Seasonal Customer Experience Representative

3 months ago

Langley, Canada Indigo Books & Music Full time

**Company Description** Location: Willowbrook Mall**

Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 150 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.

WHO WE ARE
- We love books and all things beautiful
- We are Canada’s Cultural Department Store
- Books are our heart and our soul and Great Books are JUST the Beginning

We play by the following rules:

- We exist to add joy to our customers’ lives each and every time they interact with us and our products
- Our job is to create joyful moments for our customers
- We treat each other the way we’d treat a valued friend
- We inspire each other to do our best work
- We seek to ignite creativity and innovation every day
- We give back to the communities in which we operate

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

WHAT YOU’LL DO
- Create a warm and welcoming environment in our stores
- Add joy to our customers' lives
- Leverage our product to tell stories
- Engage and connect with our customers on the floor
- Curate specific product collections for each customer you meet
- Ensure Visual Standards are followed and maintained
- Role model Indigo’s High Performance Characteristics
- Seek information regarding new products, promotions and programs
- Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
- Take accountability to respond to customer feedback in a timely manner
- Hold self and others accountable
- Own self-development and provide continuous feedback to colleagues and Leadership Team
- Share ideas with Leadership Team on how to improve the employee and customer experience

**Qualifications**
- Experience in specialty retail or a retail environment preferred but not required
- Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
- Demonstrated commitment to creating an exceptional employee and customer experience
- Ability to be mobile on the sales floor for extended periods of time
- Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
- Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
- Bilingualism (French/English) is required for all positions in Québec; other languages an asset

**Additional Information**

**WELCOME HOME

  • Customer Experience Ambassador

    2 weeks ago

    Langley, Canada Indigo Books & Music Full time

    Job OverviewWe are seeking a dynamic and customer-focused individual to join our team as a Seasonal Customer Experience Representative. This role is perfect for someone who is passionate about delivering exceptional customer service and creating memorable experiences.

  • Seasonal Customer Service Representative

    2 weeks ago

    Langley, Canada Saint Gobain Full time

    **WHY DO WE NEED YOU?** Schedule**: Monday to Friday **Status**:Full Time, seasonal (1 year), On-site **Here’s what you’ll be responsible for in this role** - Understand customer needs and advise best solutions for a positive customer experience - Address client inquiries regarding order status and complete order adjustments in a timely manner and...

  • Customer Service Representative

    7 months ago

    Langley, Canada Best Buy Full time

    You’ll love it here! Are you passionate about working with people and technology?- We are hiring immediately for a seasonal Customer Service Representative.- As a Seasonal Customer Service Representative, you will be responsible for day-to-day customer service responsibilities within our National Administration Department. Customers are the heart and soul...

  • Seasonal Customer Experience Representative

    2 months ago

    Langley, Canada Indigo Full time

    Company Description Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores,...

  • Seasonal Customer Experience Representative

    6 months ago

    Langley, Canada Indigo Books & Music Full time

    Company Description **Location: Willowbrook Mall** Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 150 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting...

  • Seasonal Cashier

    2 weeks ago

    Langley, Canada Visions Electronics Full time

    **Visions Electronics is Hiring Temporary Seasonal Customer Service Representatives** Do you love working retail? Do you enjoy making a customer’s day? Visions Electronics looking for Seasonal Customer Service Representatives! **Here’s a quick look at what you’ll be doing**: - Enthusiastically greeting customers as they enter the store - Connecting...

  • Bilingual Customer Service Representative

    6 months ago

    Langley, Canada Best Buy Full time

    You’ll love it here! Are you passionate about working with people and technology? We are hiring immediately for a seasonal Bilingual Customer Service Representative. As a Bilingual Customer Service Representative, you will be responsible for day-to-day customer service responsibilities within our National Administration Department. Customers are the...

  • Customer Experience Representative

    6 months ago

    Langley, Canada Indigo Books & Music Full time

    **Company Description** Coles Indigo Willowbrook Mall** Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 150 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting...

  • Customer Experience Representative

    6 months ago

    Langley, Canada Indigo Full time

    Company Description Coles Indigo Willowbrook Mall Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 150 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting...

  • Customer Service Representative

    6 months ago

    Langley, Canada Cup O' Cafe Full time

    Overview: We are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. **Duties**: - Should have experience in coffee making. - Assist customers with product information, pricing, and availability - Process...

  • Customer Service Representative

    3 weeks ago

    Langley, Canada Robert Half Full time

    Customer Service Representative / Inside Sales – Fast-Paced Entrepreneurial EnvironmentLocation: Langley, BCSalary: $55,000 + BenefitsAre you someone who thrives in a fast-paced, ever-changing environment? Do you enjoy taking ownership of your work, managing client relationships, and being part of a growing, entrepreneurial team? If so, we have the perfect...

  • Customer Service Representative

    3 weeks ago

    Langley, Canada Robert Half Full time

    Customer Service Representative / Inside Sales – Fast-Paced Entrepreneurial EnvironmentLocation: Langley, BCSalary: $55,000 + BenefitsAre you someone who thrives in a fast-paced, ever-changing environment? Do you enjoy taking ownership of your work, managing client relationships, and being part of a growing, entrepreneurial team? If so, we have the perfect...

  • Customer Service Representative

    6 months ago

    Langley, Canada Econo Storage Full time

    We are looking for a friendly, outgoing person that exudes energy, enthusiasm and positivity to join our team as a Customer Service Representative. Job Purpose: The Customer Service Representative is responsible for administrative activities related to leasing self storage units. The main responsibilities include: - Maintaining a positive, empathetic, and...

  • Customer Service Representative

    6 months ago

    Langley, Canada Alliance Group & Staffing Full time

    We are seeking a highly motivated and customer-oriented individual to join our team as a **Customer Service Representative**. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. This is a full-time position located in **Langley, BC** **Duties**: - Provide accurate...

  • Customer Service Representative

    2 days ago

    Langley, Canada GoFor Full time

    At Groundstar, we are looking for highly skilled, enthusiastic, and self-driven individuals to join our team. We are a technology-driven logistics company that brings together retailers, wholesalers, general contractors, and tradespeople matching them in real-time with vehicle fleet operators, individual owner/operators, and rental fleet operators. Using...

  • Customer Service Representative

    1 month ago

    Langley, Canada Brenntag Full time

    **CUSTOMER SERVICE REPRESENTATIVE**: Our team in **Langley** currently has an opening for a **Customer Service Representative** **YOUR ROLE & RESPONSIBILITIES**: **Job Summary**: The Customer Service Representative is responsible for creating a positive customer experience by providing timely communication based on customer needs. This position is...

  • Seasonal Customer Consultant

    3 months ago

    Langley, Canada The Body Shop International Limited Full time

    As per compliance for B.C., the wage of this role is $17.40. **The Body Shop**: When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good - that’s us. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for...

  • Customer Experience Representative

    6 months ago

    Langley, Canada Indigo Books & Music Full time

    Company Description Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores,...

  • Customer Service Representative

    7 months ago

    Langley, Canada Inland Truck & Equipment Full time

    **Credit **Collections **Representative **(Customer Service Rep)** **DRIVE YOUR CAREER WITH INLAND** - Inland Truck & Equipment is an industry-leader in the heavy-duty truck & equipment sales, service and parts marketplace. As a rapidly growing company with over 1700 employees across 44 locations in North America, Inland offers exciting employment...

  • Customer Relationship Development Representative

    7 hours ago

    Langley, Canada Preston GM Full time

    About Preston GMPreston GM is a dynamic dealership seeking a motivated individual to join our team as a Customer Relationship Development Representative.Estimated Salary Range$25,000 - $35,000 per year, depending on experience.Job DescriptionCompany Overview:Preston GM is committed to providing an exceptional customer experience. As a Customer Relationship...