Junior Customer Service and Sales Assistant

6 months ago


Mississauga, Canada Cansec Systems Ltd. Full time

Hello there,

Allow us to introduce you to Cansec Systems, a trailblazer in the access control industry for a remarkable span of over four decades. Right now, we're on the hunt for an energetic Junior Customer Service and Sales Assistant to join our outstanding team in Mississauga, ON. We've carved out our niche in crafting access control hardware and spearheading the development of cutting-edge software solutions. Our workspace exudes support, warmth, and an unwavering commitment to ensuring your triumph.

As a Junior Customer Service and Sales Assistant, you'll be a cornerstone in elevating customer satisfaction and bolstering the sales team's efforts. This is a ground-floor opportunity tailored for those looking to spread their wings, even if you've had limited prior exposure. Your role bridges the realm of customary customer service responsibilities with the dynamic landscape of sales support activities.

Key Responsibilities Encompass:

- Respond to customer inquiries promptly, providing information on order status, product details, and part numbers.
- Guiding customers to select appropriate part numbers for their orders, ensuring accuracy in product selection.
- Perform order entry and processing upon receipt of purchase orders.
- Assisting the sales team by expediting orders for sales literature, promotional items, and training essentials.
- Collaborating with the sales team to organize customer training program logistics - this covers everything from scheduling to participant correspondence and resource management.
- Keeping participants in the loop, ensuring their active participation and awareness in training endeavors.

Qualifications and Proficiencies:

- Stellar interpersonal finesse matched with a true passion for nurturing customer relationships.
- An enthusiastic appetite for learning, coupled with a proactive mindset for skill honing.
- A knack for organization, attention to detail, and a flair for managing multiple tasks.
- Clear and effective communication prowess, whether in writing or speaking.
- A proven flair for teamwork and collaborative ventures.
- The ability to swiftly grasp new concepts and translate them into action.

Perks and Organizational Culture:

- A competitive salary that truly values your experience.
- A comprehensive benefits package that's fully company-covered.
- Enjoy your well-deserved vacation days, and we've got you covered for sickness and personal leaves too.
- Our workspace feels like a second home - supportive and close-knit.
- Elevate your professional journey through growth opportunities that we're proud to offer.
- We stand firm on the foundation of employee well-being, respect, and a zero-tolerance stance against any form of mistreatment.

Cansec Systems Limited is a leading manufacturer of access control solutions based in Mississauga, ON. Our products find their way through a network of installing dealers and distributors spanning across Canada, the US, Australia, the Middle East, and other global markets. Our organizational culture boasts longevity, mínimal turnover, and an enduring commitment to employee satisfaction and welfare.

**Salary**: From $40,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- Mississauga, ON L5L 4L2: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

Shift availability:

- Day Shift (required)

Work Location: In person



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