Customer Service Assistant

6 months ago


Mississauga, Canada Precision Concepts Canada - PPC division Full time

Overview:
**Responsibilities**:

- Provide information about products and services
- Assist customers with orders
- Perform data entry to update customer records
- Communicate effectively with customers to ensure satisfaction

**Experience**:

- Previous experience in a customer service role is preferred. At least 1-2 years of Customer Service, or Customer Support
- Proficiency in English
- Strong phone etiquette and active listening skills
- Ability to navigate multiple computer systems while interacting with customers
- Proficient in Microsoft office, with aptitude to learn new software and systems

Join our team as a Customer Service Representative and be part of a dynamic environment where your skills will be valued and developed.

**Job Types**: Full-time, Permanent

**Benefits**:

- Employee assistance program
- Life insurance
- On-site parking
- RRSP match

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person


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