Lead Web Advisor

1 month ago

Calgary, Canada Alberta Health Services Full time

Your Opportunity:

This opportunity will appeal to individuals who are adept at building strong relationships with stakeholders, excel in content management, communications and information management. The Lead – Web Advisor position is integral to the delivery of the Health Link service and meeting the health information needs of Albertans. The lead will also be responsible for analysis of records management, database enhancements and assist with evaluating supporting documentation to ensure that it meets business needs.

Description:

Reporting to the Manager of Business, Technology and Information Management Services, the Lead, Web Advisor is a provincial role. The Lead, Web Advisor will use their expertise in design, information architecture, accessibility, content management and user experience to deliver online experiences. The Lead, Web Advisor will also be responsible for developing processes, procedures and standards regarding content delivery incorporating industry best practices, and contributing to the continuous improvement of the functionality, usability, and value of Health Link’s web-based solutions. They are responsible for managing the lifecycle of the AHS provincial public and staff influenza clinic locator, electronic content on the Health Link intranet, and other applications by ensuring accurate and relevant information is available and facilitates the provision of information in a timely and usable format within web-based solution(s). The Lead, Web Advisor functions as a subject matter expert and works within a team environment to provide leadership and direction to support Health Link's service offerings across the province and serves as a mentor to guide colleagues in developing and maintaining content. This position plays a key role in supporting change management by enabling access to web-based information in a self-serve environment. This position liaises with clinical and non-clinical subject matter experts and other stakeholders across AHS to develop strong working relationships with content owners to ensure information meets the needs of the intended audience.

Required Qualifications:
Additional Required Qualifications:

Solid understanding of Adobe Creative Suite and Captivate.Solid understanding of writing and editing for the web.Knowledge of record and information management principlesExperience in leading the development and maintenance of business web sites.Knowledge of project management principles.previous experience in contact center operations, and/or health care environment.


Preferred Qualifications:

As required.

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