Service Advisor

4 months ago

High River, Canada Fountain Tire Full time

Overview:
**Fountain Tire High River **is searching for a friendly and knowledgeable individual to deliver exceptional customer service as a
**Service Advisor **We are looking for someone who would like to develop their skills and progress to an Assistant Manager role

As part of the front-line staff, the Service Advisor is responsible for ensuring that all customers are provided with top-notch customer service. Your duties will include:
- Sharing product knowledge and technical expertise with Fountain Tire customers to build existing and new business- Providing service quotes and receiving customer authorization for work to be performed- Finalizing sales and completing customer follow up to determine their satisfaction level with the service received- Scheduling customer appointments for tire and mechanical service- Ensuring that all products are billed accurately to the customer

**What does it take to get on track?**
- Experience in the automotive aftermarket or tire industry is essential
- Maintaining a valid driver's license and a satisfactory driver's abstract are conditions of employment
- Excellent time management skills- Strong interpersonal skills with the ability to work as a team
- Ability to work well under pressure in a fast paced, ever changing and high-volume environment
- Availability to work Saturday's

**What do we offer?**
**At Fountain Tire, you’ll have a great place to work**:

- Pay worthy of your experience
- Excellent training programs to help you become an Assistant Manager and potentially a Fountain Tire Store Owner
- Regular day shifts
- Great discounts for you and your family on tires, parts and mechanical services
- Health, Dental and Vision Benefits for you and your family
- RRSP matching program
- The opportunity for growth that includes the potential to enter our management training program and own your own Fountain Tire store

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