User Support Technician

2 months ago


Abbotsford, Canada TRUE WAY INSTALLATIONS INC. Full time

Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years
**Tasks**:

- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Provide customer service
- Perform Web-server backup and recovery operations
**Work conditions and physical capabilities**:

- Fast-paced environment
- Work under pressure
- Repetitive tasks
**Personal suitability**:

- Accurate
- Client focus
- Work Term: Permanent
- Work Language: English
- Hours: 35 hours per week



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