Order Management Specialist

1 week ago

Scarborough Village, Ontario, Canada Trench Full time
Scarborough, ON, Canada
- |
- req5
  • Order Management Specialist

A Snapshot of Your Day

Your Tasks:

  • Provides technical and commercial support in the form of contract administration and project management, for drytype aircore reactors & line traps for North America and other territories as required.
  • Provides support in the preparation of required contract documentation and processes, including updating the project progress database, warranty certificates, lien waivers, and schedules.
  • Coordinates with manufacturing and scheduling to address customer escalation and priorities, also ensures the orders are in line with customer contractual requirements.
  • Support department manager with revenue forecast planning by providing the status of orders for the month and checking on completion dates/material availability dates.
  • Work with various stakeholders and keep proactive communication, to ensure that the project remains on schedule or present action to recover project delays.
  • Support with customer visits.

Requirements:

  • Minimum 3+ years of experience in Order management or Project management with experience either in the Energy or Industrial sector is preferred.
  • Completion of a diploma or degree in Engineering, or Business Administration, or a combination of education, training, and experience deemed equivalent.
  • A general understanding of Incoterms, export controls, letters of credit, and international contract processes would be an asset.
  • Experience working with Office suite with proficiency in Word, Excel, and PowerPoint
  • Analytical and organizational skills necessary to ensure the accurate and timely completion of assigned responsibilities.
  • Ability to work independently, cooperatively, and professionally with Customers, Sales Agents, and internal stakeholders.
  • Able to work under tight deadlines and demonstrate flexibility in dealing with multiple objectives.
  • Fluent in English is a must. Fluency in French is a preferred asset.
  • Working knowledge of SAP is an asset.

We offer:

  • The opportunity to gain practical experience in the field of optical current measurement technology and sustainable energy transmission in an innovative company
  • You will work in a motivated team on forwardlooking projects and gain insights into the latest technologies
  • Support from experienced professionals in handling the latest measurement technology

Our Commitment to Diversity
Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Trench Group celebrates character - no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.

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