Lead Front Desk Agent

2 weeks ago


London, Canada Holiday Inn and Suites Full time

Provide exceptional customer service by going the extra mile for our guests
- Answer main phone line and transfer calls to the appropriate department
- Typical concierge duties such as giving directions
- Check guests in/out of hotel
- Accurate billing of individual accounts
- Respond to guest inquiries and requests, with diligent follow up procedures
- Handle escalated guest issues
- Enroll new members into the IHG Reward club loyalty program
- Cash handling
- Other duties as assigned

**Job Types**: Full-time, Permanent

**Salary**: $16.00-$17.00 per hour

**Benefits**:

- Dental care
- Extended health care

Schedule:

- 8 hour shift
- Day shift

Supplemental pay types:

- Bonus pay
- Overtime pay

Ability to commute/relocate:

- London, ON N6E 3N5: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- customer service: 1 year (preferred)

Work Location: One location

Expected start date: 2023-01-01


  • Front Desk Agent

    2 weeks ago


    London, Canada Intermark Industries Inc. Full time

    Job Description: Front Desk Agent **Responsibilities**: - Greet and welcome guests in a friendly and professional manner - Check-in and check-out guests efficiently and accurately - Provide information about hotel facilities, services, and local attractions - Answer phone calls, take messages, and handle guest inquiries - Process payments and maintain...

  • Front Desk Agent

    3 weeks ago


    London, Canada Ramada London Full time

    **Job Summary** Ramada London Hotel is seeking Front Desk Agents who can provide superior service to hotel guests throughout all aspects of the guest experience. Front Desk Agents will be the first point of contact to our clientele and will assist guests with making reservations, welcoming guests to the hotel and ensuring a smooth and friendly check-in...

  • Front Desk Agent

    2 weeks ago


    London, Canada Ramada London Full time

    **Job Summary** Ramada London Hotel is seeking Front Desk Agents who can provide superior service to hotel guests throughout all aspects of the guest experience. Front Desk Agents will be the first point of contact to our clientele and will assist guests with making reservations, welcoming guests to the hotel and ensuring a smooth and friendly check-in...

  • Front Desk Agent

    4 weeks ago


    London, Canada Centurion Asset Management Full time

    **Who We Are** Centurion Asset Management Inc. is a recognized leader in the Investment and Property Management industries. Providing quality investments and housing for all its clients, our experienced team comprised of more than 350 Employees is a core component of Centurion’s success since 2003. Centurion Apartment Real Estate Investment Trust...

  • Front Desk Agent

    3 weeks ago


    London, Canada Centurion Asset Management Full time

    **Who We Are** Centurion Asset Management Inc. is a recognized leader in the Investment and Property Management industries. Providing quality investments and housing for all its clients, our experienced team comprised of more than 350 Employees is a core component of Centurion’s success since 2003. Centurion Apartment Real Estate Investment Trust...

  • Front Desk Agent

    1 week ago


    London, Ontario, Canada Centurion Asset Management Full time

    Who We AreCenturion Asset Management Inc. is a recognized leader in the Investment and Property Management industries. Providing quality investments and housing for all its clients, our experienced team comprised of more than 280 Employees is a core component of Centurion's success since 2003. Centurion Apartment Real Estate Investment Trust ("REIT") owns...

  • Front Desk Agent

    2 weeks ago


    London, Canada Diamond Canada Hospitality Full time

    You will be responsible for the following: - Greet and welcome guests and ensure their needs are met in a timely manner - Check-in and assign rooms to arriving guests - Manage and process, cancel, and change room reservations - Respond promptly to guest concerns with patience and professionalism and ensure they are addressed in a satisfactory manner -...

  • Front Desk Manager

    2 weeks ago


    London, Canada Idlewyld Inn & Spa Full time

    We are seeking a experience professional Front Desk Manager for the Idlewyld Inn & Spa. Responsibilities for Front Desk Manager - Responsible for the running of the front desk by training all front desk agents and leading by example - Willing to work last minute when required to cover someone else's shift - Anticipate and handle any guest requests and...

  • Front Desk Agent

    1 week ago


    London, Ontario, Canada Staybridge Suites London Full time

    Job descriptionThe Front Desk Agent will assist each of our guests in a friendly, efficient, professional manner in all Guest Services related functions. To maintain a high standard of service and hospitality at all times.Responsibilities: Process guest checkins and checkouts in a friendly and timely manner while following company standards. Always answer...

  • Front Desk Agent

    3 weeks ago


    London, Canada Hampton by Hilton Full time

    REQUIREMENTS: - Available weekends, holidays, days, afternoons and overnights including shifts that may end at 3am - **OPEN AVAILABILITY WITH NO RESTRICTIONS**: - Must be available for all shifts (4-12 hours long in some cases) that may not correspond with the bus schedule as our front desk is operational 24 hours a day - Ability to stand for an entire...


  • London, Canada Hampton by Hilton Full time

    REQUIREMENTS: - Available weekends, holidays, days, afternoons and overnights including shifts that may end at 3am - **OPEN AVAILABILITY WITH NO RESTRICTIONS**: - Must be available for all shifts (4-12 hours long in some cases) that may not correspond with the bus schedule as our front desk is operational 24 hours a day - Ability to stand for an entire...

  • Front Desk Agent

    4 weeks ago


    London, Canada Centurion Asset Management Full time

    **Who We Are** Centurion Asset Management Inc. is a recognized leader in the Investment and Property Management industries. Providing quality investments and housing for all its clients, our experienced team comprised of more than 280 Employees is a core component of Centurion’s success since 2003. Centurion Apartment Real Estate Investment Trust...

  • Front Desk Agent

    3 weeks ago


    London, Canada Centurion Asset Management Full time

    **Who We Are** Centurion Asset Management Inc. is a recognized leader in the Investment and Property Management industries. Providing quality investments and housing for all its clients, our experienced team comprised of more than 280 Employees is a core component of Centurion’s success since 2003. Centurion Apartment Real Estate Investment Trust...

  • Front Desk Agent

    2 weeks ago


    London, Canada Days Inn - London Full time

    Front Desk Agent (Part-Time $15.00hr) - 1 Position Available Days Inn by Wyndham London Position duties: - Check guests in and out daily - Answer guest questions and requests with a friendly and courteous attitude - Be familiar with the city of London and provide directions to local attractions and places - Answer phone calls and take reservations -...

  • Front Desk Agent

    2 weeks ago


    London, Canada Best Western London Airport Inn & Suites Full time

    **Job description** - Ensuring courteous, efficient, and quality guest service at the front desk - Full understanding of Best Western guest loyalty and other related programs - Coordination and communication with different departments - Maintenance, Housekeeping, Food & Beverage, Night Audit, and Sales to ensure the smooth flow of accurate information -...

  • Front Desk Agent

    1 week ago


    London, Ontario, Canada Best Western London Airport Inn & Suites Full time

    Job description Ensuring courteous, efficient, and quality guest service at the front desk Full understanding of Best Western guest loyalty and other related programs Coordination and communication with different departments Maintenance, Housekeeping, Food & Beverage, Night Audit, and Sales to ensure the smooth flow of accurate information Assist in all...

  • Front Desk Agent

    3 weeks ago


    London, Canada Diamond Canada Group Full time

    You will be responsible for the following: - Greet and welcome guests and ensure their needs are met in a timely manner - Check-in and assign rooms to arriving guests - Manage and process, cancel, and change room reservations - Respond promptly to guest concerns with patience and professionalism and ensure they are addressed in a satisfactory manner -...


  • London, Canada Diamond Canada Hospitality Full time

    You will be responsible for the following: - Greet and welcome guests and ensure their needs are met in a timely manner - Check-in and assign rooms to arriving guests - Manage and process, cancel, and change room reservations - Respond promptly to guest concerns with patience and professionalism and ensure they are addressed in a satisfactory manner -...


  • London, Canada Motel 6 London Full time

    You will be responsible for the following: - Greet and welcome guests and ensure their needs are met in a timely manner - Check-in and assign rooms to arriving guests - Manage and process, cancel, and change room reservations - Respond promptly to guest concerns with patience and professionalism and ensure they are addressed in a satisfactory manner -...


  • London, Canada Motel 6 London Full time

    You will be responsible for the following: - Greet and welcome guests and ensure their needs are met in a timely manner - Check-in and assign rooms to arriving guests - Manage and process, cancel, and change room reservations - Respond promptly to guest concerns with patience and professionalism and ensure they are addressed in a satisfactory manner -...