Temporary Christmas Kettle Coordinator

3 months ago

Greater Sudbury, Canada The Salvation Army Full time

**KEY RESPONSIBILITIES**:
**Incumbent may perform all, some, or similar range of duties as below**:

- Attend training/orientation on The Salvation Army and the Christmas Kettle Campaign.
- Provide support in getting Kettles to zone locations prior to volunteer’s arrival at Campaign onset.
- Ensure all Kettle donations are delivered to secure location at shift completion.
- Communicate daily issues and supply deficiencies to the supervisor.
- Orient and remind volunteers on proper Kettle handling and duties as required.
- Supervise, support and assign volunteers throughout the Campaign.
- Visit locations during shift changes and intermittently.
- Ensure timesheets and mileage reports are submitted accurately and timely (weekly basis).
- Respond to questions/queries from potential donors regarding SA ministries and programs.
- Promote, coordinate, and oversee the activities of Christmas Kettle Campaign volunteers.
- Oversee the operations of the Christmas Kettle campaign including scheduling of volunteers.
- Will participate in recruitment of kettle worker volunteers.
- Orientation and performance management of kettle worker volunteers.
- Coordinate the schedule for kettle volunteers and respond to emergency absences, etc.
- Foster and maintain positive working relationships with kettle sites.
- Coordinate the delivery and pick-up of kettles to/from sites daily, ensuring the security of donations; may deliver and pick-up kettles in an emergency situation.
- Host at a kettle as required ensuring necessary coverage for breaks, etc.
- Ensure that kettle locations have adequate supplies of literature etc.
- Record statistical data and prepare weekly time sheets as required.
- Post campaign; organize retrieval of all equipment/supplies from various kettle locations.
- Perform other related duties as required.

**FINANCIAL AND MATERIALS MANAGEMENT**:

- Collect donations and petite cash and ensure donations are always kept secure.

**WORKING CONDITIONS**:

- This is a temporary position based on up to 40 hours per week. Beginning at part-time status October 1, 2024. End date is January 8, 2025.
- Shifts may include days, afternoons, evenings, weekend shifts, and split shifts, Monday through Saturday. Applicable shifts include a ½ hour unpaid meal break.
- Flexibility in scheduling is required, as the hours may increase as per operational requirements.
- Work environment is typically in malls/stores
- Standing for long periods will be required and exposure to cold weather
- Required to wear appropriate Salvation Army identification.
- Local travel is associated with this position. Required to use the program vehicle when available.

**QUALIFICATIONS AND EDUCATION REQUIREMENTS**:

- Some high school coursework, completion of high school is an asset.

**EXPERIENCE AND KNOWLEDGE**:

- A minimum of one year of related experience or working in customer service.
- Money handling experience is an asset.
- Experience in office administration.
- Experience with general office equipment and must have strong skills and experience using word processing (WORD); spread sheet use (EXCEL).
- Valid Ontario Class “G” Driver’s License, personal vehicle required and insurance, current copy of driver’s abstract for review and verification that is satisfactory to The Salvation Army, in its sole discretion, is required.
- Some high school coursework, completion of high school is an asset.

**EXPERIENCE AND KNOWLEDGE**:

- A minimum of one year of related experience or working in customer service.
- Money handling experience is an asset.
- Experience in office administration.
- Experience with general office equipment and must have strong skills and experience using word processing (WORD); spread sheet use (EXCEL).
- Valid Ontario Class “G” Driver’s License, personal vehicle required and insurance, current copy of driver’s abstract for review and verification that is satisfactory to The Salvation Army, in its sole discretion, is required.

**SKILLS AND CAPABILITIES**:

- Excellent interpersonal skills, integrity, and adaptability.
- Ability to multi-task and work well in a fast-paced office setting; attention to detail, problem solving and analytical skills.
- Ability to lift/move 9 to 12 kgs (20 - 25 lbs.)
- Enthusiastic Team Player with excellent communication and interpersonal skills.
- Strong customer service skills; enjoy liaising and working with people of all ages and abilities.
- Exhibit good listening skills, have strong oral/written communication skills.
- Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
- Honest, courteous, and punctual; prepared to act in the best interest of employer.
- Represent the organization in a positive, professional, and engaging manner.
- Attentive listening skills for supervision, coaching, and conflict resolution.
- Ability to maintain strict confidentiality in the handling of donor, volunteer, and org

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