Warranty Administrator

3 weeks ago


Scarborough, Canada Formula Honda Full time

**Formula Honda **is currently seeking a Full-Time Warranty Administrator to join our growing team. Under the supervision of the Fixed Operations Manager, the Warranty Administrator's duties include but are not limited to the following:
**Responsibilities**:

- Prepares, records and submits warranty claims to the factory and/or distributor and reconciles them accordingly.
- Processes warranty claims on a timely basis and all warranty paperwork to ensure proper documentation.
- Verifies criteria required by factory or distributor.
- Reconciles all warranty receivables with payments through the appropriate accounting schedule.
- Resubmits all rejected claims promptly or receives authorization to write them off.
- Follows up on payment of outstanding claims.
- Tracks warranty parts by tagging with repair order number, date of replacement and date on which part may be disposed of.
- Arranges for parts to be shipped to the factory or distributor or to be scrapped.
- Files and maintains all service records as required by the warrantor.
- Stays up to date with all factory recalls and bulletins.
- Assists with body shop warranty claims as needed.
- Assists with any clerical needs as directed by the fixed operations manager or the controller.
- Work closely with Service Advisor / technician for any missing documents before posting claims.
- Ensure that proper information such as technician time, proper cause, condition, remedy, and proper parts are booked on Workorder before posting claims.
- Performs other duties as assigned.

**Qualifications**:

- OSSD
- Dealership experience an asset, but not necessary
- Minimum of 1 years related work experience (e.g. Customer Service, etc. )
- Highly organized & efficient time management skills
- Excellent attention to detail
- Excellent communication skills

**We Offer**:

- Competitive compensation plans
- Health and wellness initiatives and benefits
- A positive team environment
- Excellent management support
- Community involvement activities
- Exciting company events
- Employee purchase plans and company discounts
- And so much more.
- We are committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process, please indicate this in your cover letter._



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