Front Desk Manager

1 week ago


London, Canada Idlewyld Inn & Spa Full time

We are seeking a experience professional Front Desk Manager for the Idlewyld Inn & Spa.

Responsibilities for Front Desk Manager
- Responsible for the running of the front desk by training all front desk agents and leading by example
- Willing to work last minute when required to cover someone else's shift
- Anticipate and handle any guest requests and complaints within acceptable guidelines
- Assist in the development and monitoring of the budget to provide top quality customer service
- Assist with scheduling the front office staff and supervise workload during shifts
- Act as liaison between the Hotel Operations Manager and staff
- Answer phone inquiries, direct calls, and provide basic information
- Managing all reservations, third party reservations, daily inventory
- Maintains working relationships and communicates with all department
- Ensure implementation of all hotel policies and house rules.
- Able to solve problems, fast thinker, confidence and positive attitude even when its busy and stressful.
- Leader

Must have at least 2 years experience as a Front Desk Supervisor or Manager in the Hotel industry.

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Morning shift
- Night shift
- On call
- Overtime
- Weekend availability

**Experience**:

- Front Desk Manager, Hotel: 2 years (preferred)

Work Location: One location


  • Front Desk Manager

    2 weeks ago


    London, Canada Idlewyld Inn & Spa Full time

    **About us** Idlewyld Inn & Spa is a small business in HOSPITALITY. We are professional, agile and customer-centric. We are a boutique establishment with high end customers who require exceptional customer service everytime they walk through our doors. **Responsibilities**: - Greet customers and visitors warmly and professionally. - Manage the front desk...

  • Front Desk Agent

    1 week ago


    London, Canada Best Western London Airport Inn & Suites Full time

    **Job description** - Ensuring courteous, efficient, and quality guest service at the front desk - Full understanding of Best Western guest loyalty and other related programs - Coordination and communication with different departments - Maintenance, Housekeeping, Food & Beverage, Night Audit, and Sales to ensure the smooth flow of accurate information -...

  • Front Desk Agent

    1 week ago


    London, Canada Quality Suites London Full time

    The Hotel Front Desk Agent is the first point of interaction between the hotel and guests, and plays an important role in providing an excellent first impression to guests and ensuring they have a positive experience during their stay. You will be responsible for the following: - Welcome guests and ensure their needs are met in a timely manner - Assign...

  • Front Desk Assistant

    3 weeks ago


    London, Canada Western University Full time

    **About Western**: Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as...


  • London, Ontario, Canada The Crescent Hotels Group Full time

    Job SummaryWe are seeking an experienced Front Office Manager to join our dynamic team. As a key member of our Guest Services department, you will play a vital role in ensuring that our guests receive exceptional service and care throughout their stay. You will be responsible for supervising our front desk team, managing day-to-day operations, and...


  • London, Canada Apple Tree Dental Full time

    Responsibilities: - Greet and welcome patients and visitors in a friendly and professional manner - Answer phone calls and direct them to the appropriate department or individual - Schedule appointments and manage the appointment calendar - Collect patient information and update records in the system - Verify insurance coverage and assist with insurance...


  • London, Canada Dogtopia Full time

    Dogtopia is the leading destination for dog daycare, boarding and spa services. Founded in 2002, Dogtopia is an early pioneer and innovator in the pet services industry. With an emphasis on education, exercise and safe socialization for dogs, pet parents have the assurance of leaving their furry family members in the hands of trained professionals. Dogtopia...


  • London, Ontario, Canada Massage Envy Franchising, LLC Full time

    OverviewPosition OverviewThe Front Desk Associate (FDA) at PCRK Group plays a crucial role in ensuring an exceptional customer experience from the moment a guest walks through our doors. As the first point of contact, the FDA is responsible for creating a welcoming environment, managing appointment bookings, and providing information about our services and...


  • London, Canada Infinite Medical Spa Full time

    Looking for an experienced front desk receptionist to join our team. This position will be part time and may lead to full time in the Fall. Experience with med spa duties and basic computer knowledge (apple) a plus. We are looking for someone who is energetic, outgoing, professional, and a team player. Serious enquirers only. **Job Types**: Full-time, Fixed...


  • London, Canada Western University Full time

    **Classification & Regular Hours**: Hours per Week: 37.5 Salary Grade: Level L Please note, this is a sessional position, working full-time August to April annually. **About Western**: Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community...


  • London, Canada Dogtopia Full time

    Dogtopia is the leading destination for dog daycare, boarding and spa services. Founded in 2002, Dogtopia is an early pioneer and innovator in the pet services industry. With an emphasis on education, exercise and safe socialization for dogs, pet parents have the assurance of leaving their furry family members in the hands of trained professionals. Dogtopia...


  • London, Canada Motel 6 London Full time

    You will be responsible for the following: - Greet and welcome guests and ensure their needs are met in a timely manner - Check-in and assign rooms to arriving guests - Manage and process, cancel, and change room reservations - Respond promptly to guest concerns with patience and professionalism and ensure they are addressed in a satisfactory manner -...

  • Front Desk Agent

    3 weeks ago


    London, Canada Ramada London Full time

    **Job Summary** Ramada London Hotel is seeking Front Desk Agents who can provide superior service to hotel guests throughout all aspects of the guest experience. Front Desk Agents will be the first point of contact to our clientele and will assist guests with making reservations, welcoming guests to the hotel and ensuring a smooth and friendly check-in...


  • London, Canada BlueStone Properties Inc Full time

    Is variety in your workday your spice of life? Do you like working in a team environment? If so, come join the BlueStone family! BlueStone Properties Inc. has been an award-winning industry leader in property management, construction, and development for three generations. We are currently seeking a full-time detail-oriented **Front Desk Administrative...


  • London, Canada Quality Suites London Full time

    You will be responsible for the following: - Greet and welcome guests and ensure their needs are met in a timely manner - Check-in and assign rooms to arriving guests - Manage and process, cancel, and change room reservations - Respond promptly to guest concerns with patience and professionalism and ensure they are addressed in a satisfactory manner -...


  • London, Canada Quality Suites London Full time

    You will be responsible for the following: - Greet and welcome guests and ensure their needs are met in a timely manner - Check-in and assign rooms to arriving guests - Manage and process, cancel, and change room reservations - Respond promptly to guest concerns with patience and professionalism and ensure they are addressed in a satisfactory manner -...


  • London, Ontario, Canada The Crescent Hotels Group Full time

    At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we doWe understand what it takes to be a part of something great. We will encourage you to bring your true self to work...

  • Front Desk

    1 week ago


    London, Canada Campus Living Centres Full time

    This position is for the evening and overnight shifts. **Position Summary and Job Magnitude** The Residence Services Representative is responsible for maintaining guest satisfaction at all times. They must be able to listen and understand the needs of guests and deliver the appropriate level of service to meet their satisfaction. The Residence Services...


  • London, Canada Motel 6 London Full time

    **Job Overview** You will be responsible for the following: - Greet and welcome guests and ensure their needs are met in a timely manner - Check-in and assign rooms to arriving guests - Manage and process, cancel, and change room reservations - Respond promptly to guest concerns with patience and professionalism and ensure they are addressed in a...


  • London, Canada Motel 6 London Full time

    You will be responsible for the following: - Greet and welcome guests and ensure their needs are met in a timely manner - Check-in and assign rooms to arriving guests - Manage and process, cancel, and change room reservations - Respond promptly to guest concerns with patience and professionalism and ensure they are addressed in a satisfactory manner -...