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Systems Administrator
4 months ago
Overview:
In Business since 1919 and still growing, Arrow is a leader in bulk commodity hauling, reload operations, freight management, logistics, consulting, and technology with operations throughout Canada and the U.S.
We are looking for an
**Systems Administrator **to join us and become part of the Arrow family.
**_
Great People Work Here_**
We Offer:
- Competitive Compensation
- Pension matching program
- Full extended medical benefits including Dental, Pharmaceutical, Paramedical, Life Insurance and more
- We promote from within Career growth potential.
- The stability of a 100+ year old company and the spirit of an innovative and entrepreneurial organization
- Occasional travel to other branch offices
- Available for after-hours support
- ** Hybrid Model; based out of the Vancouver Corporate Office**
For more information about Arrow and our current job opportunities check out: Arrow Careers - Arrow Transportation
**Responsibilities**:
The Systems Administrator is primarly responsible for the operation, support, and maintenance of the corporate information technology infrastructure. This includes planning, developing, installing, configuring, maintaining, supporting, documenting, and optimizing all network including telephone, server, storage, cloud device hardware, and software across all sites connected to Arrow. Another key responsibility includes managing and performing system administration tasks and to ensure system integrity and carrying out proactive performance tuning, security measures, capacity monitoring, and troubleshooting. Plan and perform installation of patches and upgrades as well as development of preventative maintenance plans.
Major responsibilities include:
- Managing physical servers, virtual machines (local/cloud), storage systems, and network devices, keeping in scope systems secured, up to date, and protected from data loss.
- Managing and maintaining critical storage systems, provisioning, and controlling storage allocated to systems and users.
- Maintaining backup systems and disaster recovery processes, regularly testing, and validating data and processes.
- Maintaining Azure cloud services and systems including Microsoft Office 365 services.
- Developing and validating security posture for NIST and generally accepted network standards to provide rigorous security and compliance.
- Creating and continuously maintaining documentation for systems and processes.
- Continually staying current on new technology trends and products, providing guidance to team members and direction on project options.
- Coordinating and performing after-hours maintenance as required.
- Write instructional and technical support documents for systems administrators/support staff as well as end-users/customers. Document and educate co-workers on all implemented solutions as well as improvements in system security practices and implementations.
- Evaluate potential technologies and provide recommendations on system hardware and security improvements and implementations
- Work closely with the IT management team, support and customer care teams and other internal partners to satisfy all customer requirements.
- Participate in IT Infrastructure related projects and initiatives.
- Participate in the growth of Information Technology and the development of IT standards and methodologies.
- Comply with all rules and regulations, protocols, and established metrics.
- Other duties as assigned by Manager.
You Possess:
Education and Experience:
- Degree in Computer Science or related field
- Minimum 5 years of relevant work experience including experience in a Help Desk position
- 5 years of experience as a Systems Engineer
- Microsoft Certified Systems Expert
- Cisco, NetApp, Citrix and VMware certifications is an asset
- An equivalent combination of education and experience may be considered
Technical Skills:
- Azure Cloud Services
- VMware vSphere (vCenter,DRS,vmotion,HA)
- Cisco & IBM Servers
- Microsoft Windows Server & Desktop Management
- Active Directory / PowerShell
- NetApp SAN and NAS (7 mode and CDOT) experience a plus
- File share, SharePoint, webDAV, DFS NFS, and CIFS storage protocols
- Knowledge of networking technologies (Switching, Routing, VLAN, Firewall, DNS, DHCP, IP)
- Microsoft Exchange / Office365
- Microsoft SharePoint administration
- Citrix XenApp, RDP and VDI
- NIST, IDS, and IPS knowledge
Personal Skills and Abilities:
- Excellent and clear communication skills, both verbal and written.
- Exceptional customer service and interpersonal skills, with a focus on rapport-building, listening and questioning skills in a diverse, team-oriented environment.
- Strong work ethic, time management, and job prioritization skills in a fast paced environment.
- Strong safety mindset, especially when visiting branch office locations.
- Excellent internal and external customer service skills.
- Problem solving abilities.
- Self-motivated with proven initiative.
- Quality oriented wi
