Customer Service

3 months ago

High River, Canada Margo Supplies Ltd. Full time

Do you want to save the world (or at least the wildlife in it) and get in at the ground floor of a growing environmental technology leader? Thanks to our expanding product line orders from across North American and the world are pouring in - and we need you to make sure they are filled.

We’ve been around since 1980 providing solutions to some of the most challenging wildlife conservation problems. If it involves wildlife and technology, we are there. Airports, government agencies, farmers, and industrial groups rely on us to conserve wildlife and prevent damage to people and property.

We look for people with intelligence, initiative, and judgment in all positions - the intelligence to recognize a problem or opportunity, the initiative to address it, and the judgment to know the best way forward. Our people thrive in a high-performance culture and enjoy a diversity of work.

**About the Role**:
This role can either be a Customer Service Representative, or, depending on your experience and interest, a Customer Service and Sales Administrator.
For the Customer Service role, we are looking for someone with the following profile:

- You take incoming customer leads from multiple regions, and determine the appropriate level of service.
- You are quick to provide professional quickly acquire the knowledge to answer basic customer inquiries and take many orders.
- You are quickly able to identify the service required, the value of a potential sale, and direct the lead to the appropriate person.
- You can prepare quotations and follow up with customers.

For the combined role of Customer Service and Sales Associate, we are also looking for someone with past logistics experience that would allow you to finalize sales and ensure the smooth delivery of regulated products across the world.

This role supports the sales team through high-volume processing of administrative sales tasks. In this combined role you would:

- Review online orders for regulated products, back-ordered items, and delivery exceptions.
- Process Purchase Orders from businesses and government agencies.
- Communicate professionally to clients in writing and through the phone.
- Accurately and correctly submit invoices for payment through business and government agency payment portals.
- Process payments through multiple portals.
- Coordinate freight to locations across North America.
- Maintain customer service standards and coordinate return of sold goods.
- Understand Canadian and US federal shipment laws for regulated items.
- Assist in accounts receivables, ordering office supplies, maintaining licenses, and other corporate operations as needed.

**Who you Are**:
**Social Chameleon**: Whether you are speaking to an organic farmer or a corporate buyer you know how to create a connection. You adjust what information you provide and how you say it to cater to your audience.

**Sweat the Small Stuff**:You understand that a successful sale does not just happen. Going from a lead to delivered products requires a chain of events that must happen according to plan.

And for the combined position:
**Organizational Superstar**:You are driven to keep information clean and organized. You maintain incoming and outgoing sales channels with record-setting response times. You are always looking for increased efficiency and accuracy in recurring business operations.

**Qualifications**:

- Past experience in a customer-facing role in the environmental, outdoors, agricultural, or resource extraction industries. Wildlife experience is strongly preferred and will be reflected by a higher starting wage.
- Past experience and training in a logistics position.
- Familiar with varying requirements of international, wholesale, government, business, and retail sales.
- Proficiency with business software, including point of sale, fulfillment programs, and spreadsheets.
- Ability to clearly communicate technical information in written and verbal communication skills.
- Demonstrated organizational ability.

**Working at Margo Supplies**:
Margo Supplies is a worldwide leader in wildlife technology. We design, manufacture, and distribute environmental tools that solve human-wildlife conflict. Our head office is located in High River, AB, a 20-minute drive away from South Calgary.

We may wear t-shirts to work but we take our business seriously. Our company is in a new growth push in smart technology and international expansion. Although we don’t rest on our laurels we have led the industry for the last 40 years. We have a strong wildlife conservation mandate and our work directly saves wildlife.

We are a small business so your hard work will get noticed. People who love working at Margo recognize the opportunity in a small business and that advancement is directly related to the value they create. We offer a group benefits package, and three weeks starting paid vacation.

**How to Apply**:
**Benefits**:

- Work from home opportunities
- Extended health care
- Vision ca

  • Customer Service Representative

    2 weeks ago

    High River, Canada BMO Financial Group Full time

    1500A 12th Avenue High River Alberta,T1V 2B1 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...

  • Service Station Attendant

    2 weeks ago

    Swan River, Canada Windsor's Service Ltd Full time

    OverviewWelcome to Windsor's Service Ltd, a leading provider of fuel and convenience services. We are currently seeking a highly motivated and customer-focused Service Station Attendant to join our team.Job DescriptionThe successful candidate will be responsible for ensuring a seamless customer experience at our service stations. This will involve refueling...

  • Service Writer

    6 months ago

    High River, Canada High River Autoplex & RV Full time

    High River Autoplex is hiring for a full-time RV Service Writer. - **RV Experience Preferred!**_ **Minimum Requirements**: - Excellent customer service skills - Proficient computer skills - Ability to work unsupervised - Must be organized and self-motivated - Possess strong written and verbal communication skills - Motivated team player with a strong sense...

  • Service Writer

    7 months ago

    High River, Canada High River Autoplex & RV Full time

    High River Autoplex is hiring for a full-time RV Service Writer. - **RV Experience Preferred!**_ **Minimum Requirements**: - Excellent customer service skills - Proficient computer skills - Ability to work unsupervised - Must be organized and self-motivated - Possess strong written and verbal communication skills - Motivated team player with a strong sense...

  • Service Writer

    1 month ago

    High River, Canada TRACTORLAND TRAILERS Full time

    **Job Duties**: - Sales and service -tracking and scheduling repairs/pick-ups/deliveries - Creating, amending and closing of work orders for the service department - Invoicing, Receivables - Warranty claims - Other department tasks - Admin duties; answering phones, filing, organizing, ordering office supplies **Qualifications**: - Technical knowledge an...

  • Automobile Service Representative

    2 weeks ago

    Peace River, Canada Best Truck Service Full time

    We are seeking an experienced Automobile Service Representative to join our team at Best Truck Service.Job SummaryWe are looking for a highly skilled and detail-oriented Automobile Service Representative to provide exceptional customer service and support to our clients. As a key member of our team, you will be responsible for handling customer inquiries,...

  • Automotive Licensed Service Technician

    3 weeks ago

    High River, Canada FOUNTAIN TIRE Full time

    Overview Fountain Tire High River is looking for a skilled and Licensed Automotive Service Technician or a 3rd/4th year Apprentice to join our team! At Fountain Tire, our associates are our number one asset. As a member of our team, you will get to enjoy some of our great benefits: What’s in it for you? Competitive wages based on experience We take care...

  • Turf Service Technician

    2 months ago

    High River, Canada Brandt Full time

    Our High River, AB branch is looking for an exceptional individual to join our service department as a Turf Service Technician for our Agriculture Division (John Deere).   Duties & Responsibilities Efficiently and effectively evaluate the working condition of, diagnose, assemble/disassemble, order parts for, and repair equipment Use secondary materials...

  • Agricultural Service Technician

    2 months ago

    High River, Canada Vanee Farm Centre Inc Full time

    As part of the Vanee Farm Centre team, Service Technicians provide quality customer service in a professional and profitable manner. You are responsible for assembling, reconditioning, and repairing customer equipment, dealerships new and used equipment. You get the opportunity to work closely with the Parts and Sales departments and assist with the sales of...

  • Food Services Manager

    1 month ago

    High River, Canada EVENT INDUSTRIES INC. Full time

    Education: - Expérience: - **Education**: - Secondary (high) school graduation certificate - or equivalent experience - ** Work setting**: - Remote location - ** Tasks**: - Evaluate daily operations - Monitor staff performance - Plan and organize daily operations - Supervise staff - Train staff - Organize and maintain inventory - Ensure health and...

  • Food Service Supervisor

    3 months ago

    High River, Canada New Golden National Restaurant Full time

    Education: Secondary (high) school graduation certificate - Experience: 2 years to less than 3 years **Tasks**: - Supervise and co-ordinate activities of staff who prepare and portion food - Train staff in job duties, sanitation and safety procedures - Estimate ingredient and supplies required for meal preparation - Ensure that food and service meet quality...

  • Food Service Supervisor

    2 months ago

    High River, Canada New Golden National Restaurant Full time

    Education: Secondary (high) school graduation certificate - Experience: 2 years to less than 3 years - **Tasks**: - Supervise and co-ordinate activities of staff who prepare and portion food - Train staff in job duties, sanitation and safety procedures - Estimate ingredient and supplies required for meal preparation - Ensure that food and service meet...

  • automotive service technician

    7 months ago

    High River, Canada High River Toyota Full time

    Education: Other trades certificate or diplomaExperience: 3 years to less than 5 years or equivalent experienceTasksAdjust, repair or replace parts and components of automotive systemsEstimate parts and labour cost to perform vehicle maintenance and repairs Perform scheduled maintenance serviceAdvise customers on work performed and future repair...

  • automotive service technician

    2 months ago

    High River, Canada Minute Muffler and Brake Full time

    Work Term: PermanentWork Language: EnglishHours: 40 hours per weekEducation: Registered Apprenticeship certificateExperience: Experience an assetTasksConfirm findings with supervisor to determine whether to repair or replace unitInspect and test mechanical units to locate faults and malfunctionsInspect mechanical units to locate faults and...

  • Food Service Supervisor

    4 months ago

    High River, Canada Everest Spice Grill Inc. Full time

    Education: Secondary (high) school graduation certificate - Experience: Experience an asset **Tasks**: - Establish methods to meet work schedules - Supervise and co-ordinate activities of staff who prepare and portion food - Train staff in job duties, sanitation and safety procedures - Estimate ingredient and supplies required for meal preparation - Ensure...

  • food services manager

    1 month ago

    High River, Canada EVENT INDUSTRIES INC. Full time

    Education: Secondary (high) school graduation certificateExperience: 1 year to less than 2 years or equivalent experienceWork settingRemote locationTasksEvaluate daily operations Monitor staff performance Plan and organize daily operationsSupervise staffTrain staffOrganize and maintain inventoryEnsure health and safety regulations are...

  • food service supervisor

    6 months ago

    High River, Canada New Golden National Restaurant Full time

    Education: Secondary (high) school graduation certificateExperience: 2 years to less than 3 yearsTasksSupervise and co-ordinate activities of staff who prepare and portion foodTrain staff in job duties, sanitation and safety proceduresEstimate ingredient and supplies required for meal preparation Ensure that food and service meet quality control...

  • Customer Service Ambassador

    3 months ago

    Campbell River, British Columbia, Canada beBee Professionals Full time $30,000 - $45,000

    Customer Service Representative OpportunityWe are seeking a skilled and dedicated Customer Service Representative to provide exceptional service to our customers at beBee Professionals in Campbell River, Canada.Key Responsibilities:Respond to customer inquiries via various channels, ensuring timely and professional resolutions.Provide accurate information...

  • Customer Service Ambassador

    2 months ago

    Campbell River, British Columbia, Canada beBee Professionals Full time $30,000 - $45,000

    We are seeking a skilled Customer Service Ambassador to provide exceptional service to our customers at beBee Professionals in Campbell River, Canada. In this role, you will handle customer inquiries, provide product information, and resolve issues in a timely and professional manner.Key Responsibilities:Respond to customer inquiries via phone, email, and...

  • Customer Service Associate

    5 days ago

    Campbell River, British Columbia, Canada beBee Professionals Full time $30,000 - $45,000

    We are seeking a highly skilled and dedicated Customer Service Associate to join our team in Campbell River, Canada.Job Overview:In this role, you will be responsible for providing exceptional service to our customers, addressing their inquiries, and resolving any issues they may encounter.Responsibilities:Respond to customer inquiries via various...