Dental Administrator

1 month ago


Waterloo, Canada Northbridge Dental Full time

**Responsibilities**

Welcome and check-in patients, ensuring a positive and welcoming experience.

Answer phone calls, schedule appointments, and provide excellent customer service.

Verify insurance coverage, process patient payments, and manage billing and insurance claims.

Maintain accurate patient records and update information as necessary.

Coordinate referrals to specialists when required.

Manage office supplies and inventory efficiently.

Perform general administrative tasks, including filing, faxing, and scanning documents.

**Requirements**:
**Minimum 5 years experience as a dental receptionist is essential.**

Proficiency in using dental office software; knowledge of Cleardent is advantageous.

In-depth understanding of Canadian dental codes, dental terminology and procedures.

Strong organizational skills with the ability to multitask and prioritize tasks.

Proficient in working with Microsoft Word, Excel, and Outlook.

Excellent communication skills, both verbal and written.

Familiarity with front desk operations and phone systems.

Attention to detail and accuracy in data entry and record-keeping.

Ability to maintain confidentiality of patient information.

**Key Qualities**:
Friendly demeanor and a positive attitude.

Strong customer service skills.

Ability to work effectively in a team.

IT Savvy

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

**Job Types**: Part-time, Permanent

**Salary**: $22.00-$28.00 per hour

Expected hours: 24 - 30 per week

**Benefits**:

- Dental care
- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Commission pay

**Experience**:

- Dental Administrator: 5 years (required)

Licence/Certification:

- Dental Administrator/ Receptionist Certificate (required)

Work Location: In person


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