Amended - Death Investigations Administrator

6 months ago

Toronto, Canada Ontario Ministry of the Solicitor General Full time

Amendment

Please note the following:

- 1 temporary vacancy added
- 1 permanent full-time vacancy added
- closing date has been extended

If you're an individual with a strong office administrative background and excellent organizational ability, we'd like to hear from you.

In this role, you will represent the Office of the Chief Forensic Pathologist in the provision of services to the public in the delivery of death investigation services. You will also provide senior level coordination and delivery of key administrative functions and operational requirements and activities.

**OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism**:
We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's Human Rights Code. Refer to the "How to apply" section if you require a disability-related accommodation.

**What can I expect to do in this role?**

In this position, you will:

- Coordinate and manage the administrative aspects of case files relating to death investigation in Ontario;
- Respond to inquiries from the public, provide explanation of processes and services and action requests;
- Receive, produce and review a variety of sensitive and confidential documents;
- Review, reconcile and prepare financial invoices and order office supplies;
- Manage administrative aspects of case files, electronic and hard copy correspondence, use of tacking and bring forward system, and facilitate information flow and collaborate with regional offices using the provincial case management system;
- Liaise with internal and external stakeholders/agencies at all levels;
- Coordinate administrative requirements for postmortem report quality reviews conducted within the province and death review committees;
- Transcribe postmortem examination reports from electronic or handwritten drafts, using knowledge of medical and forensic terminology.

**How do I qualify?**

Administrative, Financial and Specialized Knowledge and Skills
- You have general understanding of forensic pathology and its function in the death investigation process
- You have demonstrated office administrative skills to provide executive level administrative support and services
- You have experience with financial, procurement and related administrative policies, procedures and guidelines
- You have experience reviewing, tracking and reconciling invoices/statements

Communication and Interpersonal Skills
- You have demonstrated active listening skills as well as patience, empathy, and tact in order to communicate with bereaved individuals
- You have proven customer service skills to provide professional, tactful and responsive service to both internal and external clients
- You have interpersonal skills to develop and maintain effective working relationships with internal and external stakeholders
- You can prepare and proofread various documents such as letters, official form, reports, briefing material and spreadsheets
- You are familiar with medical and legal terminology to transcribe/edit postmortem examination reports

Organizational and Information Management Skills
- You can determine the urgency of issues and set priorities amongst competing demands
- You have knowledge and experience with information and records management practices to maintain and monitor correspondence, information flow within the program operating case management system
- You have the ability to utilize existing bring forward systems and create a system as necessary to optimize organization of all case related materials
- You have experience organizing and coordinating meetings and coordinating logístical requirements and arrangements

Judgement and Analytical Skills
- You have experience with privacy and security principles and practices, including the Freedom of Information and Protection of Privacy Act (FOIPPA)
- You exercise political acuity, tact and discretion when handling sensitive and highly confidential materials and information
- You have demonstrated judgement skills to screen callers/contacts and provide only appropriate information
- You have analytical and problem solving skills to identify, assess and resolve issues within scope while referring out of scope issues to the appropriate person
- You are able to work independently with limited supervision

Computer Skills
- You have experience using information systems and have the ability to learn new systems quickly (i.e. Tableau, Qualtrax, F-Path, QuinC)
- You have strong and accurate keyboarding skills.

**Additional Informatio

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