Dental Receptionist

3 weeks ago


KitchenerWaterloo, Canada Deer Ridge Periodontics Full time

We have a fantastic opportunity for an experienced **Dental Receptionist / Hygiene Program Coordinator** to join our growing practice. **Deer Ridge Periodontics** is a highly rated periodontal specialty office, and we are proud to offer exceptional care and quality periodontal services to the KW region and surrounding communities. _We are seeking an experienced, energetic, self-directed, and personable dental receptionist to join our dental team_

**Duties / Tasks**:

- Greet and welcome patients as they arrive at the dental office
- Answer phone calls and schedule consultations, hygiene appointments, treatment or surgical appointments for patients
- Manage patient records and update information in the dental software system
- Verify insurance coverage and assist with billing and payment processing
- Assist with maintaining a clean and organized reception area
- Provide excellent customer service to patients and address any inquiries or concerns
- Manage and schedule the periodontist’s and hygiene team’s daily appointment schedule alongside the Treatment Coordinator
- Manage referrals and book consultation appointments
- Correspond and coordinate re: patient information, booking, and treatment with referring dental partner offices

**Qualifications / Requirements**:

- Previous 3+ years experience working as a dental receptionist
- Proficient in using phone systems and handling multiple incoming calls
- Excellent typing speed and accuracy
- Knowledge of dental terminology and procedures is a plus
- Familiarity with dental software is preferred
- Strong organizational skills and attention to detail
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks effectivey

**Salary**: $24.00-$28.00 per hour

Expected hours: 36 - 40 per week

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

Work Location: In person



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