Sales Administration Associate
1 month ago
At Saputo, we bring good to the table by making high-quality products, investing in our people, and supporting communities around the world. As a top 10 global dairy processor, we value contributions that matter and strive to foster an inclusive, growth-driven work environment. Ready to bring your best?
**OVERVIEW OF THE ROLE**
**Salary**: $58,970 - $77,420
- Salary offers will vary commensurate with experience, education, skills and training
**WE SUPPORT AND TAKE CARE OF OUR EMPLOYEES AND THEIR FAMILES BY OFFERING**
- Generous and complete benefit coverage with group insurance
- Group retirement plan with employer contribution
- Telemedicine and assistance program for employees and their families
- Opportunity to contribute to a collective RRSP & TFSA
- Training and development programs
- Saputo Flex Program, flexible work environment (schedule/location/time off) according to department needs
- Organized activities for employees and their families
- Advantageous discounts on Saputo products
**HOW YOU WILL MAKE CONTRIBUTIONS THAT MATTER**:
- Daily order taking, coordination and administration of orders for an assigned group of customers.
- Daily coordination and administration of orders submitted by our remote sales representatives.
- Vacation support and coverage for remote sales reps - order taking and dealing with customer inquiries.
- Build and maintain strong customer relationships with all foodservice customers.
- Initiate contact with potential new customers and coordinating new account setup.
- Interactions with other departments through out the full order process. Communicating directly with the warehouse and distribution teams to ensure that customer orders are filled and shipped on schedule.
- Support for sales manager and sales supervisors as required.
- Other administration duties as assigned such as - accounts receivable, filing, and other general office duties.
**OTHER REQUIREMENTS**
- High school diploma or equivalent required.
- Proficiency with MS Office (Word, PowerPoint, and Excel) and the ability to learn new software.
- Experience in a customer support environment (retail, hospitality, restaurants, banking, etc.).
- Experience with Maestro (financial and accounting ERP system) is an asset.
- Ability to professionally manage customer expectations including complaints, logístical challenges, and problem solve as issues arise.
- Strong administrative competencies.
This year, Saputo is celebrating 70 years of passion and craftsmanship
In Canada, Saputo is a leading cheese manufacturer and fluid milk and cream processor, with a portfolio of well-loved brands such as Dairyland, Armstrong, Neilson, Alexis de Portneuf, and many more. Whether your expertise lies in manufacturing, operations, supply chain management, sales, quality assurance, or in any other function, your role is integral to our success. You will make contributions that matter, all while working alongside colleagues who genuinely care about your success and who will roll up their sleeves to help.
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