Client Care Coordinator

2 weeks ago

Vancouver, Canada Healthcode Medical Full time

**About Healthcode Medical Inc.**

Healthcode Medical provides team-based Functional Medicine, a rapidly emerging field of medicine that addresses the root cause illness, with a heavy emphasis on prevention and long-term health. Patients from all over North America come to Healthcode because of our three-pillar approach to health and well-being: Prevention and Early Detection, Optimizing Health and Wellness, and Extending Lifespan and Healthspan. Exciting developments are underway at Healthcode Medical Inc. Refer to our website for more information Healthcode Medical

**Summary**

We are looking for a Client Care Coordinator with the ability to build and maintain exceptional client/patient relationships while being thoughtful and discreet

**Joining Healthcode entails**:
Embracing the opportunity to practice tailored healthcare, truly making a transformative impact on the lives of your patients
- Becoming an integral part of an interdisciplinary team that seamlessly combines clinical expertise, testing capabilities, and treatment options within a single, cohesive setting.
- Accessing state-of-the-art testing and diagnostic technology, ensuring you stay at the forefront of medical advancements.
- Receiving robust support for your professional growth within the emerging field of functional medicine.

**Responsibilities**:
1. Providing highest standards of customer service
- Schedule and confirm appointments, transportation, and accommodation for clients
- Anticipate client needs to exceed their expectation and provide an exceptional client care experience
- Act as the primary point of contact for patients
- Address patients concerns, inquiries, and requests to ensure they feel comfortable during their visit

2. Complete administrative and clerical tasks, such as medical records maintenance, data entry, scanning, and medical billing
- Prepare, proofread/edit, and update medical records and reports
- Record, transcribe, draft, and update all forms of correspondence, such as exam notification letters or third-party forms and letters
- File and sort medical files and other documents
- Continuous follow-up with various third parties, external clinics, and labs to ensure all testing is received before the patient’s scheduled visit

3. Coordinate and manage patient care
- Schedule medical appointment and confirm appointments
- Provide direction and scheduling assistance for patients for any external testing required
- Assist with external referrals to other specialists
- Coordinate with clients to obtain required medical records
- Verify insurance coverage and assist in processing claims for patients

4. Medical Office Management
- Maintain office and medical supplies, materials, and equipment
- Clean and sterilize medical equipment and instruments, disposing of supplies, biologicals, materials, and equipment
- Manage physician’s travel schedule
- Labelling and shipment of patient diagnostic kits

**Qualifications/Education**
- Completed Medical Office Assistant certification by recognized institution

would be an asset
- 5 years’ experience working as a MOA, Executive Assistant, or other Administrative position
- Demonstrated ability to build and maintain exceptional client/patient relationships and be thoughtful and discreet
- Detail oriented, organized, and ability to multi-tasks
- Strong customer service skills, including scheduling and planning
- Exceptional written and verbal communication skills

**Good to Have**:

- Results Orientation - Focus on results rather than just activities. Ensuring that the full and proper outcome is always achieved. Includes ensuring clarity on the expectations.
- Decision Making - Identify and plan for the impacts or implications of decisions in the current and future business environment.
- Communication - Communicate complex issues clearly and with credibility. Clear articulation of expectations from others, status of activities (good or bad), priorities, and information. Ensure that others get the information they need from you.
- Analytical Thinking - Identify and break down critical components of complex situations to determine root causes and resulting solutions
- Team Collaboration - Build cooperation and communication between business functions, recognizing when collaboration is required for improved success.

**Job Type**:
Fixed term 12-month contract with the potential for permanent employment,
Full-Time,
In Person

**Location**: Vancouver BC

**Salary**:$50,000 - $58,000 per year

**Job Types**: Full-time, Fixed term contract
Contract length: 12 months

Pay: $50,000.00-$58,000.00 per year

Work Location: In person

  • Client Care Coordinator

    4 weeks ago

    Vancouver, Canada Classic LifeCare - Vancouver, BC Full time

    **Classic LifeCare** is a locally owned and operated home care agency providing the finest home health care experience and nursing support for almost 50 years in BC and Alberta. We are an Accredited agency that helps people live in the moments that matter and build better lives by providing great health care and respecting people, choices and needs. We are...

  • Scheduler/Care Coordinator

    4 weeks ago

    Vancouver, British Columbia, Canada Hero Home Care Full time

    Scheduler/Care Coordinator Job DescriptionWe welcome you to join our team of Heroes as a Scheduler/Care Coordinator with Hero Home Care where we focus on our role in supporting Happy Humans and Healthy Communities.About the RoleHero Home Care is seeking an experienced Scheduler to join our Care Support team at Hero Central. As a Scheduler/Care Coordinator,...

  • Client Care Coordinator

    6 days ago

    Vancouver, Canada Lotus Therapy & Counselling Centre Full time

    Lotus Therapy & Counselling Centre is a trauma-focused counselling practice based in Lower Mainland. As a dynamic and evolving practice, we are now seeking a compassionate and organized Client Care Coordinator to join our team. Position Summary: The Client Care Coordinator serves as the initial touchpoint between new clients and our clinic, embodying the...

  • Client Care Coordinator

    2 weeks ago

    Vancouver, Canada WS Audiology EMEA, LATAM & Canada Full time

    HearCanada bolsters a world-class team of hearing care professionals/pioneers who share a passion for providing Wonderful Sound for All. With 60% of the Canadian population experiencing a type of hearing health issue in 2021, our teams are passionate about providing an exceptional client experience through their hearing journey, going above and beyond to...

  • Client Care Coordinator

    1 week ago

    Vancouver, Canada WS Audiology EMEA, LATAM & Canada Full time

    At HearCanada, a division of WS Audiology, we pride ourselves on being the pioneers of innovative solutions within the hearing care industry, who have a shared passion for positive impact on our client’s hearing journey, and always go above and beyond as a team!_ Join our **Clinical Operations** team! Now hiring a **Client Care Coordinator** for our...

  • Client Care Coordinator

    3 weeks ago

    West Vancouver, Canada Home Instead Full time

    Client Care Coordinator - West Vancouver | $55,000 - $60,000 per year As a Client Care Coordinator, you will perform a variety of duties to ensure the highest level of care and service for our clients. This includes consulting with potential clients and their families, developing personalized care plans, introducing Care Professionals, conducting quality...

  • Client Care Coordinator

    7 days ago

    Vancouver, Canada KymBuna Real Estate Group Full time

    One of the top ranked Real Estate Offices in Vancouver, is looking for a CLIENT CARE COORDINATOR EXTRAORDINAIRE to join our team! Must have incredible customer service skills, be extremely detail-oriented, enthusiastic, self-starting, deeply committed to supporting the team in achieving higher levels of success, and to growing your own skills and developing...

  • Client Care Coordinator

    3 days ago

    Vancouver, Canada WELL Health Technologies Corp Full time

    **Entity: Pacific Telemedicine Services - False Creek Wellness** **Position Title: Client Care Coordinator** **Hourly Pay: $20/hour** **Job Class: Full time** **Work Location: Vancouver, BC** **About the Company**: Join our dedicated team at WELL Health Medical & Longevity Centers, Canada’s leader in advanced multi-modality diagnostic imaging &...

  • Scheduler/Care Coordinator

    4 weeks ago

    Vancouver, British Columbia, Canada Hero Home Care Full time

    We welcome you to join our team of Heroes as a Scheduler/Care Coordinator with Hero Home Care where we focus on our role in supporting Happy Humans and Healthy CommunitiesHero Home Care is seeking an experienced Scheduler to join our Care Support team at Hero Central. As a Scheduler/Care Coordinator you will be responsible for ensuring our clients and...

  • Resident Care Coordinator

    1 week ago

    Vancouver, Canada The Care Group Full time

    The Care Group (“TCG”) offers high quality residential care and senior living across our eight homes in the Lower Mainland and Vancouver Island. **Our Values**:We believe our residents deserve excellence in care and we strive to achieve this by working as a team towards our common goal - a happy and healthy resident. **THE OPPORTUNITY** We are looking...

  • Installer and Client Care Coordinator

    3 weeks ago

    Vancouver, Canada CDI Spaces Full time

    CDI Spaces is looking for an experienced Client Care Coordinator and Installer to join the team! Are you great with customer service, love building furniture for projects on time and on budget, and want to work on a dynamic team? Do you love ensuring customers receive exactly what they ordered on time and with perfect delivery? If this sounds like you,...

  • Rtms Technician

    7 days ago

    Vancouver, Canada Field Trip Health Full time

    **About Field Trip Health** Field Trip Health was established in 2019 in Thunder Bay, ON by Dr. Mario Nucci, a passionate advocate for innovation in the area of mental health. At Field Trip Health, our primary focus is Ketamine Assisted Psychotherapy (KAP), a combination of Ketamine and Psychotherapy, which has shown to be 70% effective against treatment...

  • Scheduler / Care Coordinator

    4 weeks ago

    North Vancouver, Canada Hero Home Care Full time

    We welcome you to join our team of Heroes as a Scheduler/Care Coordinator with Hero Home Care where we focus on our role in supporting Happy Humans and Healthy Communities! **Roles & Responsibilities**: - Utilizing match making criteria to schedule caregivers based on client needs and preferences - Finding replacement caregivers as needed to cover vacation...

  • Client Care Coordinator, Scheduling, and

    3 weeks ago

    Vancouver, Canada CDI Spaces Full time

    CDI Spaces is looking for an experienced Furniture Installer/Client Care Coordinator to join the team! Are you great with customer service, love building furniture for projects on time and on budget, and want to work on a dynamic team? Do you love ensuring customers receive exactly what they ordered on time and with perfect delivery? If this sounds like...

  • Client Care Coordinator, Scheduling, and

    2 weeks ago

    Vancouver, Canada CDI Spaces Full time

    CDI Spaces is looking for an experienced Client Care Coordinator to join the team! Are you great with customer service, love delivering projects on time and on budget, and are want to work on a dynamic team? Do you love ensuring customers receive exactly what they ordered on time and with perfect delivery? If this sounds like you, please apply! **Roles and...

  • Executive Assistant

    6 days ago

    Vancouver, Canada Keller Williams Realty VanCentral Full time

    **MANDATORY MUST HAVE ACCESS TO A PERSONAL VEHICLE** One of the top ranked Real Estate Teams in Vancouver, is looking for a CLIENT CARE EXTRAORDINAIRE to join our team! Must be extremely detail-oriented, enthusiastic, self-starting, deeply committed to supporting the team in achieving higher levels of success, and to growing your own skills and developing...

  • Client Care Coordinator

    2 weeks ago

    Vancouver, Canada New Tides Counselling and Wellness Full time

    **Join Our Team as a Client Care Coordinator!** Hey there! Are you a friendly, organized, and compassionate individual with a passion for helping others? Are you currently enrolled in a counselling program and looking for a role that blends client support with professional growth? If so, we’d love to hear from you! New Tides Counselling and Wellness is...

  • Client Care Coordinator

    1 week ago

    Vancouver, Canada Rebel Sleep Institute Full time

    Our Story Following years of leading respiratory organizations, Greg Stirrett, Founder and CEO of Rebel Sleep Institute had a vision to “ Leave no patient behind”. Rebel Sleep’s goal is to approach fatigue and exhaustion from a multidisciplinary perspective. Not only by offering CPAP and BIPAP therapy, but evidence -based fatigue solutions to help...

  • Patient Care Coordinator

    7 days ago

    Vancouver, Canada Footbridge Centre for Integrated Orthopaedic Care Full time

    The Patient Care Coordinator works under the direct supervision of the Managing Director and indirectly reports to the physician(s) they support. As a member of the Footbridge team, the Patient Care Coordinator will work in cooperation with other clinic staff to ensure safe and effective patient care, in compliance with Footbridge standards and protocols....

  • Executive Assistant

    6 days ago

    Vancouver, Canada Keller Williams Realty VanCentral Full time

    **MANDATORY: Must possess a valid driver's licence and personal vehicle** Our team of Vancouver experts is young and entrepreneurial, and we’re always striving to lead the field in marketing, innovation, and consumer education. Our goals are to achieve a new level of customer service for our valued clients in an ever-changing marketplace and to become the...