program(DLP)**
**in Edmonton, AB. The DLP program is a 2-year training program geared at fast-tracking employees to sales or management roles by learning all areas of the business.**
**Essential duties and responsibilities include the following;**
- Provide excellent customer service using professional communication skills.
- Primary responsibilities - order taking, delivery scheduling, and assisting walk in counter sale customers, warehouse, and delivery assistance.- Set and authorize delivery dates based on knowledge of delivery schedules and staffing levels.
- Ensure accurate computer transactions.
- Maintain customer relations through phone goodwill to existing customers.
- Possess ability to overcome objections or concerns of potential customers by utilizing technical expertise
- Maintain and convey all relevant competitive sales knowledge directly to the Branch Manager for dissemination to the Outside Sales Representatives.
- Handle incoming customer complaints in a prompt and courteous manner.
- Attend to all training sessions for inside sales representatives.
- Support Beacon’s strong safety culture
- Count, verify and manually unload incoming orders and shipments.
- Utilize a forklift for moving inventory
- Verify and manually load orders on outgoing trucks.
- Verify and manually load outgoing orders onto customer vehicles.
- General yard and office maintenance to include cleaning and painting.
- Maintain neatness and cleanliness of warehouse.
- Maintain inventory in appropriate/designated storage areas in warehouse.
- Perform other duties as assigned by management.
- This is a permanent position which offers competitive wages, bonus and commission opportunities, health, dental, life insurance and a company matched RRSP plan.**Requirements**:
- A university education in a related field.
- Openness to learning various tasks and learning different roles within the company.
- Ability to read and comprehend simple instructions, short correspondence, and memos of the organization.
- Ability to add, subtracts, multiply, and divides in all units of measure, using whole numbers, common fractions, and decimals.
- Ability to work under pressure and be multi-tasking
- Strong knowledge of Word, Excel, and Outlook.
- Experience in project management and business administration would be an asset.
- Ability to look for opportunities to improve customer service orientation through better understanding and empathy for the customer experience.
- Clear communication skills
- Strong ability in negotiation and problem-solving techniques.
- Please note that Beacon Building Products has accommodation processes and policies in place and provides accommodation for employees with disabilities. lf you require a specific accommodation because of a disability or documented medical need, please contact the Human Resource Office so that arrangements can be made for the appropriate accommodation to be put into place._
- Please note that Beacon Building Products has accommodation processes and policies in place and provides accommodation for employees with disabilities. lf you require a specific accommodation because of a disability or documented medical need, please contact the Human Resource Office so that arrangements can be made for the appropriate accommodation to be put into place._
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