Embroidery Coordinator at Make

3 weeks ago


Vancouver, Canada MAKE on Granville Island Full time

**Embroidery Coordinator at MAKE - Customer Service and Production**

Do you have the drive to deliver excellent customer service?

Do you have a love for crafting and an eye for design?

MAKE at Granville Island is hiring for our Embroidery Department We are looking for someone to help staff the customer service desk, organize production, and assist our corporate and walk-in clients with all of their embroidery needs

As a member of the Embroidery team you will learn to take embroidery orders, how to build the designs in our Wilcom software, and coordinate their production. If you have the desire and aptitude we will train you to run our embroidery machine.

You will also have the opportunity to pitch and curate ideas for embroidered products that you think could be successful in our store.

**A day in the life of an Embroidery Coordinator at MAKE involves**:

- Providing EXCELLENT customer service
- Keeping production and orders organized and on track
- Building embroidery designs in Wilcom (we will train)
- Multitasking in a fast paced environment
- Computerized embroidery on an industrial machine (we will train)
- MAKE-ing gift giving heroes every day

**YOUR QUALIFICATIONS**:

- You like to work with people and have 2+ years customer service experience
- Excellent organization and communication skills
- An eye for detail and a desire to “get things right”

**NOT REQUIRED BUT AN ASSET**:

- Experience customizing products for clients
- Experience with computer embroidery, tailoring, sewing or fabric knowledge (embroidery experience not required - we will train)
- Experience in 2D or 3D software, Illustrator, or Corel Draw

**A LITTLE ABOUT US**:
MAKE is a Vancouver original We offer a totally unique experience and great customization methods to spark your creativity - embroidery, direct-to-garment printing, laser engraving, button making, and tons of fun product collections to help make you a gift-giving hero Our mission is to engage & inspire, to be a one-of-a-kind retail experience where customers create, participate, play and shop - where your ideas come to life

Please note that this role is for WEEKDAYS from 10-6pm.

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 24-40 per week

**Salary**: From $17.50 per hour

**Benefits**:

- Casual dress
- Company events
- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Every Weekend
- Holidays
- Overtime
- Weekends as needed

Supplemental pay types:

- Overtime pay

**Experience**:

- Sewing, tailoring or embroidery: 1 year (preferred)
- customer service: 2 years (preferred)

Work Location: In person

Expected start date: 2023-10-02



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