Sales Associate

5 months ago

Vaughan, Canada FOX HOME Full time

BRAND: FOX HOME

LOCATION: UPPER CANADA MALL

Fox Group (9,000+ employees globally) - a leading, fast growing retailor and partner of choice to operate several well-known retail banners in Israel, Europe, and Canada.

SALES ASSOCIATE COMPETENCIES AND SKILLS

The Sales Associate must demonstrate a set of competencies/skills that establish them as a sales generator and team player within the store. These competencies outline a skill-set that is required of a Sales Associate to be successful in their role.

JOB DESCRIPTION- SALES ASSOCIATEKEY ROLES/RESPONSIBILITIES
- Provide and ensure legendary customer experiences consistently
- Ensure customers are your primary focus and all other tasks are secondary.
- Assist customers with wardrobe styling and comfortable with sharing up to date fashion knowledge
- Display expert product knowledge of product, company history, company policy and store/company strategies
- Meet selling expectations and achieve individual and team sales goals, and contribute to the store’s overall success
- Work well with others and collaborate to build a strong store team.
- Work with Store Management to set goals for personal skills development
- Provide assistance with floor sets, window changes and other merchandising and visual expectations
- Ensure adherence to all company policy and procedures.
- Adhere to availability and scheduling needs of the business.
- Perform POS transactions accurately and efficiently and follow all cash handling procedures.
- Ensure Loss Prevention awareness to protect the store from internal and external shortages. Assist store management team with housekeeping responsibilities.

REQUIRED SKILLS/EXPERIENCE
- Outgoing personality that can interact openly with others
- Demonstrated ability to achieve individual selling goals and metrics
- Customer Service experience required
- Demonstrated sales accountability
- Strong personal leadership skills and desire to succeed
- Exceptional interpersonal, communication and customer service skills
- Ability to work in a team environment with peers and supervisors Ability to receive feedback from management and peers

PHYSICAL CAPABILITIES
- Ability to work a flex schedule (which includes nights, weekend and holiday availability)
- Ability to bend, lift, open and move product and fixtures up to 50 lbs., as needed
- Ability to climb step stools and ladders
- Ability to stand/walk for long periods at a time
- Possess manual dexterity and hand-eye coordination
- Ability to travel to other store locations (if needed) and attend district meetings
- This position involves constant moving, talking, hearing, reaching, grabbing, and standing for long periods of time. May occasionally involve stooping, kneeling, crouching
- Ability to work as part of a team
- Ability to effectively communicate with customers, peers, and management

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