Admissions & Registration Assistant, Trades &
4 months ago
**Admissions & Registration Assistant, Trades & Applied Technology**:
- Employment Group
- CUPE
- Position Number
- 01007
- Division
- Faculty of Trades and Applied Technology
- Department
- Trades and Applied Technology Administration
- Campus
- Nanaimo campus
- Location
- Nanaimo, British Columbia
- Country
- Canada
- Appointment Type
- regular full-time
- FTE
- 1
- Workload
- 35 hours per week
- Pay Level
- CUPE 9: $32.84 per hour
- Appointment Start Date
- 07-Oct-2024
- Applicant Documents
- CV/Resume, Cover Letter, Referees/References
- Posted Date
- 29-Aug-2024
- Closing Date
- 11-Sep-2024
- Job Reference
- 2524
**Duties**:
This is a fast-paced, complex, and highly specialized role that requires strong communication, problem solving, and customer service skills to conduct admissions, credential assessment, and registration.
ARAs must also have high level of attention to detail and the ability to produce professional correspondence as a representative of VIU.
ARAs need to be able to effectively respond to complex questions from, and liaise with, prospective and current students, applicants, parents, sponsors, VIU faculty, and staff.
Deciding on a course of action requires the ARA to use investigative questioning and consider a multitude of options to select a course of action which best suits each scenario. These discussions are occasionally confrontational, and it is important that the correct answers be provided with tact and diplomacy
**Required Qualifications**:
Two-year related diploma from an accredited institution. Minimum five years' recent relevant experience. A combination of education and experience may be considered.
- Intermediate-level word processing and data entry skills.
- Intermediate-level keyboarding speed of 50 net words per minute.
- Intermediate experience using videoconferencing software including Zoom and Teams.
- Excellent interpersonal and communication skills.
- Ability to problem solve and work under pressure during peak times and within deadlines.
- Ability to multitask, organize, and prioritize a large workload while maintaining accuracy and attention to detail. Physical ability to lift up to 20 kg occasionally.
**Preferred Qualifications**:
- Post-secondary undergraduate degree.
- Experience with a student record system or similar database system.
- Experience with the VIU student information systems and the VIU online student record.
- Knowledge of VIU programs and registration procedures.
- VIU is pleased to offer eligible employees a comprehensive benefit plan; ample paid holiday time; professional development opportunities and a desirable pension plan. As part of the VIU campus community, our employees work with supportive colleagues within an encouraging environment and are provided with the tools and training that promote learning and development. The perks of VIU employment are multiple, and include well-being initiatives and services, strategic discounts, and flexible work opportunities._
**Note**:
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