Event Services Manager

3 weeks ago

High River, Canada Highwood Centre Full time

Established Event Centre located in High River, Alberta is currently seeking an experienced event services manager for a year contract ( maternity leave) position.

**Position Summary**

This is a hands on operational position responsible for the execution of all onsite events at the Highwood Centre.

If you have a flair for events, a guest centric approach and are looking for a meaningful role, we want to hear from you

**Position Overview**

Responsible for assisting in executing all events at the Highwood Centre. This includes contributing on a management level to pre-con meetings, event preparation including room set up, staffing assignments, and employee supervision. Acting as a point of contact for client communication and vendor coordination. Responsible for all bar services including cash handling and inventory reconciliation. Event booking administration when required.

**Key Responsibilities**

**Administration**
- Answer incoming calls to the Highwood Centre providing information, routing calls to appropriate individuals, taking clear concise messages when required.
- Organize and review weekly events and posting BEO’s on internal events board.
- Assists with social media and internal marketing initiatives.
- Performs general banking duties (deposits) at the conclusion of events.
- Attends weekly pre-con meetings and assists with providing operational requirements plan inclusive of staffing requirements, service tools, inventory, and AV for each event.
- Assists with Caterease data entry and/or reporting when required.
- Ensure timely event reporting is accomplished, including sales reports, ticket sales, bar reconciliation.
- Provides event postmortem summaries to management at the conclusion of every large event.
- Provides other administrative support as required by management.
- Assist with payroll related reporting when required.

**Customer Relations and Events**
- Acts as a host to all guests who enter the Centre by providing a warm, inviting, and knowledgeable welcome while providing direction and assistance when required
- Demonstrates a friendly, personalized professional demeanor when answering phone inquiries and in person.
- Assist with offsite promotional events when required.
- Assists with the event booking process. (Site visits, quotes, contracts) when required.
- Continually looks for ways to go above and beyond for our guests, seeking out ways to personalize services to exceed expectations.
- Assists with attracting new clients through sound event execution practices and communication.
- Assists with Highwood Centre community enrichment events inclusive of marketing, coordination, and successful day of event execution.
- Deliver service excellences by providing a personalized, professional, and seamless experience to client and guests.
- Listen to and anticipate client needs to ensure events meet or exceed client expectations.
- Ensure event guidelines and safety regulations are communicated in advance of the event.

**Team**
- Demonstrates an openness to training and coaching.
- Communicates effectively with the board of directors, management, and team members.
- Is an active listener and contributes to the success of the Highwood Centre by offering ideas and suggestions.
- Uses company time productively.
- Completes assigned tasks in a timely manner, meets deadlines.
- Maintains a high degree of integrity and ensures confidentiality with all Highwood Centre business, clients, Board Members, and employees.
- Acts as an ambassador to the Centre and ensures appropriate representation within the community when participating in off site meetings or trade shows.
- Demonstrates an ability to multi-task and prioritize tasks effectively.
- Demonstrates a strong ability to take initiative, be a self-starter.
- Demonstrate emotional composure during fast paced and stressful situations.

**Leadership**
- Leads by example and provides ongoing training to event staff and follows up with opportunities/successes.
- Ensure all employee performance feedback is reported in a timely manner. Provides feedback for review periods.
- Assists with employee event scheduling and communication.
- Ensures all Alberta Labour Standard codes of practice are followed.
- Ensures all actions and communication follows the Alberta Human Rights Act.
- Ensures performance management standards are followed.
- Maintains an approachable, adaptive leadership style.
- Demonstrates ability to be a creative, outside the box forward thinker.
- Acts as the manager on duty for event execution and set up in the absence of the General Manager.

**Operations**
- Ensures all Alberta Health are adhered to.
- Ensures all OH&S standards and requirements are followed.
- Assists with month end inventory procedures inclusive of reconciliation.
- Ensures safe cash handing and reconciliation procedures are followed.
- Ensures all A.G.L.C rules and regulations are adhered to.
- Monitors all public areas for cleanliness and reports de

  • Event Coordinator

    1 day ago

    High River, Canada Highwood Centre Full time

    The Highwood Centre is a performance and event venue located in High River AB. We are currently looking for a dynamic, experienced event coordinator to join our team. If you are a well organized and have a flair for planning, we encourage you to apply. **This is a maternity leave contract position until May 29, 2026.** **Position Overview** Assists with...

  • Dining Services Manager

    3 weeks ago

    High River, Canada Seasons Retirement Communities LP Full time

    Full Time Temp (6 months contract), Salaried 660 7 St NW, High River, AB T1V 1S7 **Our Mission to You**: As a certified Great Place to Work®, Seasons believes that every single team member plays an important role in the overall happiness of our residents. We foster a culture of growth and support for our committed team members and offer opportunities for...

  • Dining Services Manager

    3 days ago

    High River, Canada Seasons Retirement Communities Full time

    Our Mission To YouAs a certified Great Place to Work, Seasons believes that every single team member plays an important role in the overall happiness of our residents. We foster a culture of growth and support for our committed team members and offer opportunities for personal and professional development to advance a rewarding career in the seniors housing...

  • Dining Services Manager

    3 days ago

    High River, Canada Seasons Retirement Communities Full time

    Our Mission To YouAs a certified Great Place to Work, Seasons believes that every single team member plays an important role in the overall happiness of our residents. We foster a culture of growth and support for our committed team members and offer opportunities for personal and professional development to advance a rewarding career in the seniors housing...

  • Safety Services Manager

    6 days ago

    High River, Canada Town of High River Full time

    RequirementsTo be successful in this role, you will need to have a strong background in fire services and emergency management, as well as excellent leadership and communication skills. You will also need to have:A bachelor's degree in Business, Public Administration, or a related fieldAt least 10 years of experience in fire, emergency management, protective...

  • Event Coordinator

    2 weeks ago

    Campbell River, Canada Dolphins Resort Full time

    The Event/Wedding Coordinator is responsible for making sure the private event or wedding day is smoothly executed to the highest standards of customer service and satisfaction. The role will involve working closely with clients, overseeing vendors, supervising serving staff, and managing the on-site group and day of event coordination. While working in...

  • Registered Nurse

    4 weeks ago

    High River, Canada Alberta Health Services Full time

    If you are interested in working within an inter-professional team playing a key role in linking the needs of Rural Home Care clients with appropriate health and community services, then this Registered Nurse position will be of interest to you. Based on the Continuing Care Case Management Competency Framework you demonstrate ability in the areas of personal...

  • Events Assistant

    4 weeks ago

    Campbell River, Canada Dolphins Resort Full time

    Overview: - Deliver outstanding customer service, ensuring guest satisfaction at all events. - Collaborate effectively with team members to assist in event planning and execution. - Demonstrate proficiency in Microsoft Excel, Word, and various file formatting types for efficient event management. - Maintain excellent organizational skills and the ability to...

  • Community Engagement

    3 weeks ago

    Campbell River, Canada Habitat for Humanity Vancouver Island North Full time

    **We build strength, stability and self-reliance.** **Community Engagement & Events Manager** **Location**:Campbell River **Reports to**:Executive Director Are you looking to make an impact in your community? Do you want to work with a committed, effective and positive team? Are you a quick thinker who thrives with a variety of challenges, takes...

  • Food Service Operations Manager

    3 days ago

    High River, Canada Seasons Retirement Communities Full time

    Job OverviewSeasons Retirement Communities is seeking a highly skilled Dining Services Manager to oversee the exceptional preparation and delivery of the resident and guest dining experience.

  • Account Manager

    3 weeks ago

    High River, Canada Golden West Broadcasting Full time

    Golden West Broadcasting has been connecting communities for over 65 years. We are proud to tell local stories on our radio stations and digital news outlets across Western Canada. And together with Homefield, we are proud to help local businesses grow through effective advertising, marketing, and organizational development solutions. We are committed to...

  • Business Development Manager

    4 weeks ago

    High River, Canada Wildwood Transport Inc. Full time

    **Wildwood Transport**, established in 1989, is a trusted leader in high-quality open deck transportation services across North America. For 35 years, we have built our reputation by delighting our customers with rapid response times, dependable service, proactive communication, and simple issue resolution. We call this our effortless transportation...

  • Lot Manager

    2 weeks ago

    High River, Canada Factory Outlet Trailers Full time

    Factory Outlet Trailers, Canada’s Largest Trailer Dealer, continues to grow again and we are looking to hire a Lot Managerfor our Head Quarters in High River Alberta. IF organization, efficiency, and accuracy are your key competencies and you're excited to be part of a winning team and grow your career, this is the position for you! Responsibilities for...

  • Ecommerce Manager

    3 weeks ago

    High River, Canada Farmer's Business Network, Inc. Full time

    **Company Overview** - Farmers Business Network®_ (_FBN®_) is on a mission to power the prosperity of family farmers and rural communities around the world, transforming how the world farms with an integrated, technology-enabled agricultural platform. We offer high ROI farm inputs, fintech and sustainability products and services powered by network data,...

  • Service Technician

    4 days ago

    High River, Canada Alberta AG Centre Full time

    Employer: Alberta AG Centre Ltd Job title: Service Technician Terms of employment: Permanent position - Full time Location: 710 24 St SE, High River, AB T1V 0B3 Job duties: - Diagnose and inspect equipment for faults and malfunctions - Repair and adjust equipment and replace defective parts - Perform updates, pre-season delivery inspections, and...

  • Customer Service

    4 weeks ago

    High River, Canada Margo Supplies Ltd. Full time

    Do you want to save the world (or at least the wildlife in it) and get in at the ground floor of a growing environmental technology leader? Thanks to our expanding product line orders from across North American and the world are pouring in - and we need you to make sure they are filled. We’ve been around since 1980 providing solutions to some of the most...

  • Territory Manager

    3 weeks ago

    High River, Canada Alberta AG Centre Full time

    **Territory Manager - High River** Position works out of High River Office Title of this position reports to: Regional Sales Manager - South Full-time, Permanent Position Monday to Friday, 8:00a.m. - 5:00 p.m. with a 1-hour unpaid lunch. Seasonal hours may apply. **PURPOSE OF ROLE**: To achieve targeted sales and inventory goals to generate retails...

  • Meetings and Events Coordinator

    4 weeks ago

    Fall River, Canada innonthelake.com Full time

    **Job Overview** **Responsibilities** - Collaborate with clients to determine event objectives, themes, and budgets. - Plan and execute events and catering needs including weddings, corporate meetings, social gatherings and airline catering from conception to completion. - Manage event logistics including venue selection, transportation, and guest...

  • ▷ Urgent Search! Event Manager

    3 weeks ago

    Banff, Edmonton, River Bourgeois, Southampton, Canada Accor Hotels Full time

    Company Description If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, a boutique hotel, and a chef-driven restaurant to create a unique and welcoming opportunity. Join our...

  • Service Advisor

    3 weeks ago

    High River, Canada Fountain Tire Full time

    Overview: **Fountain Tire High River **is searching for a friendly and knowledgeable individual to deliver exceptional customer service as a **Service Advisor! **We are looking for someone who would like to develop their skills and progress to an Assistant Manager role! As part of the front-line staff, the Service Advisor is responsible for ensuring that...