Service Enablement Advisor
3 weeks ago
WestCorp Solutions is searching for a Service Enablement Advisor to support our client in Calgary.
**Job Overview**:
- Accountable for end-to-end process advisory work in Workday and ServiceNow.
- Supporting transactions as submitted by business leaders to support transfers, reporting and compensation changes, position management and re-organizations.
- Act as front facing liaison to the business when requiring HR support on how to initiate transactions on behalf of their employees.
- Demonstrates a solid understanding of human resources programs, such as compensation, recruitment, labour relations and talent management.
**Key Accountabilities**:
- Processing transactional requests (organization changes, reporting and compensation changes, transfers) as submitted by business leaders through the Workday system.
- Managing leader requests and general inquiries through ServiceNow and assigning to the appropriate HR groups.
- Managing leader expectations by adhering to standard HR Service Level Agreements (SLAs).
- Support leader inquiries through various channels of communication: Leader chat, Teams, ServiceNow.
**Education & Experience**:
- Experience and knowledge in Workday technology platform and ServiceNow is considered an asset.
- If selected for onboarding, you may be required to undergo a background check and substance test in accordance with job site policies._
**JOB ID 702**
**Job Type**: Fixed term contract
Schedule:
- 10 hour shift
- Monday to Friday
Ability to commute/relocate:
- Calgary, AB: reliably commute or plan to relocate before starting work (required)
**Experience**:
- WorkDay: 1 year (preferred)
- ServiceNow: 1 year (preferred)
Work Location: In person
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