Seasonal Customer Experience Representative

5 months ago


Langley, Canada Indigo Books & Music Full time

Company Description
**Location: Willowbrook Mall**

Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 150 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.

WHO WE ARE
- We love books and all things beautiful
- We are Canada’s Cultural Department Store
- Books are our heart and our soul and Great Books are JUST the Beginning

We play by the following rules:

- We exist to add joy to our customers’ lives each and every time they interact with us and our products
- Our job is to create joyful moments for our customers
- We treat each other the way we’d treat a valued friend
- We inspire each other to do our best work
- We seek to ignite creativity and innovation every day
- We give back to the communities in which we operate

**Job Description**:
You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

WHAT YOU’LL DO
- Create a warm and welcoming environment in our stores
- Add joy to our customers' lives
- Leverage our product to tell stories
- Engage and connect with our customers on the floor
- Curate specific product collections for each customer you meet
- Ensure Visual Standards are followed and maintained
- Role model Indigo’s High Performance Characteristics
- Seek information regarding new products, promotions and programs
- Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
- Take accountability to respond to customer feedback in a timely manner
- Hold self and others accountable
- Own self-development and provide continuous feedback to colleagues and Leadership Team
- Share ideas with Leadership Team on how to improve the employee and customer experience

**Qualifications**:

- Experience in specialty retail or a retail environment preferred but not required
- Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
- Demonstrated commitment to creating an exceptional employee and customer experience
- Ability to be mobile on the sales floor for extended periods of time
- Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
- Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
- Bilingualism (French/English) is required for all positions in Québec; other languages an asset

Additional Information

**WELCOME HOME



  • Langley, Canada Indigo Books & Music Full time

    Job Title: Seasonal Customer Experience RepresentativeWe are seeking a Seasonal Customer Experience Representative to join our team at Indigo Books & Music. As a Seasonal Customer Experience Representative, you will play a key role in creating a warm and welcoming environment for our customers, adding joy to their lives, and leveraging our products to tell...


  • Langley, Canada Indigo Books & Music Full time

    Job Title: Seasonal Customer Experience RepresentativeWe are seeking a Seasonal Customer Experience Representative to join our team at Indigo Books & Music. As a Seasonal Customer Experience Representative, you will play a key role in creating a warm and welcoming environment for our customers, adding joy to their lives, and leveraging our products to tell...


  • Langley, Canada Indigo Books & Music Full time

    Job Title: Seasonal Customer Experience RepresentativeAt Indigo, we're seeking a Seasonal Customer Experience Representative to join our team. As a key member of our sales floor team, you'll play a vital role in creating an exceptional customer experience.Key Responsibilities:Create a warm and welcoming environment for our customersAdd joy to our customers'...


  • Langley, Canada Best Buy Full time

    You’ll love it here! Are you passionate about working with people and technology?- We are hiring immediately for a seasonal Customer Service Representative.- As a Seasonal Customer Service Representative, you will be responsible for day-to-day customer service responsibilities within our National Administration Department. Customers are the heart and soul...


  • Langley, Canada Indigo Full time

    Company Description Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores,...


  • Langley, Canada Indigo Books & Music Full time

    **Company Description** Location: Willowbrook Mall** Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 150 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting...


  • Langley, Canada Indigo Books & Music Full time

    Company Description Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail...


  • Langley, Canada Indigo Books & Music Full time

    About UsAt Indigo Books & Music, we're dedicated to creating exceptional experiences for our customers and employees alike. We're a dynamic and enriching culture that values diversity, inclusion, and creativity.Job SummaryWe're seeking a highly motivated and customer-focused individual to join our team as a Seasonal Customer Experience Representative. As a...


  • Langley, Canada The Body Shop International Limited Full time

    About The Body ShopWe're a pioneering cruelty-free beauty brand that's been making waves since 1976. Our mission is to generate positive economic, social, and environmental impact. We're passionate about empowering people and enriching our planet.Your RoleAs a Seasonal Customer Consultant, you'll be part of our dedicated team of consultants who offer advice...


  • Langley, Canada Best Buy Full time

    You’ll love it here! Are you passionate about working with people and technology? We are hiring immediately for a seasonal Bilingual Customer Service Representative. As a Bilingual Customer Service Representative, you will be responsible for day-to-day customer service responsibilities within our National Administration Department. Customers are the...


  • Langley, Canada Laura Canada Full time

    Job DescriptionAt Laura Canada, we are seeking a highly motivated and experienced Customer Experience Lead to join our team. As a key member of our leadership team, you will be responsible for delivering exceptional customer experiences across all touchpoints, driving sales growth, and leading a team of customer-facing representatives.Key...


  • Langley, Canada Laura Canada Full time

    Job DescriptionAt Laura Canada, we are seeking a highly motivated and experienced Customer Experience Lead to join our team. As a key member of our leadership team, you will be responsible for delivering exceptional customer experiences across all touchpoints, driving sales growth, and leading a team of customer-facing representatives.Key...


  • Langley, Canada Indigo Full time

    Company Description Coles Indigo Willowbrook Mall Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 150 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting...


  • Langley, Canada Indigo Books & Music Full time

    **Company Description** Coles Indigo Willowbrook Mall** Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 150 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting...


  • Langley, Canada Indigo Books & Music Full time

    Company Description **Coles Indigo Willowbrook** Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 150 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting...


  • Langley, British Columbia, Canada Intello Technologies Inc. Full time

    Seasonal Retail Support Associate OpportunityWe are seeking a highly motivated and customer-focused individual to join our retail team as a Seasonal Retail Support Associate. As a key member of our team, you will be responsible for providing exceptional customer service, supporting sales efforts, and maintaining a positive store environment.Key...


  • Langley, British Columbia, Canada Intello Technologies Inc. Full time

    Seasonal Retail Support Associate OpportunityWe are seeking a highly motivated and customer-focused individual to join our retail team as a Seasonal Retail Support Associate. As a key member of our team, you will be responsible for providing exceptional customer service, supporting sales efforts, and maintaining a positive store environment.Key...


  • Langley, Canada Laura Canada Full time

    About This RoleWe are seeking a seasoned Customer Experience Lead to join our team at Laura Canada. As a key member of our leadership team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and fostering a positive work environment.Key ResponsibilitiesDevelop and implement customer service strategies to drive...


  • Langley, Canada Cup O' Cafe Full time

    Overview: We are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. **Duties**: - Should have experience in coffee making. - Assist customers with product information, pricing, and availability - Process...


  • Langley, Canada Alliance Group & Staffing Full time

    We are seeking a highly motivated and customer-oriented individual to join our team as a **Customer Service Representative**. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. This is a full-time position located in **Langley, BC** **Duties**: - Provide accurate...