User Support Technician

Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect,...

Education: College/CEGEP - Experience: 3 years to less than 5 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in...

Education: Bachelor's degree - Experience: Will train **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to...

Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide...

Education: Secondary (high) school graduation certificateExperience: 1 year to less than 2 yearsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a...

Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: Will train **Work setting**: - Telecommunications industry **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides,...

Education: Expérience: EducationSecondary (high) school graduation certificateTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and...

Education: College/CEGEPExperience: 7 months to less than 1 yearTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsCollect, organize and maintain a problems and solutions log for use by other technical support analystsProvide business systems, network and...

Work Term: Permanent - Work Language: English - Hours: 32 to 40 hours per week - Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years **Work setting**: - Relocation costs not covered by employer - Consulting firm **Tasks**: - Communicate electronically and in...

Work Term: Permanent - Work Language: English - Hours: 32 to 40 hours per week - Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years **Work setting**: - Relocation costs not covered by employer - Consulting firm **Tasks**: - Respond to users experiencing...

Education: Expérience: EducationCollege/CEGEPTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsCollect, organize and maintain a problems and solutions log for use by other technical support analystsProvide business systems, network and Internet support...

Education: College/CEGEPExperience: 1 year to less than 2 yearsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesParticipate in the redesign of applications and other...

Education: Expérience: EducationCollege/CEGEPTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesParticipate in the redesign of applications and other softwareProvide business...

Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Supervise other technical support workers in this group - Provide business systems, network and Internet...

Work Term: PermanentWork Language: EnglishHours: 32 to 40 hours per weekEducation: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsExperience: 1 year to less than 2 yearsWork settingRelocation costs not covered by employerConsulting firmTasksRespond to users experiencing difficulties with computerConsult user...

Durée de l'emploi: PermanentLangue de travail: AnglaisHeures de travail: 32 to 40 hours per weekEducation: Expérience: EducationCollege, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsWork settingRelocation costs not covered by employerConsulting firmTasksRespond to users experiencing difficulties with...

Education: Secondary (high) school graduation certificateExperience: 1 year to less than 2 yearsTasksRespond to users experiencing difficulties with computerSupervise other technical support workers in this groupProvide business systems, network and Internet support to users in response to identified difficultiesSet up equipment for employee use, performing...

Education: Expérience: EducationSecondary (high) school graduation certificateTasksRespond to users experiencing difficulties with computerSupervise other technical support workers in this groupProvide business systems, network and Internet support to users in response to identified difficultiesSet up equipment for employee use, performing or ensuring...

Work Term: PermanentWork Language: EnglishHours: 30 to 40 hours per weekEducation: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsExperience: 1 year to less than 2 years or equivalent experienceTasksGive access to computer networksRespond to users experiencing difficulties with computerConsult user guides,...

Durée de l'emploi: PermanentLangue de travail: AnglaisHeures de travail: 30 to 40 hours per weekEducation: Expérience: EducationCollege, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years or equivalent experienceTasksGive access to computer networksRespond to users experiencing difficulties with computerConsult user...