Undergraduate Administrator

5 months ago


Ottawa, Canada Carleton University Full time

**Duties and Responsibilities**:
Reporting to the Departmental Administrator, the Undergraduate Administrator is responsible for the administration of the B.Cog.Sc and Post-Baccalaureate programs, as well as the general receptionist duties in the Department of Cognitive Science. The Undergraduate Administrator is also knowledgeable about the duties performed by the Departmental Administrator and the Graduate Administrator such that he/she can cover those duties when during illness or holiday periods.

The Undergraduate Administrator processes a variety of documents critical to undergraduate students’ progress through the program, coordinates the regular review of the academic audit, and supports or assists the Undergraduate Supervisor in advising students. The Undergraduate Administrator responds to student inquiries regarding admissions and assists with course selection and registration, as required. The Undergraduate Administrator assists with yearly activities, as required, including orientation and recruitment.

The Undergraduate Administrator is primarily responsible for receptionist duties for the Department, with support provided by the Departmental Administrator and Graduate Administrator. Primary responsibility for the undergraduate portion of the website, accordingly, rests with the incumbent, in consultation with the Undergraduate Supervisor, Departmental Administrator, and the Chair.

**Qualifications**:
The incumbent must possess the following qualifications:

- The nature of the work requires initiative and the ability to work independently.
- Problem solving skills and sound judgment are necessary in the day-to-day resolution of problems and in the interpretation and implementation of University, Department, and undergraduate program policies and procedures.
- The ability to organize work, determine priorities and work under pressure to meet deadlines as well as the ability to adapt to change is essential.
- The incumbent must possess excellent interpersonal skills in addressing student needs or queries and in the day-to-day contact with Faculty and the public.
- Ability to maintain confidentiality is imperative.
- Excellent administrative and record-keeping skills as well as strong written and verbal communication skills are required.
- As well, this position requires a thorough knowledge of the University operating procedures.

**Education and Experience**:
The above is normally acquired through the completion of:

- Three-year university degree.
- Minimum of three years administrative experience in a post-secondary setting.

**HR Note**:
Equivalencies will be considered. Applicants are encouraged to provide information which may demonstrate equivalent qualifications. Please note that applicants may be required to complete an employment test as part of the selection process for this position. Those applicants that are selected for an interview will be requested to contact the Human Resource Advisor assigned to this competition as soon as possible to discuss any accommodation requirements. Arrangements will be made to accommodate your request in a timely manner. Carleton University is strongly committed to fostering diversity within its community as a source of excellence, cultural enrichment, and social strength. We welcome those who would contribute to the further diversification of our University including, but not limited to: women; visible minorities; First Nations, Inuit and Métis peoples; persons with disabilities; and persons of any sexual orientation or gender identity and expressions.



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