Claims Representative I, Subrogation

3 weeks ago

Mississauga, Canada Intact Full time

From coast-to-coast, our inspiring colleagues are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. With our team, you’ll bring this purpose to life every day by living our Values, being open to change, and pursuing your goals.

In return, we’ll give you countless opportunities to learn and grow, alongside a diverse and passionate community of experts - the best the industry has to offer. You’ll be empowered to be your best self, do your best work, and make a meaningful impact. Here, you can help shape the future of insurance, win as a team, and grow with us.

**About the role**

We’re looking for someone to join our growing team as a **Claims Representative I, Subrogation** for our **Mississauga office.**

As a **Claims Representative I, Subrogation**, your work will have a big impact on the investigation, negotiation and settlement of property and/or automotive physical damage subrogation claims. You will provide quality service and ensure prompt and equitable recovery of claims in line with Corporate policies and standards.

What you’ll do here:

- Investigate losses with moderate complexity. Ensure prompt and equitable recoveries in line with Intact’s corporate policies and standards.
- Develop action plans for conducting investigations by determining necessary contacts, collection feasibility, and/or civil action in order to protect recovery on a claim.
- Analyze and document the claim file by collecting and securing appropriate reports and statements from third party adjusters, claimants, witnesses and any other parties or pertinent experts to determine damage, liability and opportunity for recovery
- Within established authority limits, negotiate with third parties, lawyers and insurers to settle claims. If necessary, formulate recommendations for further action.
- Provide quality customer service to external or internal customers. Answer queries relating to investigations and the claims process. Maintain effective communication channels with claims departments and liaise with adjusters, experts, management and other claims representatives on technical and administrative issues.
- Maintain productive business relationships with service providers. Monitor performance to ensure compliance with professional and corporate standards.
- Identify process improvement needs and recommend changes to policies or procedures to maintain quality service and competitiveness.
- Other duties as assigned.

What you bring to the table:

- Minimum 1-year auto, property, casualty and/or subrogation claims handling experience
- University degree or college diploma and/or equivalent business experience
- CIP Designation (Chartered Insurance Professional) is an asset
- Excellent written and verbal communication skills
- Strong time management skills
- Superior negotiation and problem-solving ability

Posting expires January 25, 2023

LI-Hybrid

**What we offer**

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

- A financial rewards program that recognizes your success
- An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
- An extensive flex pension and benefits package, with access to virtual healthcare
- Flexible work arrangements
- Possibility to purchase up to 5 extra days off per year
- An annual wellness account that promotes an active and healthy lifestyle
- Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
- A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
- Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
- Inspiring leaders and colleagues who will lift you up and help you grow
- A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

**We are an equal opportunity employer**

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

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